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38th Annual CSUN Assistive Technology Conference Has Concluded

Building a Comprehensive Digital Accessibility Program

Date & Time
Friday, March 17, 2023 - 2:20 PM PST  
Grand AB  
Building a comprehensive digital accessibility program means juggling a lot of priorities including employee hiring and training, remediation planning, procurement management, and policy development. Knowing where to start, especially in a decentralized organization, can be daunting. In this presentation we will share our story: the first year of our Digital Accessibility Office at Carnegie Mellon University. See our roadmap and learn from the outcomes of our efforts in awareness and outreach, training and professional development, and process and policy improvement. Get strategies for prioritization, risk management, engaging senior leadership, and developing advocates across the organization. The presentation focus will be on higher education institutions, but the information will be applicable to anyone starting a digital accessibility program.  
  • Higher Education
  • Information & Communications Technology
  • K-12 Education
  • Employment & Human Resources
  • Administration & Business Support
Audience Level
Session Summary (Abstract)
Building a digital accessibility program means juggling priorities including training, remediation planning, procurement management, and policy development. Learn strategies to develop your DA office. Focus is on higher ed but broadly applicable.  
Primary Topic
Leadership & Strategy  
Secondary Topics
  • Digital Accessibility
  • Education
Session Type
General Track  


  • Kimberly Norris
    Carnegie Mellon University
  • Brian Fodrey
    Carnegie Mellon University

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