Trades

Automotive Services

Under Engineering Services, Auto Services performs the following on all University trucks, vans, carts, heavy equipment and small equipment:

• Repairs
• Service & Maintenance
• Inspections

Service Calls Include: On campus towing, breakdowns, jump starts and gasoline refueling (for State owned vehicles only). If you require a jump start or unlocking for your personal (non-State owned) vehicle, contact the Department of Police Services at (818) 677-2111.

Vehicle Purchasing

Physical Plant Management also maintains the vehicle inventory for the campus and is responsible for ongoing reporting required by the State of California. If you or your department is looking to purchase a vehicle,  please login to Adobe Sign and submit the PPM Motor Vehicle Purchase Approval Form 400 workflow below.

How this workflow works?

1.Please enter the email address of the department approver in Department Approver 1 then click "Send".  The actual fillable form will be displayed.

2. [Optional] If a second approver is required, enter a second email address in Department Approver 2.

3. If this is not heavy machinery such as forklifts, tractors, street sweepers, etc, please ERASE/BLANKOUT the Safety Approval email address.

4. Enter the required requester information in the form.

5. You may attach additional documentation in the form for items III & IV using the attachment buttons in the form. Make sure to have those documents already completed.

 

PPM Motor Vehicle Purchase Approval Form 400

Alternatively, you can search for the above form by logging in to Adobe Sign. Login to Adobe Sign now > Start Library > Workflows

Carpentry Services

Our services include the following:

• Remodel of classrooms & offices
• Installation of a variety of boards
• Ceiling repair
• Roof repair
• Concrete repair
• Fence repair and replacement
• Damaged wall repair
• Floor repair

Electrical Services

Our services include the following:

• Maintenance of campus electrical infrastructure
• Installation, repair and maintenance of campus building power
• Building lighting
• Fire alarms
• Emergency generators
• Blue light phones
• Swimming pool lights
• Parking lot lights
• Street light parking
• Campus parking structures lighting

Lock, Key and Access Control Services

The security of CSUN students, faculty and staff and the protection of campus property are our top priorities. PPM’s goal is to ensure that everyone on campus has the right access to a safe and secure educational and working environment.

To prevent unauthorized access to particular areas many areas are secured with Access Control Locks or specific keys. All keys and access cards issued to an individual are the property of CSUN and must be surrendered immediately before employment or affiliation with CSUN ends. 

Requests for Physical Keys, Sargent and Omni Cards, and MataCard Access will need to be placed by an authorized department or division representative (i.e. College or Department Head, DFO, building representative, etc.) on behalf of the individual.  Requests require a chargeback number, see the sections below- "Issuing Access Codes" and "Issuing Keys". The Physical Plant Management Lock Shop will provide access to approved individuals and groups to access rooms and buildings on campus. 

Services*:

• Locks and Keys for Doors, Desks and Cabinets
• Rekeying / Broken Keys / New Keys
• Sargent Electronic Lock Installation, Service and Maintenance
• Sargent and Omini Access Cards and Service
• Electronic Lock Scheduling Changes

ROUTINE MAINTENANCE

CHARGEBACK REQUEST*

Door Closer Maintenance: Slamming Doors, Hard to Close, Hard to Open  Exterior Door Lock Issues: Not Locking Restroom Lock Maintenance: Lock Issue, Door Issues Keys/Door Lock: Not Working, Stuck, Hard to Turn Door Handles: Loose, Stuck, Not Working  Sargent or Omni Lock Access Not Working Remove Sargent or Omni Access

Issue/ Program New Access Card, Key (Doors, Cabinets, Desks, Padlocks, Vehicles) Add Access- Omni Code/Sargent Card/MataCard Replace Lost Cabinet or Desk Key Electronic Door Lock - Schedule Change Install New Sargent Lock (Include Labor and Materials) Re-Key Door Lock Quotes for requests not considered under standard pricing Annual Sargent/Persona Subscription & Partitions Blank Access Cards (No Quantity Discount)

 

For maintenance-related services please contact Work Control at extension 2222 or via email at ppm.wcc@csun.edu. 

*Note that many Lock Shop services, including issuing new keys or granting access, are full cost recovery/chargeback services as mandated by the Chancellor’s Office. 

Online Key or Access Request Process

This service will direct you to our new online key request on the MetaBIM dashboard portal.

