• new student orientation

    Welcome To CSUN

Transfer Students

In keeping with the goal of New Student Orientation, we have designed this program to meet the needs of incoming transfer students through the following:

  • Providing the opportunity for students to gain knowledge and information about campus resources and services.
  • Informing students on how to achieve academic success.
  • Encouraging interaction among current and new students to ensure a smooth transition.
  • Connection and networking with college administration, faculty and staff.
  • Informing students of involvement opportunities in a range of areas and topics.  

Orientation Dates

NSO dates for students entering CSUN Spring 2020

Wednesday, January 15, 2020

Orientation Schedule / Agenda

Transfer Orientation - Example Schedule (morning program)




8:00 AM

Check-In (light breakfast provided)

USU Plaza Del Sol

8:15 AM

Campus Tours


9:15 AM

Campus Resources & Services Fair

USU Northridge Center Complex

10:15 AM

University Welcome

Plaza Del Sol Performance Hall

10:35 AM

Information Technology


10:50 AM

Student Life Video Presentation


11:10 AM

TAKE Presentation


11:30 AM

Steps to Academic Success


12:30 PM


Sierra Center Marketplace


Transfer Orientation - Example Schedule (evening program)




4:00 PM 


USU Plaza Del Sol

4:15 PM  

Campus Resources & Services Fair

USU Northridge Center Complex

4:45 PM

University Welcome

 Plaza Del Sol Performance Hall

5:00 PM

Information Technology


5:15 PM

Student Life Video Presentations


5:35 PM

TAKE Presentation


5:50 PM

Steps to Academic Success


6:50 PM

Dinner & Campus Tours

Sierra Center Marketplace

Components & Learning Outcomes

Below are a listing of program components with their associated Student Learning Outcomes (SLOs) for Transfer Students.

COMPONENTS: Group Meetings & Tours

NSO Leaders will assist new students throughout the day in learning about the academic, cultural, and social contexts on campus through group meetings, tours and workshops. 

During group meetings and tours, new students will be provided campus facts, led to key locations, and informed of services/classes offered in various buildings.  There will also be opportunities for students and group members to share informal information about college life and discuss any concerns that students may have. Orientation leaders will be prepared to answer any questions that students may have or provide guidance as to where a student can be better assisted. This group will allow students to develop an initial network of support at CSUN through interaction on the day of Orientation, during Welcome All Matadors Week and the Presidents Celebration, and will follow-up with contacts on emails and informal gatherings from orientation leaders/mentors.

As a result of these components, new students will:

  • Establish at least one interpersonal connection with a peer of sufficient depth.
  • Identify at least one peer who could serve as a resource and support that would continue after New Student Orientation.
  • Express familiarity with the physical layout of the campus.
  • Identify the location of campus buildings, parking structures and lots, and more specifically where their classes will be held.
  • Identify location of business resources on campus and other major resource areas such as the Klotz Student Health Center (SHC), the Oviatt Library, the University Student Union (USU), and the Student Services Building.
  • Identify their new orientation leaders as support systems within the university.

COMPONENT: University Welcome

The University Welcome will be provided by campus leadership (President, Vice Presidents, etc.) and aim to convey the purpose of higher education and the mission of CSUN.  Opening remarks will be scripted in to insure continuity of message. 

As a result of this component, new students will:

  • Express familiarity with the purpose of higher education and begin to identify how it relates to their educational goals.

COMPONENT: Information Technology

This component will be presented by staff from Information Technology and provides information on a variety of topics surrounding the navigation of the CSUN Mobile App, MS Office for Students, MyCSUNSoftware, Portfolium, and MyCSUNBox, among others.  

As a result of this component, new students will:

  • Gain awareness of how to navigate the student portal.
  • Express greater understanding and familiarity of tools available on the CSUN website.
  • New Students will become aware of various online and in-person technological resources.

