Accessibility Statement

Our Commitment

The California State University (CSU) is committed to ensuring digital accessibility for all users, including individuals with disabilities. In alignment with CSU Executive Order 1111, persons with disabilities must be afforded services in an equally effective manner or provided reasonable accommodations to participate in University programs, services, and activities in ways that are equal to those afforded others.

The Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Section 508 of the Rehabilitation Act, and California Government Code §11135 establish requirements to ensure that individuals with disabilities have equal access to programs, services, activities, and information and communication technology. These federal and state laws prohibit discrimination on the basis of disability and require public institutions to provide access in an equally effective manner.

The U.S. Department of Justice’s Final Rule updating regulations for Title II of the ADA formally adopts the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the accessibility standard for web content and mobile applications provided by state and local governments. The CSU aligns its digital accessibility efforts with this standard to ensure consistent, inclusive access for all users.

World globe on top of keyboard with text "Accessibility statement".

Conformance Status

The California State University, Northridge (CSUN) website is currently partially conformant with WCAG 2.1 Level AA.

Accessibility is integrated into our institutional practices through:

Feedback and Assistance

We welcome your feedback on the accessibility of the CSUN website. If you encounter an accessibility barrier or need assistance, please contact us:

When reporting an issue, it is helpful to include the web page URL or document, a description of the issue, and — optionally — your preferred method of contact. Reports may be submitted anonymously. We will respond promptly and work with you to provide accessible alternatives and address the issue.

To report an accessibility barrier or request assistance with:

  • Lab computers, copiers and other equipment, please contact the department technical support staff.
  • Campus facility, building, or grounds, please contact Physical Plant Management (PPM).

If you need assistance logging in (user ID, password, Duo / multi-factor authentication, portal, etc.), please contact the IT Help Center.

Formal Complaints

For information about disability-related policies and formal complaint procedures, please visit the Office of Equity and Compliance.

ADA Coordinator

Sara Miller
Director for Equity and Compliance and Americans with Disabilities Act (ADA) Coordinator
sara.miller@csun.edu

Assessment and Ongoing Improvements

Accessibility is an ongoing effort. Automated accessibility scans run every month and manual evaluations of web properties, including reviews with assistive technology, are conducted annually and each time the University makes major changes to the web templates and/or framework. Our assessment approach also includes developer self-evaluation, review by accessibility experts, feedback from assistive technology users, and third-party evaluations as appropriate.

Accessibility monitoring and remediation are managed by the Universal Design Center (UDC).

Campus Resources

CSUN offers accessibility trainings and events in support of ATI efforts. Training topics and schedules are available in the Training section of the UDC website.

Accommodations

To request accommodations, students should contact Disability Resources and Educational Services (DRES). Deaf and hard of hearing students contact NCOD: Deaf and Hard of Hearing Services. Faculty and staff contact the Office of Equity and Compliance.

The Universal Design Center Offers

Computer keyboard words: Training, Consulting, Evaluations, Support.

Want to learn more? Have questions? Need advice? email udc@csun.edu or call us at (818) 677-5898

Systemwide Resources: CSU Accessible Technology Initiative

The California State University Accessible Technology Initiative (ATI) reflects the CSU’s ongoing commitment to digital accessibility across all 22 campuses. The ATI provides systemwide accessibility training, resources, and communities of practice where specialized knowledge and successful business processes and services are shared throughout the CSU. More information is available on the CSU ATI systemwide webpage.

Review of This Statement

This accessibility statement is reviewed at least twice a year and updated as needed, including after major upgrades. It is maintained by the UDC in consultation with the Digital Presence and Governance Committee (DPGC).

Last reviewed: August 18, 2026