Request Key or Access

For instructions on how to submit a key request, please follow this link: 

​Key Request Instructions (PDF)

PAYMENT PROCESS 
               
There is no charge for the following Requests:       
Delete a card, delete an access level on a keycard or MataCard, report a separated keyholder or cardholder, or report a lost/stolen card or key without concurrent replacement.            
               
Payment is required for all other requests, which will be held until the approved chargeback is received.  After 30 days, unpaid requests will be canceled and will need to be resubmitted.         
               
The department office will create and approve a PeopleSoft Chargeback Requisition using service provider PPM to make payment.  In the "More Information" field, enter "Payment for online request KR xx," where xx is the KR number.
               
A single Chargeback Requisition for multiple Lock Shop Requests may be submitted; reference each KR# in the "More Information" field.  The amount due can be calculated using the Lock Shop Pricing Calculator (see below for link)

The following services can be requested on the form (Key Request Context):

CONTEXT	DESCRIPTION
Separation from CSUN - delete all	Request to delete all access, no charge, specify N/A for location
Separation from Dept - transfer out	Request to remove access from the department only due to transfer to another department.
Card: furnish a new card	Request to issue a new tap (physical) card
Card: program (change) access	Request to add or modify access to the existing card
Card: delete access	Request to remove existing access
Lost/stolen - report only	Reporting lost or stolen access cards.  The card will be expired; specify N/A in the location field.
Lost/stolen - report and replace	Reporting lost or stolen access cards.  The lost card will be expired, and a new physical card will be issued.
Key: furnish new	Request for a new physical key
Key: replace damaged	Request for a new physical key to replace a damaged key
Key: return key	Return a key, specify N/A in the location field
Combo: furnish new card and key	Request a new tap (physical) card and a key
Combo: program (change) access and issue a new key	Request an add or modify access to the existing card and a new key
Schedule change	Request to change a schedule on an electronic lock or access level
Re-key Door	Request to re-key a door
Transfer or Reassign Key	Request to update records: transfer/re-assign existing physical key to a different individual

PPM Service Guideline - Issuing Keys

The Physical Plant Management Lock issues keys to selectively allow individuals and groups to access rooms and building on campus and prevent unauthorized access to persons not privileged to enter particular areas.  Keys are issued consistent with the Chancellor’s Office guidelines, CSUN Policies, and security best practices.  All keys are issued to an individual, are the property of CSUN, and must be surrendered immediately before employment or affiliation with CSUN ends. 

To obtain one or more keys, a request from a department must be completed online through PeopleSoft Solar Financials using the following guidelines:

1. The key request must come from an authorized department or division representative (College or Department Head, DFO, building representative, etc.). A key request must be submitted via the Request Key or Access on MetaBIM.

2. The PeopleSoft Solar Financials Chargeback form must be completed in full and submitted to Physical Plant Management. 

Once the MetaBIM Key Request form and associated Peoplesoft Chargeback are submitted and approved, access cards, physical door and department level keys will typically be available for pickup within two business days of submitting the form (note that at the *beginning of each fall and spring semester requests may take longer to complete due to the large volume of new requests).  Higher-level keys (building, departmental, and other master keys) that require more extensive permissions may take longer.

Keys can be picked up from PPM Work Control by the requester or an authorized representative (PPM to MAP).  The individual retrieving the keys will be asked to present a photo ID (current driver’s license, campus ID card) and sign to have received the key(s) or access codes.
Campus parties may log in to Key Request on MetaBIM or call the PPM Work Control Center at X2222 to inquire about the order status and if it is complete.

Lock, Key and Access Control Price List

Effective 7/1/2025

Download Excel Pricing Calculator

 

