To avoid disenrollment from classes, students must pay all tuition and fees by established dates/deadlines. Please visit Fee Payment Schedule.
Note: Disenrollment means that your registration in some or all classes, including wait listed classes will be cancelled. There is no guarantee that you will be able to re-enroll in the same classes.
1. What is academic advisement and why is it required for my first year?
The process of academic advisement is a relationship that is created between students and Academic Advisors to guide students in exploring coursework in general education and their major. Advisors are professionals that also help connect students to campus resources, explain university policies, and support student success through various activities. Students are required to meet with advisors for at least their first two semesters to provide guidance on transitioning to college and to ensure that students are enrolling in appropriate course choices.
2. I need help activating my CSUN email account. What should I do?
Please visit Information Technology (IT) or email helpcenter@csun.edu for detailed instructions on how to activate your CSUN email account. Be sure to check your CSUN email account regularly for important deadlines and information.
3. Should I still do the Title 9 “Not Anymore” Initial training even if I am uncertain of attending CSUN?
Even if you are uncertain if you will be attending CSUN, it is strongly encouraged for you to complete all pre-enrollment steps, including the Title 9 training. Once you decide you will attend CSUN, students cannot sign up for an advisement workshop without completing all pre-enrollment requirements and will be delayed until they do. Plus, the training contains very important information on safely and preventing harassment.
4. How do I know if I am recommended to participate in Early Start?
Early Start is for first-time freshmen who need additional academic support and skills development in math and/or written communication based on placement standards. If you are not a California resident, you do not need to do Early Start. Please check your CSUN portal and email account for updates. If you haven’t already, activate your CSUN email and myNorthridge Portal account following the steps at CSUN User ID and Password.
For more information, please visit the Early Start Guide.
5. How do I submit Advanced Placement (AP), International Baccalaureate (IB) and/or transcripts?
To submit official high school or college transcripts, please see the “I have been admitted” website. You may submit your transcripts electronically or on paper.
For AP test scores, you may download a PDF copy of the Student Score Report from the CollegeBoard account. Students may then email that report to admissions.records@csun.edu. Please provide your name and CSUN ID number in the email.
6. How can I find out how to fulfill the COVID-19 Attestation requirement?
All new, returning and continuing students enrolling for in-person classes must be fully vaccinated, including a booster if/when eligible. Exceptions include students with a medical or religious exemption and students whose classes will not meet on campus. All students must complete the COVID-19 Vaccine Certification process before registering for classes. To begin the certification process, log into the MyNorthridge Portal and follow the directions. To review the student COVID-19 process, described with helpful step-by-step screen shots, please visit COVID-19 Vaccination Requirements. Questions should be emailed to shcinfo@csun.edu.
7. I am an incoming EOP freshman. Who do I contact regarding my advisement and enrollment?
All incoming EOP-admitted freshmen are served by the Student Services Center/EOP Satellite housed in their respective academic college. Exploratory EOP freshmen are served by the Advising Resource Center/EOP.
8. I am participating in the Liberal Studies Integrated Teacher Education Program (ITEP)-Freshmen Option. Who do I contact regarding my advisement and enrollment?
Students participating in the ITEP-Freshman Option are served by the Liberal Studies Program located in EA 100. ITEP-Freshman Option is for students interested in an integrated 4-year BA+Credential program. If interested in ITEP-Freshman Option, contact liberalstudies@csun.edu for eligibility and advisement information. Students majoring in all other options of Liberal Studies are served by the Matador Advising Hub throughout their first year at CSUN.
9. I have registered for support services with Disability Resources and Educational Services (DRES). How do I schedule my advisement?
Students registered for support services must complete all four pre-enrollment steps as outlined on this site. If preferred, students who have registered with DRES may attend an advisement workshop or meet with an advisor individually. If an individual advisement is preferred, please call us at (818) 677-2900 to make a request. If you should need accommodations for your appointment, please let us know ahead of the appointment.
10. I have been recruited and accepted as an NCAA sport student athlete. Who do I contact for academic advisement?
Student athletes are advised by the Matador Achievement Center (MAC). Please visit the MAC's Athletic Academic Advising page to find the name of your advisor.
11. Who can I talk with if my Financial Aid award is still pending or I still need to submit documents?
Financial Aid counselors answer questions in person, via email and over the phone. They are located in the first-floor lobby of Bayramian Hall and have lobby hours of Monday-Friday 10:00am – 4:00pm. Their regular business hours are Monday-Friday 8:00am – 5:00pm. You may email them at financial.aid@csun.edu. For additional information, visit the Financial Aid Basics page.
12. Can I bring a guest or family member to attend the advisement/registration session?
Due to every student’s academic privacy and limited seating, only students with a confirmed reservation will be permitted to attend the advisement/registration sessions.
Hello! Thank you for your interest in a Matador Advising Hub presentation for your class. Please fill out the presentation request and you will receive confirmation to finalize the presentation. If you have any questions please notify Claudia Richarte at claudia.s.richarte@csun.edu.
