Device Loaner Program

Spring 2024 devices are due back on Friday, May 17, 2024

The Device Loaner Program is available to currently enrolled CSUN students. 

The program provides technology to students who are without a device such as a computer or webcam so that they may continue their education uninterrupted. These devices will be checked out at no cost to current students.  

Check Outs

Summer 2024 check outs are not available at this time. Check back here in mid-May for an update on Summer 2024 check outs.

Devices may be requested through the CSUN Portal. Students will receive a confirmation email once a device request is approved with a link to create a pickup appointment at the CSUN University Library.

Returns

Devices checked out and/or renewed during the Spring 2024 semester are due on Friday, May 17, 2024. Return the device(s) to the Library Technology Services desk located on the Main Floor of the University Library during service desk operating hours.

If you are enrolled in the Summer 2024 term and checked out a device during Spring 2024 semester, your device will be automatically renewed for the Summer term.

How Can I Request/Pick Up a Device?

Currently enrolled students can begin the request process by completing the Device Loaner Request Form.

1. Login to the CSUN Portal.
2. On the Student Services dropdown menu, select Student Forms.
3. Select the Device Loaner Request link and submit a request for each device you would like to check out.
4. You will receive a confirmation email once your request is approved with a link to create a pickup appointment.
5. Create a pickup appointment through QLess (only one appointment is needed to pick up multiple devices).
6. During your appointment time, pick up your device(s) at the Library Technology Services desk located on the Main Floor of the University Library.

What Devices Can I Borrow?

If any of the devices below are no longer an available option to request through the CSUN Portal, this means there are no more devices of that type available to request at this time.

Enrolled students can check out one of each of the devices below and may only have one Windows Laptop or iPad checked out at a time.

Please Note: You may only check out either a Windows Laptop OR iPad. If you requested both, only the first request will be approved and the second request will remain in a pending status.

FAQ:

• Where Can I Return the Device(s)?
Students can return their device at the Library Technology Services desk located on the Main Floor of the University Library during service desk operating hours.

• If I have a Windows Laptop checked out, can I also check out an iPad?
No, you may only have one Windows Laptop or iPad checked out at a time.

• If I have a Device Loaner Program iPad checked out, can I also check out a Windows Laptop?
No, you may only have one Windows Laptop or iPad checked out at a time.

• I have a Windows Laptop checked out but want an iPad instead, how can I do this swap?
If iPads are available, request an iPad and it will go into a pending status. Then visit the Library Technology Services desk to return your old laptop (ensure all components are present) and get your new iPad request approved.

• I have a Device Loaner Program iPad checked out but want a Windows Laptop instead, how can I do this swap?
If Windows Laptops are available, request a laptop and it will go into a pending status. Then visit the Library Technology Services desk to return your old iPad (ensure all components are present) and get your new laptop request approved.

• If I have a CSUCCESS iPad can I check out a Device Loaner iPad?
No, CSUCCESS users who have an iPad cannot request a Device Loaner iPad.

• If I have a CSUCCESS iPad can I check out a Device Loaner Windows 10 Laptop?
Yes, CSUCCESS users who have an iPad can request a Device Loaner Windows 10 Laptop. However, they will only receive it upon approval. Please visit the Library Technology Services desk to get your laptop request approved.

• What Can I Do If I Don't Have Access to the Internet?
If you do not have internet connectivity, request an internet hotspot by completing the Device Loaner Request Form noted above, or visit: resources for internet connectivity for users who do not have it.

If you have any questions, please contact the IT Help Center.