• 39th CSUN Assistive Technology Conference - March 18-22, 2024 at the Anaheim Marriott

    The Premier AT Conference

39th Annual CSUN Assistive Technology Conference Has Concluded

A Tool for Supporting Accessibility Maturity Growth

Date & Time
Wednesday, March 20, 2024 - 10:20 AM PDT  

Organizational accessibility maturity can be measured along multiple interconnected dimensions. Maturity growth in large organizations can be challenging due to the nature of these dimensions and the diversity of business units within the organization. Challenges include identifying a plan for each business unit to successfully advance maturity that considers the constraints the business unit is working within and its capacity to grow. Helping each business unit move deliberately towards greater maturity requires understanding the current level of maturity, identifying a set of achievable goals to support the business unit in its progress, taking actions to help move towards these goals, and setting benchmarks against which to measure progress.

TPGi and NBCU partnered to provide NBCU business units with a tool to help them self-assess their current state and identify actions to advance business unit accessibility maturity. These actions prioritized two objectives: 1) to help business units engage more effectively with internal accessibility expertise, tools and support services, and 2) to support business units in integrating accessibility into internal processes.

This presentation provides a case study of our approach, describes the tool we created, and shares some initial findings from the tool in use.

This Presentation Link (PPTX) is provided by the Presenter(s) and not hosted by the Center on Disabilities at CSUN. The Center on Disabilities has confirmed, as of March 27, 2024, content linked is relevant to the presentation, but has not been reviewed for accessibility nor will the Center on Disabilities attempt to remediate any accessibility issues in the linked content. Please contact the Presenter(s) with any accessibility concerns.

  • Information & Communications Technology
  • Entertainment & Recreation
Audience Level
Session Summary (Abstract)
We built a tool to support accessibility maturity growth across NBCU business units, supporting self-assessment of current state and identifying high-priority actions for change. Learn about our approach to building the tool and its impact.  
Primary Topic
Leadership & Strategy  
Secondary Topics
  • Digital Accessibility
  • Information & Communications Technology (ICT)
  • Law, Compliance, and Policy
Session Type
General Track  


  • David Sloan
  • Lori Samuels
  • Jerry Marcus

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