• 39th Annual CSUN Assistive Technology Conference - March 18 - 22,2024 at the Anaheim Marriott

    The Premier AT Conference

38th Annual CSUN Assistive Technology Conference Has Concluded

Case Study: Creating Accessible Cultural Experiences

Date & Time
Thursday, March 16, 2023 - 1:20 PM PST  
Platinum 6 (LIVESTREAM)  
Museums, art galleries, and cultural spaces increasingly rely on digital technologies to engage visitors with their collections. It is vital that such experiences are accessible to people with disabilities. This presentation describes how accessibility was integrated into the design and development of a free mobile app featuring digital guides to cultural institutions around the world. TPGi partnered with Bloomberg Connects to improve accessibility features of the app, which now provides the means for people with disabilities to engage with cultural institutions and experience their content in an accessible and inclusive way. The presentation will cover the way key accessibility barriers were identified and addressed, reflect on how the results of usability testing with people with disabilities helped verify the quality of the app’s user experience, and consider future developments.

This Presentation Link is provided by the Presenter(s) and not hosted by the Center on Disabilities at CSUN. The Center on Disabilities has confirmed, as of April 14 2023, content linked is relevant to the presentation, but has not been reviewed for accessibility nor will the Center on Disabilities attempt to remediate any accessibility issues in the linked content. Please contact the Presenter(s) with any accessibility concerns.

  • Information & Communications Technology
  • Entertainment & Recreation
  • Research & Development
Audience Level
Session Summary (Abstract)
This case study discusses a partnership with Bloomberg Philanthropies to improve the accessibility of a mobile app featuring guides to cultural institutions around the world, thereby enhancing the app’s user experience for people with disabilities.  
Primary Topic
Digital Accessibility  
Secondary Topics
  • Design
  • Development
  • Evaluation & Remediation
  • Mobile Technology
Session Type
General Track  


  • David Sloan
  • David Swallow
  • Juanami Spencer
  • Fiona Schultz

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