COMPONENT(S): Campus Resources & Services / Student Life Presentations

Occurring in two parts, these components introduce new students to key service areas of the campus promoting resources designed to support academic, social, and cultural needs to enable success.   Location, hours of operation, and accessibility are also covered. 

  • PART 1 (TABLING FAIR) – Campus Departments/Service areas directly interface with new students providing promotional materials and answering general questions. 
  • PART 2 (VIDEOS & PERFORMANCE) – Using a variety of short videos, students will be provided information and examples of what student life looks like on campus.  Departments highlighted include Housing & Conference Services, Student Involvement & Development, Associated Students, the University Student Union, and the International & Exchange Student Center.  Also, a live stage performance of CSUN student peer educators will touch upon topical issues students may face including: mental and physical health, relationships, prejudice, and transition. Performances are delivered as monologues and a discussion on campus support is followed.  

Through this component new students will:

  • Express familiarity with key campus services and resources that are available to them.
  • Deepen one's understanding of issues faced as developing adults in a college environment.
  • Identify various resources on and off campus that can assist in overcoming academic, cultural, and social issues/problems prevalent in a college student's life.

COMPONENT(S): Steps to  Academic Success (Presentation) 

Component: Steps to Academic Success

Presenting this component, staff from college/university advising resource center/EOP Satellites members aim to reinforce messaging on academic advisement.  If available (or relevant) unique and college-specific information will be incorporated including major/program/option of interests, as well as college-based “points of pride” as well as college greetings from key college administrators (Dean/Associate Dean/Dept. Chairs). Key components will include a refresher introduction to the college structure and build awareness around tools and resources that will allow students to take control over one’s own education. This presentation will end with a video on the university’s student success campaign “Matadors Rising”.

Learning Outcomes
Through this component, new students will:

  • Be able to identify the College in which their major exists.
  • Become familiar of/with requirements/components in obtaining a degree.
  • Become familiar/aware of student tools in obtaining their degree
  • Develop a familiarity with basic academic policies
  • Develop a familiarity with the utility advisement and support services within the colleges (or within the University for Exploratory Majors).
  • Develop a familiarity with the utility of online services such as the University Catalog and “How To” guides.
  • Become familiar/aware of the University’s Matadors Rising campaign.

Orientation Essentials


PARKINGCSUN Map Image (Small)

For on-campus orientation programs:
If you will be driving to campus, we have made arrangements for you to park in the G3 Lot or G3 Parking Structure which is located off Zelzah Ave. & Prairie St. Please click here to print out a free 1-day parking permit. 

If you don't have access to a printer you can obtain a one-day permit from an attendant at the parking kiosk adjacent to the G3 lot/structure. Be sure to arrive early and inform them that you are attending your New Student Orientation. 

Orientation leaders (in red CSUN Polo shirts) will be available in the parking area that morning for assistance should it be needed.

USU Map Image

Your NSO day will start at the University Student Union (USU) Plaza Del Sol. 

Light refreshments (Water, Juice, & Fresh Pastries/snacks etc.) will be available. Check-in tables and NSO leaders will be present to direct you further.  Please have a photo ID to help along the check-in process. 


Please refer to "Orientation Schedule" drop down screen found on NSO Transfer webpage.



This non-refundable $35.00 dollar fee is placed on your student account once registering for the event (for both the on-campus and online options). You will see the charge on your account Students with Financial Aid Packages: This is a separate fee from tuition and cannot be paid with money awarded by Financial Aid initially.

Why can't find the charge on my student financial page?  Keep an eye on your student financial account just to be safe, and you can check with University Cash Services If you have any questions at (818) 677-8000 or university_cash_services@csun.edu

NOTE: Failure to pay university fees can result in a hold blocking all University services. This fee is listed under "Non-Refundable Fees & Charges" drop-down option on the CSUN Student Finance webpage.


