ICT Request in TOPdesk

Coming Fall 2024: ICT Form converts to TOPdesk Workflow 

The Universal Design Center (UDC) will be transitioning the Information Communication Technology (ICT) Process from submitting ICT Forms by email to creating a TOPdesk request prior to processing all ICT purchases. Requestors will be able to track the status of their request and reference the UDC reviewed confirmation, then proceed with purchasing the ICT products and/or services.

This will allow users the following advantages:

  • Submit ATI ICT Forms earlyPurchasing department notified after ATI-ICT form reviewed by Universal Design Center (UDC)
  • Smart Form: A completed VPAT or Accessibility Conformance Reports (ACR) are not required for all ICT requests. The form will prompt for an ACR when needed.
  • Check Status: The workflow of your request can be accessed and you will receive updated when additional information is required. 
  • NotificationsYou will receive notifications via email as your ATI-ICT Form is processed and final approval to purchase will be communicated by the  Purchasing Department. 

UDC will send out more communication in Spring 2024 regarding the change of the ICT Request Process. If you have any procurement accessibility inquiries, please contact us at udc.procurement@csun.edu

Learn More!

Live Question and Answer (Q&A) Sessions

See a demonstration of the new form and get your questions answered. Join in person or via Zoom. Sessions will be held in the University Library, Garden Level, room 30.

The Garden Level of the University Library is closed temporarily for repairs. The Garden Level will be closed March 8 through early May.

  • Thurs., Feb. 22, 11am to noon, in University Library room 30 or Zoom
  • Mon., Feb. 26, 1:30 to 2:30pm, in UL 30 or Zoom
  • Weds., March 6, 2 to 3pm, in UL 30 or Zoom
  • Fri., March 15, 11am to noon, Zoom ONLY
  • Tues., March 26, 10 to 11am, Zoom ONLY
  • Thurs., April 4, 3 to 4pm, Zoom
  • Tues., April 9, 2 to 3pm, Zoom
  • Weds., April 17, 10 to 11am, Zoom

Early Access

If your department would like early access to the new form, contact udc.procurement@csun.edu about joining the pilot.