Main menu (IT)

Training Guides and Resources

LinkedIn Learning logo.

Lynda.com has evolved into LinkedIn Learning:

  • All CSUN students, faculty and staff have access to LinkedIn Learning, the new version of Lynda.com
  • LinkedIn users have the option to connect their LinkedIn profile with their LinkedIn Learning account to receive personalized training recommendations 
  • All Lynda.com learning history (e.g. courses watched, courses saved) and certificates of completion will automatically migrate to the LinkedIn Learning environment.

To learn more about this transition, visit the LinkedIn Learning page. 

 Additional Training Resources

Accessible Technology

Adobe Creative Cloud

Adobe Sign

D = document, V = video, W = website

Adobe Sign (W)

Getting Started Guide (W)

Creating Forms Within Acrobat (W)

Antivirus

D = document, V = video, W = website

Antivirus

CSUN Owned Devices

If you have a CSUN owned device, please contact the local technical support contact for your area. 

Personal Home Devices

These recommendations can be installed on personal home devices:

Spyware

CSUN Owned Devices

If you have a CSUN owned device, please contact the local technical support contact for your area. 

Personal Home Devices

These recommendations can be installed on personal home devices:

  • Windows: Spybot - Can only be installed on personal devices and not CSUN owned devices due to the end user license agreement. 
  • Macintosh: Malwarebytes - Same as above.

Browsers

D = document, V = video, W = website

Browser Compatibility for Guide (D)

Clearing Browser Cache (W)

Campus Phones / Voicemail / Campus Directory

D = document, V = video, W = website

Campus Phones & Voicemail

Cisco Office Phone Quick Guide (D)

Phones and Voicemail (W)

Campus Directory Update Tool

Campus Directory Update Tool and Department Report Guide (D)

Canvas

D = document, V = video, W = website

Canvas Faculty QuickStart Guide (D)

Canvas Guides (W)

Canvas (Internal CSUN information page) (W)

Teaching with Canvas Workshop (W) 

Clickers

Clickers (Request Guide)

Duo

Email

iPads, Smartphones, and Other Mobile Devices

LinkedIn Learning

LinkedIn Learning logo.

Lynda.com has evolved into LinkedIn Learning:

  • All CSUN students, faculty and staff have access to LinkedIn Learning, the new version of Lynda.com
  • LinkedIn users have the option to connect their LinkedIn profile with their LinkedIn Learning account to receive personalized training recommendations 
  • All Lynda.com learning history (e.g. courses watched, courses saved) and certificates of completion will automatically migrate to the LinkedIn Learning environment.

To learn more about this transition, visit the LinkedIn Learning page. 

Microsoft Office

D = document, V = video, W = website

Microsoft.com Online Tutorials – Free self paced training courses for Office programs (W)

Access

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password. 

Access 2016 - Essential Training (LinkedIn Learning) (V)
Access 2016 - Queries (LinkedIn Learning) (V)

Excel

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.  

Excel 2016 - Essential Training (LinkedIn Learning) (V)
Excel 2016 - Advanced Formulas and Functions (LinkedIn Learning) (V)
Excel 2016 - Pivot Tables in Depth (LinkedIn Learning) (V)

Office 

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password. 

Office 365 New Features (LinkedIn Learning) (V)

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password. 

Outlook

Outlook 2016: Essential Training (LinkedIn Learning) (V)
Outlook Calendar Recommendations (D)

PowerPoint

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password. 

PowerPoint 2016: Essential Training (LinkedIn Learning) (V)
PowerPoint for Mac 2016 -  Essential Training (LinkedIn Learning) (V)

Publisher

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password. 

Publisher 2016: Essential Training (LinkedIn Learning) (V)

Visio

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password. 

Visio 2016: Essential Training (LinkedIn Learning) (V)

Word

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password. 

Word 2016: Essential Training (LinkedIn Learning) (V)
Word 2016: Advanced Tips and Tricks (LinkedIn Learning) (V)

myCSUNbox

myCSUNsoftware

D = document, V = video, W = website

Mac Shortcut Keys (D)

myCSUNsoftware (W)

myCSUNsoftware Login (W)

myCSUNsoftware User Guide (D)

myCSUNsoftware Tutorial (V)

myCSUNtablet

Operating Systems (Mac and Windows)

D = document, V = video, W = website

Mac OS

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password. 

Mac - Computer Literacy for Mac (LinkedIn Learning) (V)
Mac OS - Mojave Essential Training (LinkedIn Learning) (V)

Windows

Note: To access LinkedIn Learning resources, you must be logged in to LinkedIn Learning with your CSUN user ID and password.  

Windows 10 - Computer Literacy (LinkedIn Learning) (V)
Windows 10 - Essential Training (LinkedIn Learning) (V)
Windows 10 - Tips & Tips (LinkedIn Learning) (V)

Other References & Resources

D = document, V = video, W = website
 
 
CSU Learn (W) - CSUN's employee learning & training site. Log in with your CSUN User ID and password. 
 
Safari Books Online  (W)– A on-demand digital library with over 7,000 technology, digital media, business books and videos online. Note: Must be connected to the campus network. 
 

