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International Students

In keeping with the goal of New Student Orientation, we have designed this program to meet the needs of incoming new International Students through the following:

  • Providing the opportunity for students to gain knowledge and information about campus resources and services.
  • Informing students on how to achieve academic success.
  • Encouraging interaction among current and new students to ensure a smooth transition.
  • Connection and networking with college administration, faculty and staff.
  • Informing students of involvement opportunities in a range of areas.


Register for New Student Orientation
(this is Step 5 of  the Immigration Requirements / on the "Canvas" interface)  

The 5th step of the "Six-step immigration requirements for F-1 Students" includes your attendance to the New Student Orientation program.

You will register/confirm your attendance for New Student Orientation in mid-June. Check back with this website for the link at that time.  
You will need your CSUN User Name and Password to register. Before you register, please be sure to review the additional information on this website including the  Orientation Dates, Orientation Essentials, Resources, and Topics Discussed at Orientation, which are in drop-down pages below.

If the CANVAS interface isn't working properly for you, please register for your orientation through this weblink: 



To register, please click here

Orientation Dates

International Student Orientation

Spring 2020
Wednesday, January 15, 2020

Orientation Schedule

*Example Schedule*




8:00 AM


USU Plaza Del Sol

8:30 AM

Group Meeting


8:45 AM

Campus Tours


9:45 AM

Campus Resources & Service Fair

Grand Salon

10:30 AM

University Welcome

Lake View Terrace

10:45 AM

Information Technology

Lake View Terrace

11:00 AM

Student Life Video Presentations

Lake View Terrace

11:20 AM

Immigration Briefing

Lake View Terrace

11:40 AM

Steps to Academic Success

Lake View Terrace

12:30 PM


 Sierra Center Marketplace

Orientation Essentials

We look forward to seeing you at your New Student Orientation. Here are some essential tips and reminders:

  • Mandatory Information- Orientation information is mandatory and you are expected to attend the full program. 
    • Student will check in at 8:00 AM
  • Cost to attend
    • A mandatory fee of $75.00 dollars will be automatically billed to your student account
  • Orientation Schedule A full schedule of the day's events can be found at http://www.csun.edu/nso/international/schedule.htm 
  • Parking & Check-In: If you are driving to campus, we have made arrangements for you to park in the G3 Lot or G3 Parking Structure which is located off Zelzah Ave. & Prairie St.  Orientation leaders (in red CSUN Polo shirts) will be available in the parking area that morning for assistance should it be needed. Please click here to download your day parking pass.  If you don't have access to a printer you can obtain a one-day permit from an attendant at the parking kiosk adjacent to the G3 lot/structure. Be sure to arrive early and inform them that you are attending your New Student Orientation. 

    If you don't have access to a printer you can obtain a one-day permit from an attendant at the parking kiosk adjacent to the G3 lot/structure. Be sure to arrive early and inform them that you are attending your New Student Orientation. 

    Orientation leaders (in red CSUN Polo shirts) will be available in the parking area that morning for assistance should it be needed.

  • How to Access your Event Pass (Please have your pass ready for orientation)

    Your Event Pass is a unique code that allows you to quickly check-in to events happening on campus. A seamless process and easy-to-use interface will make checking in for events a part of your new routine.

    Start by signing into your MataSync account here using your CSUN User ID and Password. If this is your first time signing into the site, please follow the prompts to activate your account. After you have successfully logged in, click on your profile picture in the top right of the screen (it may display your first initial if you do not have a profile picture). Once the drop-down menu appears, the Event Pass option will be the first option at the top of the list.  Click this and it will display your unique code.

    If you’re viewing the Event Pass from your mobile browser, you should see the option to add the pass to your Apple Wallet or Android Pay. These options make it easier to access your Event Pass at a later date. You can also choose to take a screenshot of your pass or print it. All of these options will still scan as expected. Once you’ve decided on how to store your Event Pass, get out there and attend an event!

