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Faculty Canvas Support

Canvas is CSUN's new learning management system. This page provides tips and answers to faculty's frequently asked questions about Canvas, where to get training and support, etc. Access Canvas at http://canvas.csun.edu using your CSUN user ID and password.

Canvas Tips from Professor Virginia Huynh

Join Dr. Huynh as she shares tips for Canvas users. View the full playlist of videos below or choose a particular video from the playlist on YouTube. If you have a Canvas tip to share or have a suggestion for a video, please email ftc@csun.edu.

Faculty Frequently Asked Questions (FAQs)

Where can I get in-person Canvas training and support?

Sign up for a Canvas Essentials workshop to learn what you need to know about CSUN’s new learning management system. Workshops consist of demonstrations and hands-on practice, so bring your laptop. Please check the IT Training Schedule for workshop information.

Visit the Faculty Technology Center for walk-in support in Oviatt 33 for assistance with Canvas and other supported instructional technologies, Monday through Friday, 9 a.m. to 5 p.m., excluding campus holidays.

Make an appointment for additional help, or request specialized training for your department or large group by contacting the Faculty Technology Center.

Where can I find support materials online, on my own?

Take CSUN’s online, self-paced Teaching with Canvas Workshop. The goal of this course is introduce you to need-to-know tools and features of Canvas so you are equipped to teach using the Canvas learning management system. 

Also, Canvas provides extensive user support resources including video tutorialshow-to guides and documentation, and instructor training courses. Canvas hosts a number of Community Forums for reviewing answers to previously asked questions, posting new questions, and voting up enhancement requests.

Here are some recommended resources:

How can I get technical help without coming to the Faculty Technology Center?

The Faculty Technology Center staff are available Monday through Friday, 8 a.m. to 5 p.m. via phone, email or Zoom (by appointment). Contact us at 818-677-3443 or ftc@csun.edu.

Where can I find out about recent Canvas updates?

Canvas regularly updates the learning platform to improve the overall user experience. Read more about recent Canvas upgrades.

 

How can I request new features that aren't currently available in Canvas?

If you have ideas or requests for new features, please email ftc@csun.edu. We will track ideas and convey them to Canvas. Faculty can also participate directly in the feature idea process, where Canvas allows people to submit ideas and vote on them. For more info, see this Canvas resource on the feature development process.

Where can I find more information about CSUN's transition from Moodle to Canvas?

To learn more about the university's transition from Moodle to Canvas and to get answers to other Frequently Asked Questions, visit CSUN’s Canvas Website.

How do I import my Moodle courses to Canvas?

All Moodle courses from 2016 and 2017 have been automatically migrated to Canvas. 

Important note: When courses are migrated or imported from Moodle into Canvas, student data and Moodle-only tools do not move over to Canvas.