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Box is CSUN's secure cloud-based storage and collaboration solution that gives students, faculty and staff the ability to access content at any time, from any device. All users are automatically provided with an individual account and university divisions, colleges, departments, and other groups such as committees can request a group account by contacting the IT Help Center.

Why should I use Box?

Man using a tablet. Two people having a meeting. Two people collaborating.
Woman using a laptop.Man using a desktop computer.

How do I get started with Box?

To Start

Sign in to with your CSUN user ID and password. Once you are logged in to your account, add collaborators and begin collaborating using a user's If you don't know the user ID, search for the user within Box or request it from the user.

Individual Accounts 

If you are a CSUN student, faculty or staff, you are automatically issued an individual Box account. Use your individual account to store and share files that belong to you. 

Group Accounts

Divisions, colleges, departments, and other groups such as committees can obtain a group account by contacting the IT Help Center. Use group accounts to store and share files that belong to the group. If you have been granted access to a group account, it will appear as a folder with the group's name when you log in to

Best Practices for Group Accounts 

  • Owning a group account and adding group members – Each group account should have at least two co-owners; they are responsible for adding group members and owners for any subfolders.
  • Naming your group account and creating subfolders – The IT Help Center will use your division, college, department, or committee's name for your group account's name. For divisions and colleges, your folder structure should mirror your organizational structure. For committees, use your committee's name. 
  • Sharing folders – When sharing a folder, share the highest-level folder accessed by that user; this will help reduce the number of folders in a user's account. 

What type of data can I store in Box?

To learn how the CSU classifies confidential data, visit CSUN's Protected Data page.

Data Types OkNot Ok

Data classified as Level 1 Confidential (e.g. Social Security numbers and credit card numbers)


Data classified as Level 2 Internal (e.g. Birth dates, student information, employee information). Files storing Level 2 data should be encrypted. View a guide for encryption and password protection for documents. 


Data classified as Level 3 General (e.g. Any file that does not contain confidential such as project documents, committee agendas and minutes, PowerPoint presentations, event flyers, etc.)


How can I get the most out of using Box?

View the Box Add-Ons and Apps document to learn about add-ons for your desktop, laptop and apps for your mobile devices; these will will help you get the most out of your Box account. 

Highlighted feature

Access your most important files or folders right away. Log in to your account and select the star icon to the right of the file or folder to for easy access from your main Box page.

File or folder access

Where can I get training for Box?

Box Help and offer an extensive library of resources for all users. We have compiled some of the most popular resources on the right-hand side under Top Quick Guides to Get Started and Top Short Videos

Where can I get help?

Box Help offers an extensive library of resources for all users. You can also contact the IT Help Center.