TESTING

Proctoring Services

CSUN Proctoring Services will resume starting September 7, 2021. 

The CSUN Testing Center offers proctoring services for students participating in distance learning programs, correspondence degree programs, professionals who need to be tested in order to receive certification in their field, and other college or university students who need to have an examination proctored.  We offer both paper-based testing and computer-based testing.  CSUN Testing Center is a member of the NCTA Proctoring Network, a referral service provided by the National College Testing Association (NCTA), that supports distance learning and we abide by the NCTA Professional Standards and Guidelines.

SPECIFIC DETAILS REGARDING TESTING AT CSUN

Please contact the Testing Center office at 818-677-2369 if you have questions or concerns regarding the new policies listed below.  Please confirm you have met or will meet these requirements prior to registering for an exam date/time.

IMPORTANT:

  1. All candidates must be fully vaccinated to have an exam administered at the CSUN Testing Center.   CSUN Testing Center staff will ask candidates to provide their vaccination card as proof of full vaccination at time of check-in or provide documentation of a medical or religious exemption. To be fully vaccinated, your final dose should occur no later than 2 weeks prior to your test appointment.
  2. Candidates who are not fully vaccinated will have their appointment cancelled and will be required to reschedule.
  3. Candidates will be required to complete the Visitor Screening Survey prior to arriving to campus.  Visit https://www.csun.edu/csunasone to complete this very important step.  Candidates will be asked at check-in for proof that the screening survey was completed prior to check-in.  Please complete either the night before or just prior your arrival on campus for your appointment. e
  4. All candidates will be required to wear a face mask at all times inside the building.
  5. Candidates will need their cell phones to scan the new Testing Center QR code upon arrival to confirm check-in.  Lockers will be provided to store your personal items during the exam.

Proper identification and test fees will be required on the day of your test.  Proctoring fees payable in cash only. 

Parking in the B3 structure is recommended. During peak times of the spring and fall semesters, parking can be difficult to locate.  Give yourself plenty of time to find parking.  You may purchase a single day permit at an attendant booth or dispenser for $8.00. Day pass dispensers accept credit cards or cash and are located by the elevator on each level. Click here, https://www.csun.edu/parking/visitor-parking-information, for location of parking lots and dispenser locations.

 Check in no earlier than 15 minutes prior to your exam start time to Bayramian Hall, room 190.  Be sure you have completed your screening survey, have your vaccination card, ID and proctoring fees.

Types of Test Administration and Hours

Paper-based testing

The Testing Center must receive paper-based exams from the originating college, university, agency or instructor before you schedule a proctored test. The exam can be sent to the following address or emailed.

California State University, Northridge 
Testing Center
18111 Nordhoff St.
Northridge, CA 91330-8240
Attn: Charity Chia, Test Officer

Email correspondence from another college, university, or agency detailing the computer-based exam instructions need to be sent to testing.center@csun.edu.  Please copy Charity Chia at cchia@csun.edu to ensure receipt of exam materials. 

Once you have requested the exam to be sent, allow three to five business days before scheduling an exam appointment. Arrange for the home campus or agency to include a prepaid self-addressed return envelope. Otherwise, the student is responsible for any related postage fees.

Computer-based testing

Email correspondence from another college, university, or agency detailing the computer-based exam instructions need to be sent to testing.center@csun.edu.  Please copy Charity Chia at cchia@csun.edu to ensure receipt of exam materials.

Test administration hours

Monday-Friday, 8:30 a.m.- 4:30 p.m

 

How to Request A Proctor

Step 1 – Obtain approval

It is the responsibility of the candidate to coordinate with their home school/university to meet the specific requirements for each test proctored. The Testing Coordinator of the Testing Center will complete all necessary proctor paperwork. We recommend that you initiate the process at least two (2) weeks prior to your anticipated appointment. Candidates must have a prearranged appointment, we do not take walk-ins.

    1. Have your school/instructor send your exam materials

    2. If school needs additional information, have them complete our Proctoring Services Form
    3. Email the form to  testing.center@csun.edu 
    4. Exam materials and/or information regarding the exam parameters from school/instructor needs to be received by Testing Center to arrange for a testing appointment

Step 2 – Arrange a testing appointment

  1. Once the proctoring services form or exam materials have been received by the Testing Center, candidates can call 818-677-2369 to arrange a testing appointment.