CSUN Dining Logo 

For on-campus morning programs: Light breakfast refreshments (Water, Juice, & Fresh Pastries, etc.) will be available as well as a full lunch.
For on-campus afternoon/evening programs: A full dinner will be provided.
For online orientation program: A food voucher can be claimed at the Office of Student Involvement & Development (OSID), located in the USU across from the Freudian Sip. The voucher can be used one time at the Sierra Center Marketplace throughout the first semester, and include meal and drink.

Although meal options will meet most dietary needs (ex: Vegetarian, Vegan, etc.), we'd like as much notice as possible if attending the on-campus program.  When you check in, please be sure to let your NSO leaders know of your dietary preferences. All planned meals will be catered by CSUN Dining.

NOTE: Water Bottles – Help us reduce waste of single-use plastic bottles.
For on-campus orientation programs: You will be provided with a reusable water bottle during lunch; however feel free to bring your own bottle should you wish to stay hydrated prior to the lunchtime meal. There are water refill stations located throughout campus.

For online orientation program: You will be provided a free water bottle when picking up your food voucher from the OSID.  

For more information about CSUN’s sustainability efforts, visit www.csun.edu/sustainability and visit their table at the Resource Fair.

(For On-Campus Orientation Programs)


Most materials will be provided for you, including a CSUN Drawstring Backpack, New Student Handbook, and other items that will encourage your success. You may consider bringing the following items:  

  • Schedule of Classes: It may be helpful for you to bring your schedule of classes with you as you’ll have an opportunity to identify buildings with your Orientation leader.  

  • User ID: There will be time for you to register for the Student Recreation Center (SRC) after the Orientation, which will require you to have your User ID.

  • Photo ID: This will be for check-in purposes. It doesn't have to be a CSUN ID card. 

Also, the locations visited/used during NSO will be ADA accessible.  Feel free to contact us if you have questions on personal items that you may consider bringing: medical devices, wheelchairs, medications, etc.) 

How to Access your Event Pass (Please have your pass ready for orientation)

Your Event Pass is a unique code that allows you to quickly check-in to events happening on campus. A seamless process and easy-to-use interface will make checking in for events a part of your new routine.

Start by signing into your MataSync account here using your CSUN User ID and Password. If this is your first time signing into the site, please follow the prompts to activate your account. After you have successfully logged in, click on your profile picture in the top right of the screen (it may display your first initial if you do not have a profile picture). Once the drop-down menu appears, the Event Pass option will be the first option at the top of the list.  Click this and it will display your unique code.

If you’re viewing the Event Pass from your mobile browser, you should see the option to add the pass to your Apple Wallet or Android Pay. These options make it easier to access your Event Pass at a later date. You can also choose to take a screenshot of your pass or print it. All of these options will still scan as expected. Once you’ve decided on how to store your Event Pass, get out there and attend an event!


The NSO program is for students only; however, should anyone be accompanying you, we'll have additional orientation leaders who can direct them to the nearest operating facilities as well as provide quick facts on how to navigate the campus with a self-guided tour.


To address general questions and concerns (not related to orientation) you can refer to the University's First-Time Transfer Advising List. Be sure to see an academic adviser to help you with class selection.  Selection of classes will not occur during your Orientation date.


Extended Programs beyond NSO

There are various entities on campus that provide additional programming for interested students which typically occur after NSO. We will continually update this website with information should other programs be offered.  

Online Orientation

We are excited to offer new incoming students an online orientation experience. 

Our online transfer orientation provides the ability to learn about CSUN resources, policies, procedures, and campus layout from the comfortability of your own space, in your own time. The online orientation also gives you the ability to access the orientation sections you've already completed. It's a great way to have all of the information you may need accessible to you throughout your CSUN career. 

You can register for the online orientation experience through our registration website, available here - online orientation registration.  


If you have any further questions, please contact the New Student Orientation staff at (818) 677-4100 or via email at orientation@csun.edu. You may also review the FAQs page for any questions you may have.

Disclaimer: The New Student Orientation website contains information authorized and available at the time of publication. Its content, including dates and fee amounts, is subject to change without prior notice or obligation.