Refund Information Including Title V Refund Policy

The refund policy for the California State University System is based on the California Code of Regulations, Title V, Section 41802. There are multiple types of refunds and different reasons to receive a disbursement. After your fees have been paid in full, any overpayment on the account will be returned through the student account by a check in the mail or through Direct Deposit.

The Title V Refund Policy mandated by the Office of the Chancellor is effective at California State University, Northridge

 

Sign up for Direct Deposit.  It is simple, fast and secure to have refunds directly deposited to your bank account. Refund checks will be mailed to the address on file with the Office of the Registrar. Refunds will be issued based on available credit including disbursement of financial aid and over payments. Financial Aid Disbursements begin 10 days prior to the term start. Payment credits are evaluated for refund after Census. Please refer to Financial Aid for your specific disbursement dates and the Academic Calendar for Census date.

Changes and updates to the Direct Deposit account are the sole responsibility of the student.

 

PROCESSING TIME:

Please be advised that financial aid refunds after disbursement may take up to 10 Business days to process. Refunds in excess of $10,000 require additional review and may take up the maximum allotted time for processing.

Disbursement is aid arriving to your student account, where it is reviewed and a refund issued if applicable. Disbursement is not a guarantee of refund.

Payment refunds (refunds caused by an overpayment) are processed after the add/drop date.

During the add/drop period, fluctuations from full time to part time registration or part time to full time registration will result in any refund being processed after the add/drop period.  

If you are receiving a refund on a credit card payment, please allow 4-6 weeks for processing. Payments made by credit card will be credited back to the original card number. The 2.65% credit card service fee is not refundable.

Disclosure: Credit cards include but are not limited to: expense cards, travel cards, declining balance cards, ghost cards and gift cards. Credit card refunds will be refunded back to the card used.

Note: Account credits will be applied to outstanding debts (including but not limited to incurred debt for a future term) on your student account and any remaining balance will be remitted to you.

RETURNED PAYMENTS:

Students who reverse a credit card payment may be restricted from using a credit card for future payments.

Checks unpaid by a bank for any reason, may result in the loss of registration privileges and students will incur a $10.00 return check charge and a $10.00 administrative fee. Payment for returned checks and fines must be paid by cash or certified funds only.

Students having 3 or more payments returned on their student account (regardless of terms) will be required to remit payment in person through certified funds. Web payments will be restricted indefinitely.

WITHDRAWAL FROM CLASSES OR THE UNIVERSITY:

It is the sole responsibility of the student to withdraw from classes. Students withdrawing or dropping from class please note Financial Aid, Tuition & Fees, Housing, Meal Plan, & Enrollment Services may be affected. It is the student’s responsibility to understand and review the impact of their drop date with each department.

Disenrollment is a University process and should not be used as substitute for the withdrawal process. Disenrollment is not a guarantee of refund. Refunds can only be issued to students if there are available credits.

 

NOTE: A financial aid student who completely withdraws for a period of enrollment may be subject to repayment (including medical withdrawals). Consult with the Financial Aid Office for additional information.

Additional information can be found below, select your term:

IMPORTANT!

The Student Finance web site contains information authorized and available at the time of publication. Its content, including dates and fee amounts, is subject to change without prior notice or obligation.