Case Study: Creating Accessible Cultural Experiences

Date & Time

Thursday, March 16, 2023 - 1:20 PM PST  

Location

Platinum 6 (LIVESTREAM)  

Description

Museums, art galleries, and cultural spaces increasingly rely on digital technologies to engage visitors with their collections. It is vital that such experiences are accessible to people with disabilities. This presentation describes how accessibility was integrated into the design and development of a free mobile app featuring digital guides to cultural institutions around the world. TPGi partnered with Bloomberg Connects to improve accessibility features of the app, which now provides the means for people with disabilities to engage with cultural institutions and experience their content in an accessible and inclusive way. The presentation will cover the way key accessibility barriers were identified and addressed, reflect on how the results of usability testing with people with disabilities helped verify the quality of the app’s user experience, and consider future developments.  

Audience

• Information & Communications Technology
• Entertainment & Recreation
• Research & Development

Audience Level

Intermediate  

Session Summary (Abstract)

This case study discusses a partnership with Bloomberg Philanthropies to improve the accessibility of a mobile app featuring guides to cultural institutions around the world, thereby enhancing the app’s user experience for people with disabilities.  

Primary Topic

Digital Accessibility  

Secondary Topics

• Design
• Development
• Evaluation & Remediation
• Mobile Technology

 

Session Type

General Track  

Presenters

• David Sloan
  TPGi
• David Swallow
  TPGi
• Juanami Spencer
  Bloomberg
• Fiona Schultz
  Bloomberg

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