If you are a Fall 2020 freshman served by the Matador Advising Hub, please complete the following Enrollment Phases and steps in the order listed to become eligible to schedule your advisement appointment.
Enrollment Phase I
Step #1 - Not Anymore - Title IX Training
To maintain a safe environment CSUN staff and students are required to complete "Not Anymore" (.pdf), an online, violence prevention program. To complete this training and have the Title IX hold removed please log into your MyNorthridge Student Portal and locate the link for"Not Anymore". If you need extra assistance view the step by step how-to guide. New students cannot be enrolled into classes until they complete this training.
Step #2 - Pre-Enrollment Information Workshop
The Prezi Enrollment Information Workshop explains the pre-enrollment process, registration holds, terms to know, and other information. Once you have completed Step 2, you will see the link to Step 3, the Hub Questionnaire.
Step #3 - The Hub Questionnaire
Students must complete Step 2 (see above for Pre-Enrollment Information Workshop) before clicking the link to move onto Step 3 - The Hub Questionnaire. Please make sure that you submitted your Intent to Register by the deadline.
The Hub Questionnaire will help us gather information about your academic history. Please complete Steps 1-3 as soon as possible so that we may assist you in a timely fashion.
Enrollment Phase II
Once Enrollment – Phase I (Steps 1 through 3 above) are completed, Enrollment – Phase II begins and you will receive an invitation to schedule your advisement workshop date using our online appointment-making system. After completion of the steps, the email invitation will be sent to students’ CSUN email account within 3 business days. Please check your Spam/Clutter/Junk email folder in case the invitation was sent to one of those folders by your email setting.
Enrollment Phase III
Enrollment – Phase III is the actual registration of classes on the day of your confirmed Zoom group workshop appointment.
Welcome! If you are a newly admitted F-1 international undergraduate student, please complete the Pre-Enrollment Steps 1-3 found at The Hub-International. Once you have completed Steps 1-3, we will assist you with the first semester enrollment process during the designated registration period.
Your journey begins here…
This checklist was created to help you plan for a successful start to your first semester at CSUN.
Fall 2020 First Time Freshman Checklist (.pdf)
To avoid disenrollment from classes, students must pay all tuition and fees by established dates/deadlines. Please visit Fee Payment Schedule.
Note: Disenrollment means that your registration in some or all classes, including wait listed classes will be cancelled. There is no guarantee that you will be able to re-enroll in the same classes.
1. How can I schedule my advisement for Fall 2020?
Beginning May 26th, Fall 2020 Freshmen who have declared their Intent to Register by the May 1st deadline will be sent an invitation to schedule their advisement. Please be sure to check your CSUN email account (ending with @my.csun.edu) for important messages, including a link to sign up for a freshman workshop.
2. I need help activating my CSUN email account. What should I do?
Please visit Information Technology for detailed instructions on how to activate your CSUN email account. Be sure to check your CSUN email account regularly for important deadlines and information.
3. When will I be able to enroll in my Fall 2020 classes?
Freshmen served by Matador Advising Hub must complete the Pre-Enrollment Steps outlined on this site prior to scheduling their advisement and enrollment. Freshmen may enroll in their classes beginning June 8th and continuing through the summer. Please note that the university has set aside sufficient class seats for the incoming freshmen who will be enrolling during the summer.
4. I am an incoming EOP freshman. Who do I contact regarding my advisement and enrollment?
All incoming EOP-admitted freshmen are served by the Student Services Center/EOP Satellite housed in their respective academic college. Exploratory EOP freshmen are served by the Advising Resource Center/EOP.
5. I am participating in the Liberal Studies Integrated Teacher Education Program (ITEP)-Freshmen Option. Who do I contact regarding my advisement and enrollment?
Students participating in the ITEP-Freshman Option are served by the Liberal Studies Program located in EA 100. ITEP-Freshman Option is for students interested in an integrated 4-year BA+Credential program. If interested in ITEP-Freshman Option, contact email@example.com for eligibility and advisement information.
Students majoring in all other options of Liberal Studies are served by the Matador Advising Hub throughout their first year at CSUN.
6. I have registered for support services with Disability Resources and Educational Services (DRES). How do I schedule my advisement for Fall 2020?
Students registered for support services must complete all three pre-enrollment steps as outlined on this site. If preferred, students who have registered with DRES may attend an advisement workshop or meet with an advisor individually. If an individual advisement is preferred, please call us at (818) 677-2900 to make a request. If you should need accommodations for your appointment, please let us know.
7. What should I do to prepare for my advisement session?
You should prepare a tentative class schedule to review with your advisor. However, remember that the schedule you create is just for practice. You should make a list of your questions prior to your advisement session. Since our advisement sessions this summer may take place online, you may want to review and practice how to use Zoom (a free video conferencing tool). For more information about Zoom, please see https://www.csun.edu/it/zoom for more information.
8. What should I expect for my advisement appointment?
Traditionally our advisement appointments have been in-person group sessions. However, out of an abundance of caution, our advisement sessions will be presented through Zoom (a free video conference tool) until further notice. Students will have an opportunity to speak with advisors during the session.
9. How long will my advisement session take?
Please allow two to three hours for the advisement/registration session.
10. Will I be asked to reschedule my advisement session if I do not arrive on time?
Students who arrive late may be asked to reschedule.
11. Can I bring a guest or family member to attend the advisement/registration session?
Due to limited seating and privacy issues, only students with a confirmed reservation will be permitted to attend the advisement/registration sessions.
12. I have registered for my Fall 2020 classes but was disenrolled due to non-payment of fees. What should I do now?
Please email your Hub Academic Advisor at firstname.lastname@example.org for assistance. Although you will be able to re-enroll for classes, you may not be able to enroll in exactly the same courses.