Let's Be Clear About Captioning

Videos, captured lectures, recorded presentations – instructional media – must all have captions. (This is existing federal law, state law and CSU policy.) Whether it’s on Canvas or in a classroom, all instructional media with audio must be captioned. We’re here to help!

Contact NCOD: Deaf and Hard of Hearing Services for information on getting closed captions and transcripts for instructional media. 

  1. On myCSUNbox*, faculty creates a folder named “NCOD Captioning – [Professor’s last name]” and gives access as “Co-Owner.”
  2. Faculty uploads media and supporting files to this folder.
  3. Faculty member fills out NCOD’s “New Media Request” at least 6 weeks in advance.

For more information: