• 39th Annual CSUN Assistive Technology Conference - March 18 - 22,2024 at the Anaheim Marriott

    The Premier AT Conference

38th Annual CSUN Assistive Technology Conference Has Concluded

Accessibility in Enterprise Gamification

Date & Time
Thursday, March 16, 2023 - 10:20 AM PST  
Grand GH  
We developed a 90-minute interactive web-based multiplayer game for all our 350,000+ people across 150+ countries. The game required teams to travel by a virtual elevator and complete interactive quizzes, participate in discussions, and score points for the leader board. By deploying a shift-left strategy, accessibility was factored as a non-negotiable requirement into all stages of the game development process including planning, concepting, design, front end development, testing, and release. WCAG criteria were mapped against the scope of the game play and of particular importance were requirements related to keyboard access, semantics, color contrast, captioning, audio descriptions, timed events, forms, and page titles. The developers evaluated the technology stack for optimal accessibility including accessibility API mappings, user agent behavior, and assistive technologies adaptation. Iterative game design sessions were conducted with the UX design team and developers utilized specific HTML, CSS, and ARIA elements to optimize accessibility. They also ensured the usage of accessible media players, and provided easy access to closed captions, audio descriptions, and microphone hints. We used an enhanced Trusted Tester methodology to test and report accessibility bugs, and leveraged the report for remediation tracking. By fully embedding accessibility we were able to successfully deliver an inclusive enterprise gaming experience.

This Presentation Link is provided by the Presenter(s) and not hosted by the Center on Disabilities at CSUN. The Center on Disabilities has confirmed, as of April 11 2023, content linked is relevant to the presentation, but has not been reviewed for accessibility nor will the Center on Disabilities attempt to remediate any accessibility issues in the linked content. Please contact the Presenter(s) with any accessibility concerns.

  • Information & Communications Technology
  • Disability Specific
  • Entertainment & Recreation
  • Media & Publishing
  • Employment & Human Resources
Audience Level
Session Summary (Abstract)
Enterprise gamification poses unique accessibility challenges. Learn how we included accessibility throughout the game development process, how we mapped the relevant WCAG criteria, and which specific HTML, CSS, and ARIA techniques we used.  
Primary Topic
Gaming & Interactive Entertainment  
Secondary Topics
  • Design
  • Development
  • Digital Accessibility
  • Information & Communications Technology (ICT)
Session Type
General Track  


  • Gautam Rao

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