Reporting, Complaint, and Resolution Processes
When the Office of Equity and Compliance (OEC) receives a report, either directly from an impacted party or from a responsible employee, our Program Case Manager and Intake Specialist Team will reach out to the impacted party to schedule an initial intake interview.
- Conduct an initial intake interview with impacted party.
- Discuss rights, options, and formal complaint process.
- OEC determines whether a formal complaint will be accepted for investigation.
- Conduct an initial intake interview with respondent.
- Investigator assigned and investigation conducted.
- Investigator will meet with complainant, respondent, any witnesses, and collect any evidence.
- Preliminary Investigation Report written and sent to the parties to review and assess sufficiency.
- Final Investigation Report sent to parties involved.
- Depending on the conduct at issue, a hearing may take place to determine whether there was a violation of the Interim CSU Nondiscrimination Policy.
- If no hearing is required, parties are notified of the results of the investigation from OEC.
Further detailed information can be found in the flowcharts linked below. If you have remaining questions, please reach out to our office via email: equityandcompliance@csun.edu or phone: 818-677-2077.
CSUN does not discriminate on the basis of gender or sex (including sex stereotyping or sex characteristics), which includes gender identity (including nonbinary or transgender identities), gender expression, or sexual orientation, in its education programs or activities. Nor does CSUN discriminate on the basis of any other protected status, including age, disability (physical and mental), genetic information, marital status, medical condition, nationality, pregnancy or related conditions, race or ethnicity (including color, caste, or ancestry), religion or religious creed, and veteran or military status. All students and employees have the right to participate fully in CSUN programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation (Interim CSU Nondiscrimination Policy).
Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of gender or sexual orientation in employment, as well as in all education programs and activities operated by the University (both on and off campus), including admissions. The protection against discrimination on the basis of gender or sexual orientation includes sexual harassment, sexual misconduct, and dating and domestic violence, and stalking.
Titles VI and VII of the Civil Rights Act of 1964 and the California Equity in Higher Education Act, as well as certain other federal and state laws, prohibit discrimination or harassment on the basis of previously listed protected statuses in all education programs and activities operated by the university (both on and off campus).
If you feel your educational or employment rights have been adversely impacted due to potential discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation, you have a right to contact the Office of Equity and Compliance (OEC) to file a complaint. Any person may report a potential violation of the Interim Nondiscrimination Policy to the OEC (whether or not the person is alleged to have experienced the potential violation directly.)
Reports may be made in-person, by mail, by telephone, or by electronic mail, using the contact information for their campus Title IX Coordinator/Discrimination, Harassment, and Retaliation (DHR) Administrator, or by any other means, including online reporting form, that results in the Title IX Coordinator/DHR Administrator receiving the person’s verbal or written report. Such a report may be made at any time (including during non-business hours) by using the telephone number or electronic mail address, or by mail to the office address, listed for the Title IX Coordinator/DHR Administrator.
For additional information, please see the:
- Interim CSU Nondiscrimination Policy
- Procedures for alleged conduct that meets the definition of Sexual Harassment as defined by Title IX, occurred in the United States, and occurred in an education program or activity at the university
- Procedures for Student Respondents
- Procedures for Employees (including student employees) or Third-Party Respondents
- Flowcharts of the various complaint and resolution processes
The following person has been designated to handle inquiries regarding the application of the Interim CSU Nondiscrimination Policy and Title IX complaints for CSUN:
La Shonda Coleman
Assistant Vice President, Office of Equity and Compliance
Title IX Coordinator/DHR Administrator
Campus Store Complex, Room 220
Phone: 818-677-2077
Email: equityandcompliance@csun.edu
Questions may also be addressed to:
U.S. Department of Education
Office for Civil Rights
Lyndon Baines Johnson Department of Education Bldg.
400 Maryland Avenue, SW
Washington, DC 20202-1100
Telephone: 800-421-3481
FAX: 202-453-6012; TDD: 800-877-8339
Email: OCR@ed.gov
The OCR office for California is located at:
Seattle Office
Office for Civil Rights
U.S. Department of Education
915 Second Avenue Room 3310
Seattle, WA 98174-1099
Telephone: 206-607-1600
FAX: 206-607-1601; TDD: 800-877-8339
Email: OCR.Seattle@ed.gov
- Age
- Disability (physical and mental)
- Gender
- Gender Identity (including Nonbinary and Transgender identities)
- Gender Expression
- Genetic Information
- Marital Status
- Medical Condition
- Nationality
- Pregnancy or Related Conditions
- Race or Ethnicity (including color, caste, or ancestry)
- Religion or Religious Creed
- Sex (including sex stereotyping or sex characteristics)
- Sexual Orientation
- Veteran or Military Status
