How do I get started using Panopto?
You can begin with the Getting Started Guide, or review the following video tutorials:
What is the difference between Panopto and Panopto Capture Beta?
Panopto offers a recording application that can be downloaded to a computer running Windows or Mac OS. Panopto Capture Beta offers similar functionality, but runs entirely in your web browser and does not require a download. Video recorded with Panopto or Panopto Capture Beta can be stored, edited, and shared using the same methods.
Panopto Capture Beta is compatible with the following web browsers:
NOTE: At this time Panopto Capture Beta is not compatible with Apple Safari.
What are the system requirements to use the Panopto software?
Which web browsers are compatible with Panopto?
Panopto supports the latest versions of:
For more information on web browser compatibility, visit Panopto's Viewing Requirements Overview page.
NOTE: At this time Panopto Capture Beta is not compatible with Apple Safari.
Does Panopto have a storage limit? Are recordings deleted after a certain amount of time?
No and no. Panopto has unlimited storage, and videos are never deleted.
Can I edit videos in Panopto?
Yes, Panopto features a non-destructive editor, and while editing is not difficult, we suggest reviewing Panopto’s Getting Started: Edit a video tutorial. You may also contact the Faculty Technology Center at ftc@csun.edu for more information on how to edit videos in Panopto.
How do I share files in/from Panopto in general?
When you “hover” your pointer over a recording, you will see a Share button. Click this, and more options will appear. You can share with specific people, anyone at CSUN with the link, anyone at CSUN, or to anyone with the link. For general use, we recommend sharing with anyone at CSUN with the link. For sharing with someone outside of CSUN (collaborators, faculty at other institutions, etc.) use the “Anyone with the link” option.
Does Panopto have a mobile app?
Mobile apps are available for both iOS and Android devices. You can also record and upload videos from your device's camera app.
Why isn’t Panopto Video in my course navigation menu in Canvas?
If you don’t see Panopto Video in your course navigation menu in Canvas, you will need to add it manually by scrolling down to Settings, selecting the Navigation tab, then dragging and dropping it into the course navigation menu. Be sure to scroll down and select Save for the change to take effect.
How do I get my video files into Canvas?
If you begin recording directly in Canvas, the recording will end up in that course.
If you record in Panopto, immediately after finishing the recording, it asks you which folder to place the recording in (default: My Folder). Select your course from the menu and you’re all set.
If you upload media to Panopto, you can choose which folder you’d like to upload to.
Where can I add video in Canvas?
You can add video anywhere the Rich Text Editor is available in Canvas (on a page, in a discussion prompt, etc.). There is a drop-down for Panopto that allows you to insert a video directly.
You can add video to a Module by selecting the + button in the Module, choosing External Tool, then selecting Panopto Video from the menu.
How do I get Zoom recordings into Panopto?
I record everything in Zoom. Do my Zoom recordings go to Panopto?
If you have Zoom Cloud recording enabled (under “Recordings” in Zoom settings), your recordings will be captioned by Zoom and imported wholly into Panopto.
Why do I have very short (30s, 1m, etc.) recordings all over the place?
If you have your Zoom meetings set to “join before host,” and to automatically record to the cloud, anytime someone joins, even for 30s, a recording will be produced. To avoid these, just uncheck the “join before host” box in Zoom.
What accessibility features does Panopto offer?
Panopto offers the following accessibility features:
Screen Reader Support
Panopto is regularly tested using JAWS, NVDA, and VoiceOver for Mac.
Keyboard Access
All of the features and functions in the web browser interface can be accessed using the tab key on your keyboard.
Viewer Captions
Captions are displayed for each video in the Captions tab and overlaid on the video or docked underneath. Captions for embedded video are overlaid at the bottom of the viewer.
Shortcut Keys
Viewers can control the player using the following shortcut keys:
- Spacebar - Play/Pause Video
- Left/Right arrow keys - skip 5 seconds back or forward
- Up/Down arrow keys - adjust volume up or down
- The M key - mutes and unmutes the recording
Captioning in Panopto
Are videos automatically captioned in Panopto? Are the captions good enough for students who need accommodations?
All videos are automatically captioned in Panopto. However, because they are computer-generated and not 99% accurate, they are not acceptable for students that need accommodations. If you have a student with an approved accommodation request please contact the National Center on Deafness (NCOD) on campus for support at ncod@csun.edu.
Can I correct captions in Panopto?
Yes. Only creators/owners can edit captions in Panopto. If you “hover” your pointer over a video and select Edit, then select Captions in the menu on the left of the screen, you can directly edit the captions while you watch the video.
Where can I get support?
Faculty can get support for Panopto through the Faculty Technology Center (FTC) by sending an email to ftc@csun.edu or through the Faculty Virtual Walk-in Center. Panopto provides resources on their support page, and you can register to attend webinars on the Panopto Training page.
Free Panopto Training Webinars
Panopto invites beginners and new users to learn how to create, edit, and share videos in Panopto. These webinars are open to everyone at CSUN. Get up to speed in less than an hour! If you want to watch the webinar but can’t attend at the scheduled time, Panopto will send a link to the recorded version to everyone who registers.
Basic Training Webinars
Check back for future Basic Training Webinar Dates
Advanced Training Webinars
Wednesday, January 27th at 8:00 AM PST
Join Advanced Training Webinar
Trainer Office Hours
Every Friday at 10:00 AM PST
Join Trainer Office Hours