SERVICE	COST
	SARGENT LOCKS	OMNI LOCKS	MISC
Key – (doors, cabinets, desks, padlocks, vehicles) LS02-202526	N/A	N/A	$15 EA (no quantity discount)
ISSUE A NEW TAP OR PROX CARD / PROGRAM ACCESS TO NEW CARD LS03-202526 *Service Fee - Must be included in the encumbrance for each Chargeback requisition requesting Omni service.  The Service fee covers one or multiple changes per Chargeback Requisition LS07-202526	$25 ea	$25 ea *Plus $75 for a total of $100	N/A
Add or modify access to existing MataCard LS04-202526 Individual must enroll to get a free MataCard at this web  site prior to submitting a request https://www.csun.edu/matacard	$10	N/A	N/A
Reprogram existing access card for (including tap cards, Matacard, Omni magstripe) LS04-202526 Example:  adding new access to an existing card *Service Fee - Must be included in the encumbrance for each Chargeback requisition requesting Omni service.  The Service fee covers one or multiple changes per Chargeback Requisition LS04-202526	$10 ea	$10 ea *Plus $75 Total of $85	N/A
Legacy Omni Lock – Change access for existing codes LS06-202526 *Service Fee - Must be included in the encumbrance for each Chargeback requisition requesting Omni service.  The Service fee covers one or multiple changes per Chargeback Requisition LS07-202526	N/A	$5      *Plus $75 Total of  $80	N/A
Omni code/Sargent card – Remove access LS05-202526 Note: If the request is for both adding and deleting Omni codes; all information can be listed in the chargeback requisition. There will be no charge for the deleted codes.If the request is for deleting codes only, please contact Work Control and a regular maintenance work order will be created	No Charge	No Charge	No Charge
Lock Schedule Changes LS12-202526	$35 ea	$35 ea	N/A
Re-key door lock LS09-202526	$90 ea	$90 ea	$90 ea
Create a key impression to fit a new key to the lock (Example: Lost cabinet or desk key) LS10-202526	$75 ea	$75 ea	$75 ea
Install new Sargent lock - includes: Hardware Labor Perpetual software license fee LS11-202526	$2,300 ea	N/A	N/A
Door Hardware	Submit a request for an estimate/PeopleSoft
Failed Omni Lock	Will be replaced with a New Sargent lock funded by the department, OR a Regular mechanical core/key lock funded by PPM, key costs as per above.
PERSONA Campus Online (PCO) - Initial Partition Setup IT01-202425 Includes configuring a partition of a customer, assigning delegate lock administrators, creating logins for up to 10 customer administrators and 1 hour of training via Teams or Zoom for customer lock administrators.	$350 ea
PERSONA Campus Online (PCO) - Add a Partition Administrator IT02-202425 Includes creating a login for a new customer lock administrator.	$25 per request (1 to 10 additions)
PERSONA Campus Online (PCO) - Delete/disable a Partition Administrator Includes deleting a login for a former customer lock administrator  IT03-202425 Note: for this request, as there is no charge, if you are requesting a delete only without also requesting a concurrent addition, a chargeback is not required.	No charge
PERSONA Campus Online (PCO) - Annual Partition Maintenance IT04-202425 Includes annual oversight, labor, and customers’ portion of server maintenance activities (e.g., security patching), and occasional telephone technical support to customer lock administrators.	$60 per fiscal year
PERSONA Campus Online (PCO) - Additional Training and Consulting	By estimate request only at PPM’s hourly rates. Submit an estimate request through PeopleSoft.
Blank Access Cards (not printed, not programmed) LS13-202425 Furnish blank (unprovisioned) access cards to the customer. Customers’ use of a MataCard on their doors is always free – for MataCard information, see www.csun.edu/matacard or contact Enrollment Services.

*** REQUEST FOR CARDS, CODES AND KEYS (EXCLUDING CABINET, DESK & AV), REQUIRE THE “CAMPUS LOCK SHOP” PAGE IN PEOPLESOFT TO BE COMPLETED, SIGNED AND ATTACHED TO THE CHARGEBACK REQUISITION. ***

 

Maintenance

Batteries, Unlock Request, Door/Lock Issues Construction Core, ADA Door Maintenance

Contact PPM Work Control with questions, Ext. 2222

PPM Service Guideline - Door Hardware (Excluding Keys and Access Controls)

Hardware changes or additions such and door closers, panic hardware, lock hardware function changes, electric door releases, furniture locks, padlocks, access control mechanisms such as Sargent locks and lock core changes are completed by the PPM Lock Shop.

To order service or an estimate, a request from a department must be completed online through the PeopleSoft Solar Financials Chargeback module.  See the example below for assistance with filling out the form.  (Door Hardware Chargeback Instructions)

For service, an Encumbered Requisition will be routed to the Lock Shop who will then contact the department for scheduling and completion of the work.

