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Adobe Sign

Adobe Sign logo

Adobe Sign is a cloud-based e-Signature service that lets you send, sign, track, and manage signature processes using a browser or mobile device. Documents can be sent instantly to receive a quick turnaround on required signatures.

Some common uses for the Adobe Sign service are for contracts, non-confidential HR forms, authorization forms.

Frequently Asked Questions

How do I sign in to Adobe Sign?

Go to https://secure.echosign.com/public/login to sign in to Adobe Sign. View the Adobe Sign Log In guide for step by step instructions about logging in. You can also log in to the myNorthridge Portal and select the Sign My Documents link from the Technology pagelet.

Note:
If you are a sender who is simultaneously accessing a demo and production Adobe Sign account, you must use a separate browsers to log in. You can also use a private browser for logging in. If you experience issues signing in to Adobe Sign, clear the browser cache and try again.

Why do emails come from echosign@echosign.com when using Adobe Sign?

Adobe Sign uses a specific echosign@echosign.com domain for their emails This cannot be changed.

Can I print the documents?

CSUN is going as paper-free as possible, but there is the ability to print the documents in Adobe Sign.

Who can request sender access in Adobe Sign?

Faculty and staff can request sender access. A CSUN student employee may request access only with manager approval.

How do I request Adobe Sign access?

Contact your Adobe Sign business owner to request access. Be sure to provide your name, employee ID, email address, extension, effective date and department name to your business owner.

For business owners, view the instructions to initiate the Adobe Access Request form to learn how to initiate the request form.

Adobe Sign Business Owners
DepartmentBusiness Owner
Academic AffairsDiane Stephens
Academic AffairsStephanie Nguyen
Financial ServicesMegan Zullo
Associated StudentsSteven De Luca
AthleticsMaxine Nicole Menanno
AthleticsShareef Amer
AthleticsValerie Richardson
Human ResourcesBrian Cummins
Human ResourcesNikki Valadez
Information TechnologyRanjit Philip
International StudentsMarta Lopez
LibraryJustin Kovalcik
Police ServicesMichael Yu
PPMTravis Thomas
Student AffairsPaul Schantz
Student Health CenterVictor Diamante
Student HousingCarye Vogt
The University CorporationDanior Martin
The University CorporationGrace Slavik
The University CorporationStacey Lord
Tseng CollegePankaj Bedekar
Tseng CollegeRayjann Patao
The Universal Design CenterCrystal Monroy
University AdvancementDanny Reader
University Student UnionAlexander Gonzales

Do I have access to Adobe Sign?

All CSUN employees have basic Adobe Sign viewing and signing rights. However, in order to be able to access, prepare and send a form in Adobe Sign, a user must be an Adobe Sign "Sender." To request a "Sender" role, contact the IT Help Center at helpcenter@csun.edu or 818-677-1400.

Who do I contact for support or questions about Adobe Sign?

IT Help Center
helpcenter@csun.edu
Hours: Mon.-Fri. 8:00 a.m.-5:00 p.m.

Can I use Adobe Sign for any form that needs signatures?

Department, college or division forms that are typically printed and signed should go through Adobe Sign. Paper-based forms that are typically sent by mail, email or campus mail that require a wet signature should transition to Adobe Sign.
*Note: Forms or documents containing Confidential Level 1 data should not be sent through Adobe Sign. 

Can I use my mobile device to sign a form?

Yes! Adobe Sign works from all major mobile devices and tablets.

Is there a a difference between a digital signature and an electronic signature?

Yes. Digital signatures are a subset of the larger category called “electronic signatures.” Where typical electronic signatures can use a variety of methods for authenticating signers, digital signatures uses certificates. Adobe Sign is an electronic signature tool. that uses CSUN authentication to verify identity.

What is a web form?

A web form is a reusable form that you can share or embed on your webpage for visitors to initiate the signing of the form.

What is the signer role?

The default role for all CSUN employees is a signer. Signers are required to apply at least one signature to an agreement.

What is the sender role?

Users who have requested the sender role can send a document(s) for one or more signatures.

Why can't I sign in to Adobe Sign?

If you do not have sender access, you will not be able to sign in to Adobe Sign and see the dashboard.

What is workflow in Adobe Sign?

Workflows can tailor the signing process to fit your specific needs. Administrators can design, manage and share workflows with senders. Using workflows, an admin can set up specific signers that always remain on an agreement and also those signers that may change from time to time. Workflows can be shared from group to group.

Can I save a signed copy of an agreement directly into my Box.com account?

Yes, an Adobe Sign group account can designate a Box folder where all agreements sent from the group account will be uploaded the the Box folder. 

The steps to set up the Box folder are as follows:

1. Log in to your myCSUNbox account.

2. Create and name a Box folder.

3. Select ..., followed by the Settings option. 

4. In the Uploading section, select the checkbox for Allow uploads to this folder. A unique email address displays for the Box folder.

5. The IT Adobe Sign Administrator needs the Box email address to set up the Box upload. Email onbase@csun.edu and include your Adobe Sign group name and the Box email address.