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Canvas Insights

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**Highlighted Feature: Find Students Who Have Not Logged into Canvas in the Past Two Weeks**

This is a new feature in Canvas Insights that allows faculty to quickly identify who has NOT logged into Canvas in the past two weeks for all your classes. Learn more in the New Feature section.

What is Canvas Insights?

Canvas Insights is a new Canvas tool custom built by CSUN allowing faculty to easily communicate with individual students in their classes based on an early alert. Alerts are important because they let you provide positive feedback to students who are doing well, and encouragement and support to students who need assistance. Faculty can access Canvas Insights using the link in the Navigation menu.


You can watch a single video by selecting the three horizontal lines at the top right of the video, or watch the videos on our YouTube page.


Above is a collection of videos that has the following subjects:

  1. Introduction to Canvas Insights
  2. Adding Canvas Insights to Navigation
  3. Finding Canvas Insights in Canvas
  4. How to Use Filters with the Table
  5. Assignment Filters
  6. Late and Missing Assignments, Gradebook, and Syllabus
  7. Finding Students Who Have Not Logged into Canvas in Past Two Weeks
  8. Email Students with One Click
  9. The Email Templates
  10. Email History

Canvas Course for Self-Paced Learning

You can self-enroll in the new Insights on Canvas Data course in Canvas and learn more about Canvas Insights. This course will cover a variety of topics on Canvas data, Canvas analytics, early alerts, and Canvas Insights.

How to Get Started

To get started, from one of your Canvas courses, select Canvas Insights in the Navigation menu to open the Canvas Insights dashboard.

Canvas Insights Dashboard

  1. Select one of your courses in the Courses pull down menu, and you’ll see a list of the students enrolled in the course
  2. Use the Total Course Grade two-way sliders to select low, middle-range or high-performing students
  3. Use the Sort by pull-down menu to sort the results by student name, CSUN ID, email address, number or late or missed submissions, or Grade to Date
  4. In the Assignment Group menu, choose All Assignments or narrow them down by Assignment Group
  5. In the Assignment Name menu, you can choose individual assignments within the Assignment Group you selected
  6. Use the Assignment Score two-way sliders to select a range of scores in assignments graded
  7. Use the Late Online Submissions and the Missed Online Submissions two-way sliders to select a range of late or missing submissions
  8. The Checked Syllabus section lets you narrow the list to students who have or have not accessed the Canvas-generated syllabus
  9. The Checked Gradebook section further refines the list based on students who have or have not accessed the gradebook
  10. The Logged into Course in past two weeks section lets you narrow the list to students who have or have not logged into the course in last two weeks from the current date
  11. Once you’ve defined the list of students, select Email this list

On the Messaging page, use the “Select Message to Send” pull-down menu to choose “Needs Assistance” or “Positive Feedback” messaging and the Subject Line and Message Text boxes will autofill with a corresponding message. You can edit or replace the text in the Message Text box, and then select the “Send Email” button to send your personalized message individually to each student in the list.

Utilize the “I am here to help” template

This template offers students resources available at CSUN: links to COVID information, CSUN with a Heart, technology help, and student life.

Remember these templates are completely editable, you can change the introduction:

For example:

"I hope this message finds you well. I noticed you have not signed in to our Canvas course and you have not had the opportunity to attend any synchronous Zoom meetings. I wanted to reach out with some resources."

Your early alert has been sent. Keep in mind when sending out an “I am here to help” personalize message, students will respond, so be ready to help.

Updated “I am here to help” Template for Spring 2022

The “I am here to help” template in Canvas insights has been updated. The update acknowledges the concerns students may have about returning to campus and offers instructor support. Additionally, the updated template provides a list of resources available to students both on campus and online. This template was crafted in partnership with Academic Affairs and Students Affairs along with input from students. You can find it in the drop-down “select messages to send” menu in the email section of Canvas Insights.

Use Canvas Insights to Send an Early Alert

The CSUN Academic Technology team has created a customized alert tool that works right inside Canvas utilizing analytics called Canvas Insights. Research suggests early alerts have been recognized as effective in student retention (Villano, Harrison, Lynch & Chen, 2018).

There was a report published by CSUN Institutional Research on The Importance of Timing of Early Alerts. In addition, the College of Science and Mathematics utilized Canvas Insights for data on Improving Student Success using Canvas Insights and Linking Interventions in CHEM 100. Read more about Using Canvas Insights to Send an Early Alert.

New Feature

This is a new feature in Canvas Insights that allows faculty to quickly identify who has NOT logged into Canvas in the past two weeks for all your classes.

  1. Go to your Canvas shell for any course you teach
  2. Go to Canvas Insights in the side navigation
  3. Once in Canvas Insights, change the Course filter at the top to (All)
  4. All students for all your courses will show in the table to the left
  5. At the bottom of the Canvas Insights navigation, you will see “Logged into Course in the past two weeks” Yes / No – deselect Yes, have only No checked
  6. If there are students in any of your courses who have not logged into your Canvas course in the past two weeks, they will show up in the table
  7. From the table select “Email this list”


Faculty can receive Canvas Insights support from the Faculty Technology Center (FTC) by contacting Please check the workshop calendar or request a presentation for your department or college.

For more information on Early Alerts, visit the Faculty Development Early Alerts page.