  • Meals will be provided.  
    • Light continental breakfast and full lunch served
    • Special dietary needs can be requested ahead of time by emailing our office
  • User ID - There will be time for you to register for the Student Recreation Center (SRC) after the Orientation, which will require you to have your User ID (also referred to you as your "Moodle login").
  • F-1 Freshman & Transfer Students (Undergraduate Level who wish to obtain a Bachelor Degree):  An academic advisor from Undergraduate Studies will be speaking with you and can perhaps answer general questions on class scheduling.  F-
  • F-1 Graduate Students (Graduate Level who wish to obtain a Masters or Doctoral Degree): Graduate Students may attend NSO coordinated out of our office; however, there is also a “New Graduate Student Orientation” program provided through the office of Research and Graduate Studies.  For more information on that event please click here.  
  • F-1 Academic Advisement - Be sure to see an academic advisor if possible BEFORE your New Student Orientation to help you with class selection if possible. 
    • If you are in the United States, you are encouraged to schedule a meeting with one of the International Academic Advisors in the Office of Undergraduate Studies by calling 818-677-2969 or emailing ugs.intladvisor@csun.edu.
    • Bring your unofficial transcripts for all courses taken at a community college or another four-year university to your advisement meeting.
    • Students outside of the U.S. and arriving on July 23 or later, are also encouraged to emailugs.intladvisor@csun.edu for questions.
  • Schedule of Classes - It may be helpful for you to bring your schedule of classes with you as you'll have an opportunity to identify buildings with your Orientation leader.
  • Orientation Payment— The mandatory non-refundable $75.00 fee issued for Orientation should be paid as soon as possible. This fee could be paid through the "My Checklist" portion of your student portal or by visiting Cash Services, which is located in the first floor of Bayramian Hall. This is a separate fee from tuition and cannot be paid with money awarded by Financial Aid. If you have any questions regarding the Orientation fee, please contact University Cash Services (818) 677-8000 or university_cash_services@csun.edu.
  • Contact the orientation staff at orientation@csun.edu or call us at (818) 677-4100 and ask to speak to someone regarding Orientation should you have any questions or concerns.

NSO Components and Student Learning Outcomes

Component: Group Meetings & Tours
NSO Leaders will assist new students throughout the day in learning about the academic, cultural, and social contexts on campus through group meetings, tours and workshops. 

During group meetings and tours, new students will be provided campus facts, led to key locations, and informed of services/classes offered in various buildings.  There will also be opportunities for students and group members to share informal information about college life and discuss any concerns that students may have. Orientation leaders will be prepared to answer any questions that students may have or provide guidance as to where a student can be better assisted. This group will allow students to develop an initial network of support at CSUN through interaction on the day of Orientation, during Welcome All Matadors Week and the Presidents Celebration, and will follow-up with contacts on emails and informal gatherings from orientation leaders/mentors.


Learning Outcomes:

  • New students will be able to establish at least one interpersonal connection with a peer of sufficient depth.
  • New students will be able to identify at least one peer who could serve as a resource and support that would continue after New Student Orientation.
  • New students will be able to express familiarity with the physical layout of the campus.
  • New students will be able to identify the location of campus buildings, parking structures and lots, and more specifically where their classes will be held.
  • New students will be able to identify location of business resources on campus and other major resource areas such as the Klotz Student Health Center (SHC), the Oviatt Library, the University Student Union (USU), and the Student Services Building.
  • New students will be able to identify their new orientation leaders as support systems within the university.

Component: University Welcome

The University Welcome will be provided by campus leadership (President, Vice Presidents, etc.) and aim to convey the purpose of higher education and the mission of CSUN.  Opening remarks will be scripted in to insure continuity of message.

Learning Outcome:

  • New students will express familiarity with the purpose of higher education and begin to identify how it relates to their educational goals.


Component: Information Technology

This component will be presented by staff from Information Technology and provides information on a variety of topics surrounding the navigation of the CSUN Mobile App, MS Office for Students, MyCSUNSoftware, Portfolium, and MyCSUNBox, among others.  

