About Us

Mission Statement

CSUN's Testing Center provides students, faculty, staff and the community with high-quality testing and instructional assessment services. The center follows the National College Testing Association Professional Standards and Guidelines, as well as governmental regulations that promote responsible fiscal, legal, ethical and equitable practices.

Within this framework, the Testing Center strives to:

  • Help students meet their needs for different programs
  • Provide a public service by offering computer-based and paper/pencil testing services
  • Collaborate with faculty and administrators, other colleges and universities, testing companies and national organizations to keep abreast of all aspects related to our services
  • Provide a quality testing environment that is clean, comfortable, quiet and user friendly
  • Provide outstanding customer service
  • Act as a repository of information for university testing activities and community testing needs

CSUN's Testing Center is a certified testing center of the National College Testing Association (NCTA) since May 2014. Testing Center is a proud member of the NCTA Proctoring Network supporting distance learning.

The Testing Center offers admission, certification and licensure exams, college placement exams and proctoring services for students away from their home campus.

Providing test administration in a safe manner is of the utmost importance to us. We remain vigilant with enhanced sanitization and distancing protocols.  

Employment Opportunities

Testing Center Student Assistant

Position Description:

The Testing Center is responsible for coordinating assessment and testing activities across the University. The Testing Center student assistant assists with testing services offered at the Testing Center, including exam proctoring. The Testing Center student assistant also serves as an ambassador of the Testing Center and assists with daily institutional test administration, including national and professional exams, completing administrative processes as needed while collaborating with Testing Center staff to provide services to students, faculty, and staff.


  • Maintain a minimum 2.5 GPA (semester and cumulative) and good academic standing with the university.
  • Excellent communication and interpersonal skills with the ability to work in a diverse environment.
  • Must be able to manage multiple projects at one time.
  • Must be friendly, approachable, trustworthy, team and goal oriented.
  • Must be able to adapt, manage time and problem solve.
  • Leadership skills: must be professional, self-motivated, an independent thinker and flexible.

Specific Job Responsibilities

  • Support Testing Center operations, including answering phones, emails, scheduling appointments, responding to inquiries/questions and performing initial check-in of candidates.
  • Must be able to complete required trainings and certifications to administer on-site and weekend institutional, national, and professional exams as needed according to NCTA Professional Standards and Guidelines and Testing Center protocol.
  • Maintain confidential data.
  • Perform other duties as assigned to meet the needs of the Testing Center.

Start Date

May 15, 2023


Starts at $15.00 per hour


Must be available to work Monday-Friday between the hours of 8 a.m.-5 p.m. (Schedule will vary with maximum of 20 hours per week based on semester course schedule.) Must commit to work a full academic year.

To apply:

Please submit an employment application and resume to the Testing Center located in Bayramian Hall 190. For additional information, please contact the Testing Center office at (818) 677-2369, Monday-Friday, 8 a.m.-5 p.m.


Meet the Staff

Charity Chia


Charity Chia
Testing Officer

Charity Chia directs development and operations for the university's testing services, which facilitate degree completion and promotes access and enrollment. She has worked at CSUN for more than 20 years — first in Admissions and Records and now as testing officer for the Testing Center. Ms. Chia earned her bachelor's degree in accounting from Truman State University in Missouri.

Kambiz Khalili




Kambiz Khalili
Administrative Support Staff

April Cowgur




April Cowgur
Administrative Support Staff

If you have any questions or comments, please contact us at (818) 677-2369 or via email at testing.center@csun.edu.