Other Software

D = document, V = video, W = website

Campus Directory Update Tool

Campus Directory Update Tool and Department Report Guide (D)

EB Suite

EB Suite – Agent Guide for Creating & Managing Cases (D)

EB Suite – How to Create the Top 3 Requested Reports (D)

OnBase

Document Imaging for the Unity Client (D)

OnBase 13 (D)

PCI Broadcast Tool

Using the PCI Broadcast Tool (D)

                                                             

Second Life

Second Life – How to Use Resources (D)

Second Life – Slide Tutorial (D)

Printing

Find a Printer

Connecting to a Network Printer (W) (Faculty & Staff)

Lab Printing @ CSUN (W) (Students)

Faculty & Staff Network Printer User Guides:

Adding a Printer - Mac OS (D)      

Adding a Printer - Windows (D)    

Adding a Printer - Windows 10 (D)    

Setting a Default Printer - Mac OS (D)

Setting a Default Printer - Windows (D)    

Setting a Default Printer - Windows 10 (D)   

Remote Access

D = document, V = video, W = website

General Information

Mapping the UDrive (D)

Mapping the VDrive (D)

Mapping the WebDrive (D)

SSH Secure Shell (D)

Working Remotely at CSUN - Tips & Tricks (D)

VPN

The current VPN solution Pulse Secure will be transitioning to GlobalProtect on September 28, 2019. GlobalProtect is available now. 

GlobalProtect

VPN Migration Page (W)

VPN GlobalProtect for Windows (.pdf) (D)

VPN GlobalProtect for Mac OS (.pdf) (D)

VPN GlobalProtect for iOS (.pdf) (D) 

VPN GlobalProtect for Android (,pdf) (D)

SOLAR

SPSS

D = document, V = video, W = website

SPSS 20 – Vista Home Business / Windows 7 (64 bit)

SPSS 20 (64 bit) – Advanced Statistics (D)

SPSS 20 (64 bit) – Bootstrapping (D)

SPSS 20 (64 bit) – Categories (D)

SPSS 20 (64 bit) – Complex Samples (D)

SPSS 20 (64 bit) – Conjoint (D)

SPSS 20 (64 bit) – Custom Tables (D)

SPSS 20 (64 bit) – Data Preparation (D)

SPSS 20 (64 bit) – Decision Trees (D)

SPSS 20 (64 bit) – Direct Marketing (D)

SPSS 20 (64 bit) – Exact Tests (D)

SPSS 20 (64 bit) – Forecasting (D)

SPSS 20 (64 bit) – GPL Reference Guide (D)

SPSS 20 (64 bit) – Missing Values (D)

SPSS 20 (64 bit) – Neural Networks (D)

SPSS 20 (64 bit) – Regression (D)

SPSS 20 (64 bit) – Statistics Algorithms (D)

SPSS 20 (64 bit) – Statistics Brief Guide (D)

SPSS 20 (64 bit) – Statistics Command Syntax (D)

SPSS 20 (64 bit) – Statistics Core System Guide (D)

SPSS 20 (64 bit) – Statistics Base (D)

SPSS 20 – XP Professional / Vista Home Business / Windows 7 (32 bit)

SPSS 20 (32 bit) – Advanced Statistics (D)

SPSS 20 (32 bit) – Bootstrapping (D)

SPSS 20 (32 bit) – Categories (D)

SPSS 20 (32 bit) – Complex Samples (D)

SPSS 20 (32 bit) – Conjoint (D)

SPSS 20 (32 bit) – Custom Tables (D)

SPSS 20 (32 bit) – Data Preparation (D)

SPSS 20 (32 bit) – Decision Trees (D)

SPSS 20 (32 bit) – Direct Marketing (D)

SPSS 20 (32 bit) – Exact Tests (D)

SPSS 20 (32 bit) – Forecasting (D)

SPSS 20 (32 bit) – GPL Reference Guide (D)

SPSS 20 (32 bit) – Missing Values (D)

SPSS 20 (32 bit) – Neural Networks (D)

SPSS 20 (32 bit) – Regression (D)

SPSS 20 (32 bit) – Statistics Algorithms (D)

SPSS 20 (32 bit) – Statistics Brief Guide (D)

SPSS 20 (32 bit) – Statistics Command Syntax (D)

SPSS 20 (32 bit) – Statistics Core System Guide (D)

SPSS 20 (32 bit) – Statistics Base (D)

SPSS 19 – XP / Vista / Windows 7 (32/64 bit)

SPSS 19 (32/64 bit)) – Advanced Statistics (D)

SPSS 19 (32/64 bit) – Bootstrapping (D)

SPSS 19 (32/64 bit) – Categories (D)

SPSS 19 (32/64 bit) – Complex Samples (D)

SPSS 19 (32/64 bit) – Conjoint (D)

SPSS 19 (32/64 bit) – Custom Tables (D)

SPSS 19 (32/64 bit) – Data Preparation (D)

SPSS 19 (32/64 bit) – Decision Trees (D)

SPSS 19 (32/64 bit) – Direct Marketing (D)

SPSS 19 (32/64 bit) – Exact Tests (D)

SPSS 19 (32/64 bit) – Forecasting (D)

SPSS 19 (32/64 bit) – GPL Reference Guide (D)

SPSS 19 (32/64 bit) – Missing Values (D)

SPSS 19 (32/64 bit) – Neural Networks (D)

SPSS 19 (32/64 bit) – Regression (D)

SPSS 19 (32/64 bit) – Statistics Algorithms (D)

SPSS 19 (32/64 bit) – Statistics Brief Guide (D)

SPSS 19 (32/64 bit) – Statistics Command Syntax (D)

SPSS 19 (32/64 bit) – Statistics Core System Guide (D)

SPSS 19 (32/64 bit) – Statistics Base (D)

Wireless Access

D = document, V = video, W = website

General Information

Wireless (Eduroam) (W)

VPN (W)

Mobile Devices

Android (D)

iPhone (D)

iPad (D)

Mac OS (D)

Windows 7 (D)

Windows 8 (D)

 

Video / Web Conferencing

Web-One

D = document, V = video, W = website

Web-One (W)

Web-One Training Resources (W)