COD

  • CSUN Assistive Technology Conference Logo

    The Premier AT Conference

Accessible Shopping via Voice with Amazon Alexa

Date & Time
Wednesday, March 15, 2023 - 1:20 PM PST  
Location
Platinum 4 (AMAZON)  
Description
Alexa is changing the way people shop, whether it’s providing reminders to reorder frequently purchased items, sharing product information that enables customers to ask questions, capturing needs for everyone in the household on a Shopping List by voice (or text), checking prices and more. Voice makes shopping accessible for many customers with disabilities and especially for aging customers who can more easily complete tasks independently or seek help from a family caregiver. In this session we will give an overview and demonstrate new Alexa functionalities that customers with disabilities can use: from asking product questions, ordering groceries and other everyday items, and collaborating with friends or family members. This is a non-technical talk designed to appeal to a broad audience. We will discuss both in-store shopping experiences as well as shopping from home. This presentation will include a discussion of shopping through Echo devices, the Alexa App, and the Amazon App.  
Audience
Retail & Wholesale
Audience Level
Intermediate  
Session Summary (Abstract)
In this session we will give an overview of new Alexa functionalities that can enable customers with disabilities to shop independently: asking product questions, ordering groceries and other everyday items, and collaborating with family members.  
Primary Topic
Product Demonstration  
Secondary Topics
  • Digital Accessibility
  • Emerging Technologies
  • Independent Living
  • Product Demonstration
 
Session Type
General Track  

Presenters

  • Fabio Sacca
    Amazon
  • Jessie Lorenz
    Amazon

Add to Outlook/iCal (How it works)

Back to Session List