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Need Help?

Need your CSUN password?   

Review the Portal Password Reset guide (.pdf), and then visit the Forgot/Reset My Password page.      

Chat for Students

Hours: Mon.-Fri. 8:00 a.m.-5:00 p.m.

Chat  Note: Passwords cannot be changed through chat. 

This service is not compatible with some devices such as the iPad, or iPhone. 


(818) 677–1400
Hours: Mon.-Fri. 8:00 a.m.-5:00 p.m.

Request Assistance Online
Log in with your CSUN user ID and password to submit a request for assistance.

In-Person Support

Oviatt Library, First Floor, Learning Commons 

Spring Hours:  

  • Monday - Thursday - 8:00 a.m. - 8:00 p.m.
  • Friday - 8:00 a.m. - 5:00 p.m.
  • Sat & Sun - 12:00 p.m. - 5:00 p.m.