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Virtual Private Network

Why Should I Use VPN?

Enhanced security and privacy are the two main reasons to use VPN. You also have an ability to access University resources such as information on your network drives. This provides you with a safe way of accessing your applications and files as though your computer or mobile device was on campus.

Virtual Private Network

Faculty, staff and students who use CSUN's virtual private network (VPN) to access campus resources from off-campus have access to the VPN (GlobalProtect). 

Uninstall Previous VPN Solution (Pulse Secure)

Before CSUN's VPN GlobalProtect can be installed, the previous solution, Pulse Secure must be uninstalled from your machine. For machines running Windows, if you are unable to uninstall Pulse Secure from your machine, please visit Windows Support for assistance. 

How Do I Get VPN?

Students, faculty, staff (and other approved users) with a CSUN user ID and password can download VPN to their computers from the IT Downloads Page, or to their mobile devices from the iOS app store or Google Play store. The VPN software is available for no additional cost and downloading only takes a few minutes.

How do I install and configure VPN - GlobalProtect?

 How do I connect to GlobalProtect VPN?

  1. Open the VPN GlobalProtect application on computer.
  2. Connect to VPN GlobalProtect.  
  3. Make sure to check your device listed as your default device for a authentication notification. 
  4. Accept push or call notification.

There is no option to choose the device you want to send the notification to. The default/primary device will be the first number in your Duo account.

Using CSUN's GlobalProtect

You will be required to use the GlobalProtect client to connect to the CSUN network. The GlobalProtect client does not give you the same options as a browser, so here are tips for using VPN successfully at CSUN. GlobalProtect will use the first device you have registered in Duo to complete your login to VPN. For more information on how to use CSUN's GlobalProtect VPN, visit Using CSUN's GlobalProtect

Need Help?

If you need assistance please contact the IT Help Center by phone (818-677-1400), online at (http://techsupport.csun.edu) or in person in the Oviatt Library, First Floor, Learning Commons.