• 39th Annual CSUN Assistive Technology Conference - March 18 - 22,2024 at the Anaheim Marriott

    The Premier AT Conference

38th Annual CSUN Assistive Technology Conference Has Concluded

Accommodating Hidden Disabilities with AT

Date & Time
Friday, March 17, 2023 - 4:20 PM PST  
Elite 1-3  
Hidden disabilities are medical conditions that are not noticeable or identifiable at first glance and may include autoimmune disorders, mental health conditions, and organ system dysfunction. Employers often question the value of accommodating employees with hidden disabilities. Employees with hidden disabilities who request accommodations should be treated with the same respect and due diligence as those with apparent disabilities. Approaching the interactive process objectively leads to effective accommodation outcomes by clarifying employee needs while maintaining employer requirements. While selecting accommodations, tools, and strategies that the individual has successfully and comfortably used previously may serve as a starting point, engaging resources to enhance the interactive process may generate additional options and optimize effective outcomes. Presenters will discuss case study examples that implement a range of mainstream and traditional assistive technologies as well as resources to assist with navigating the interactive process. Cost benefit data will be provided as available. Effective assistive technology (AT) accommodations benefit employees with hidden disabilities by promoting equity and inclusion while maximizing productivity, morale, and workplace safety. A robust interactive process allows consideration of a range of accommodation options and balances individual preferences with employer priorities to optimize effectiveness.

This PowerPoint Presentation Download Link is provided by the Presenter(s) and not hosted by the Center on Disabilities at CSUN. The Center on Disabilities has confirmed, as of May 8, 2023, content linked is relevant to the presentation, but has not been reviewed for accessibility nor will the Center on Disabilities attempt to remediate any accessibility issues in the linked content. Please contact the Presenter(s) with any accessibility concerns.

  • Information & Communications Technology
  • Disability Specific
  • Legal
  • Employment & Human Resources
Audience Level
Session Summary (Abstract)
This session will examine workplace scenarios involving individuals with hidden disabilities across various industries, focusing on effective strategies and technologies. Cost and benefit data from an ongoing study will be provided as available.  
Primary Topic
Employment & Workplace  
Secondary Topics
  • Captions & Transcription
  • Law, Compliance, and Policy
  • Mobile Technology
  • School-to-Work Transitioning
Session Type
General Track  


  • Lisa Mathess
    Job Accommodation Network
  • Teresa Goddard
    Job Accommodation Network

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