  2. Please plan to schedule your exam at least 7-10 business days in advance.  Note: some institutions will not send out paper exams or email exams until a couple of days prior to the test date.  If that is your situation, you may make a tentative appointment if a proctor agreement has been received, but you must confirm at least 24 business hours in advance that the exam has been received by our office.

Step 3 – Testing day

  1. Arrive no earlier than 10 minutes prior to your scheduled appointment time.  If you are more than 15 minutes late, you appointment will be cancelled.  Please notify us if you need to change or cancel your appointment.

  2. Current photo identification required for check-in
  3. Candidates will be required to wear a face mask at all times inside the building and within the Testing Center.

     

     

  4. Candidates will be required to complete the CSUN Visitor Screening Survey prior to arriving on campus.  Testing Center staff will ask for confirmation of completing this survey at time of check-in.
  5. All personal items will be locked in an available small locker.

              NOTE: Large backpacks will NOT fit in the small locker available.

  1. Complete the proctoring rules agreement form
  2. Pay proctoring fees, if applicable
  3. CSUN is a no-smoking campus, so you cannot smoke anywhere on campus.

Rules and Guidelines

Testing Policies

Review the information to understand the testing policies for tests administered Monday-Friday at CSUN’s Testing Center.   For tests administered on Saturdays, please review that particular test’s policies.

Proctoring Rules Agreement

When making an appointment, you agree to all the terms set forth by the Proctoring Rules Agreement which you will review and sign on the day of your appointment. Please review before making your appointment, call our office at 818-677-2369 or email testing.center@csun.edu with any questions.

Visitor Policy

While it is important for candidates to have a support system in place, visitors are not allowed in the testing center rooms for any reason.  Visitors may wait in the reception area or the hallway where benches and chairs are available.  Children are not permitted in the testing rooms or to be left unattended while a candidate takes an exam.

Exam Policy

The Testing Center will hold exams received for a maximum of four weeks unless specified in exam information.  Individuals that have not scheduled, canceled, or failed to appear for an appointment, their exams will be returned to the originating institution and/or destroyed after 30 days of receipt or exam due date, whichever occurs first.

Face Mask and Screening Survey Policy

The Testing Center will require all candidates to wear a face mask at all times in the building and Testing Center.  Candidates will be required to complete the Visitor Screening Survey prior to arriving on campus.  Candidates will be asked to provide proof they have completed the survey by providing a print out or view on their phone the email received showing allowance to be on campus.

COVID-19 Full Vaccination Requirement

The Testing Center will require all candidates to show their COVID-19 vaccination card at check-in to show they are fully vaccinated.  Candidates unable to provide documentation will be dismissed and required to reschedule their exam at such time they become fully vaccinated or can provide documentation.  No one will be allowed to take an examination at the Testing Center if not fully vaccinated.

Testing Fees and Parking

Proctoring services are available to students and non-students for a small fee. Payment for proctoring services is payable by cash or money order. Personal checks or credit cards will not be accepted. 

Testing Fee Based on Test Type - Paid in Cash Only
Type of TestFee
Pencil and paper-based

$20 for the first hour; then $10 for each additional half hour. Fees are only prorated per half hour after initial first hour.

Computer-based

$30 for the first hour; then $15 for each additional half hour. Fees are only prorated per half hour after initial first hour.

 

ARRIVAL/PARKING

Please arrive no earlier than 10 minutes prior to your exam appointment time.  You will need time to find parking, which can be difficult during peaks times when the semester is in session, locate and walk to the reporting location and to use the restroom prior to check in.  Our office is located in Bayramian Hall room 190.  Visit the Test Reporting Locations Map for driving directions to CSUN campus.  We are the blue building on the map.

Parking Permits

You may purchase a single-day permit at an attendant booth or dispenser for $8; day-pass parking dispensers accept cash. For location of parking lots and dispenser locations, refer to the student parking information. Parking in the B3 structure is recommended.



If you have any questions or comments, please contact us at (818) 677-2369 or email testing.center@csun.edu