For estimate a Request for Estimate will be routed to the Lock Shop who will complete the estimate and return it to PPM Work Control for return to the department.  Note that Lock Shop personnel are not authorized to give verbal or informal estimates or advice over the phone or via Email.  Once the PeopleSoft ticket (the Request for Estimate) is approved by the department, PPM Work Control will route the ticket to the Lock Shop. The Lock Shop will then contact the department for scheduling and completion of the work.

For legacy Omni Locks that fail, departments have the option to replace the lock with a Sargent lock at department expense* or traditional lock with metal keys free of charge.

*Please see pricing menu

*IMPORTANT NOTICE* PINs, Magstripes and Inactive Card Holders

UPDATED 8/30/2024

You may have received our previous email regarding the discontinuation of PIN codes and magstripes. We would like to inform you that the project is still moving forward; however, the retirement of PIN codes and magstripes will be phased out by department.

You may continue using your PIN codes and magstripes beyond the previously mentioned date of September 5. PPM will collaborate with departments to clean up data and issue replacement prox/tap cards, which will replace the existing PIN codes and magstripe cards.

You will be notified by your department coordinator or directly by PPM to review existing access credentials, ensure all members of your department have a working card, issue new cards (when necessary), answer questions, and ultimately coordinate an implementation date to retire PINS and swipe cards.

Thank you in advance for your patience and cooperation with this project.

UPDATED 8/20/2024

California State University, Northridge will no longer support the use of PIN codes or magnetic stripe cards on modern door locks that also support radio proximity cards or MataCards.

On 9/5/2024 or shortly thereafter, PIN (Code) and/or magstripe card will expire and will no longer be available for use on Sargent locks.

Note: Legacy OmniLocks will continue to work with magstripe, as well as OmniLocks OM250 model locks that only accept PINs, PIN codes will continue to work on those legacy locks. Refer to this page on how to differentiate locks.

Individuals who possess a proximity (radio frequency tap) card, those proximity cards will continue to operate Sargent locks.

Campus departments are responsible for ensuring that individuals who currently use these legacy access methods have modern access control credentials such as Proximity Cards or MataCards.

Individuals who do not have a proximity card and are using only a magstripe card or a PIN on a Sargent lock, please contact your department office to have your department’s authorized requestor obtain a proximity card to replace your magstripe or PIN card.  As an alternative, you may sign up for the CSUN MataCard for contactless access using your mobile device. Please visit https://www.csun.edu/matacard for more information.

 

Action required by September 5, 2024, if using PIN or magnetic stripe on a Sargent lock

If your team is using a PIN code or magnetic stripe card on the Sargent brand locks, they will need to use a proximity tap card or MataCard on all Sargent locks before September 5.

If your team is using a PIN code or magnetic stripe card on a legacy OmniLock, after September 5 they will continue to use the PIN or magstripe card on these legacy locks only.

If a team member is using a PIN code or magnetic stripe card on the Sargent brand locks today, and does not have a proximity tap card or MataCard, they will need to obtain a proximity tap card or MataCard.

To obtain a MataCard, the team member can learn more at the Enrollment Services website www.csun.edu/matacard. The first step in activating a MataCard is having a photo in their database. If you still have questions after reviewing the information on the MataCard page, you may reach out to matacard@csun.edu for assistance. After obtaining the MataCard, the department office can submit a request through the usual chargeback process to add door access onto the new MataCard.

If your team member prefers a physical proximity tap card from PPM, your department can submit a chargeback to PPM following our normal procedure for a proximity card to be created.

Access credentials will be expire if not  used to gain access within 365 days (12 months).  

Mechanical – Heating & Cooling Services

Our services include the following:

• Maintains the heating and air conditioning of campus buildings.
• Installs, maintains and repairs heating, ventilation, refrigeration and air conditioning equipment.
• Implements the University’s energy conservation activities.
• University heating and cooling is accomplished through the central plant, which includes 2.3 million gallons of thermal storage and operates 24 hours a day.

Painting Services

Our services include the following:

• Painting interior and exterior of campus buildings and rooms
• Painting of campus carts
• Striping and painting of curbs and parking lots
• Striping of campus athletic fields
• Drywall installation and repair
• Installation and repair of carpet, ceramic tile and vinyl tile
• Finish/refinish natural wood

Plumbing Services

Our services include the following:

• Installs, maintains and repairs the campus' domestic water lines, sewage systems, natural gas lines, and storm drain systems.
• Supports major and minor capital improvement projects and office/lab renovations.