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Need Help?

Need your CSUN password?

Review the Portal Password Reset guide (.pdf), and then visit the Forgot/Reset My Password page.  

Chat for Students

Hours: Mon.-Fri. 8:00 a.m.-7:00 p.m. (5:00 p.m. after first week of classes)

Chat  Note: Passwords cannot be changed through chat. 

For password help, visit the Password and User ID page, or call us. This service is not compatible with some devices such as the iPad, or iPhone. 


(818) 677–1400
Hours: Mon.-Fri. 8:00 a.m.-7:00 p.m. (5:00 p.m. after first week of classes)

Request Assistance
Log in with your CSUN user ID and password to submit a request for assistance.

In-Person Support

Oviatt Library, First Floor, Learning Commons 
Spring Hours:  

  • Monday - Thursday - 8:00 a.m. - 8:00 p.m. 
  • Friday - 8:00 a.m. - 5:00 p.m. 
  • Sat & Sun - 12:00 p.m. - 5:00 p.m.