Learning Outcomes

  • New students will gain awareness of how to navigate the student portal.
  • New Students will express familiarity of the CSUN website.
  • New Students will become aware of various online and in-person technological resources.

Component: Steps to Academic Success
Presented by the International Advisor from Undergraduate Studies students will become familiar with the CSUN College structure (contacts, resources and who to know). Additionally, information will be provided regarding the University Catalog, Schedule of Classes, www.csun.edu/portal, "DPR", Upper Division Writing Proficiency Exam and other general information.  Various topics are addressed including: Differences between US Universities/Community Colleges, myths and truths of an American College,  campus/local/state and federal laws as they relate to student safety and well-being – including sections on Title IX, sexual assault, Violence Against Women Act, student records, and FERPA rights.

Forms and deadlines on taking control of one's own education will also be highlighted.  If you haven’t registered for classes at the time of this program, further information will be available for you on how to navigate through the next steps.

Learning Outcomes

  • New students will become aware of available resources students have access to concerning academic success, including the University Catalog, Schedule of Classes and “How To” guides.
  • New students will be able to identify the basic university and academic college structure.
  • New students will be able to understand the requirements/components in obtaining a degree as well as tools that will enable them to manage their own path to graduation.
  • New Students will develop a familiarity with the utility Advisement Centers.

Component: Immigration Briefing (Classrooms & Community)

Through an interactive discussion format, this component will assist in reminding new students about current immigration regulations, policies, and procedures as they pertain to legal F1 student status.

Learning Outcome

  • New students will become more aware of immigration policies as they relate to incoming international CSUN students and/or materials available to them where these policies can be viewed.

Component(s): Campus Resources & Services
Occurring in two parts, these components introduce new students to key service areas of the campus promoting resources designed to support academic, social, and cultural needs to enable success.   Location, hours of operation, and accessibility are also covered. 

PART 1 (VIDEOS & DISCUSSION) – Using a variety of short videos, students will be provided information and examples of what student life looks like on campus.  Departments highlighted include Housing & Conference Services, Student Involvement & Development, Associated Students, the University Student Union, and the International & Exchange Student Center.  After videos are viewed, staff and student mentors provide additional details and open up for a questions & answers. 

PART 2 (TABLING FAIR) – Campus Departments/Service areas directly interface with new students providing promotional materials and answering general questions. 

Learning Outcomes:

  • New students will express familiarity with key campus services and resources that are available to them.
  • New Students will be able to identify areas and be able to state services available within these areas.

Component: Classrooms & Community

A trained faculty or staff member facilitator will provide an interactive discussion regarding the university classroom, including differences between high school and college, appropriate classroom conduct, meeting faculty expectations, ethical issues (i.e. cheating, plagiarism including using the Web and internet resources for cheating), and campus community standards. This facilitation will also focus on campus, local, state, and federal laws as they relate to student safety and well-being – including sections on Title IX, sexual assault, Violence Against Women Act, student records, and FERPA rights, and credit card information.  The “Active Shooter and Survival Mindset” video will also be a part of this component.  

Learning Outcomes:

  • New students will be able to identify some differences between the high school classroom, university classroom
  • New students will gain awareness of appropriate classroom conduct.
  • New students will gain awareness of university academic expectations as it relates to the student conduct code, and its references to cheating and plagiarism.
  • New students will gain awareness of the university’s services, resources, and responses surrounding various laws, policies, and executive orders promoting student safety and education (incl. AB 1088, EO 1098 - Title IX, Sexual Assault, Violence Against Women Act, FERPA, etc.)
  • New Students will gain awareness of what to do should an active shooting take place on campus.  



If you have any further questions, please contact the New Student Orientation staff at (818) 677-4100 or via email at newstudentorientation@csun.edu. You may also review the FAQs page for any questions you may have.

If you have any questions about your immigration status please contact your International Student Advisor at the International and Exchange Student Center at: (818) 677-3053.

Disclaimer: The New Student Orientation website contains information authorized and available at the time of publication. Its content, including dates and fee amounts, is subject to change without prior notice or obligation.