Main menu (IT)

Need Help?

Attention #CSUN community, the new CSUN Portal launched on August 8, 2022. For details and user guides, please visit the CSUN Portal page. 


Need your CSUN password?   

Review the Portal Password Reset / Forgot User ID guide (.pdf), and then visit the Forgot/Reset My Password page.    

Chat for Students

Hours: Mon.-Fri. 8:00 a.m.-5:00 p.m.

Chat button.   Note: Passwords cannot be changed through chat.

Contact Us

IT Help Center

(818) 677–1400
Hours: Mon.-Fri. 8:00 a.m.-5:00 p.m.

Request Assistance Online:

Log in with your CSUN user ID and password to submit a request for assistance.

Ask-a-Tech Walk-In Center

In-Person Support:
In-person support is available in the University Library, First Floor, Learning Commons. Please review the hours of operation*:

Monday - Thursday 8 AM to 8 PM
Friday - 8 AM to 5 PM 
Sat/Sun - 12 PM to 5 PM


*Hours subject to change due to scheduling. Check back regularly.