As a Cal State University Northridge employee, when you or your family members (your dependents and permanent household members) need helpful guidance, problem assessment, short-term counseling, and/or referral to local resources, your LifeMatters@CSUN program (administered by Empathia Pacific, Inc.) is just a phone call away, and it is available on a live basis, 24 hours a day/7 days a week.
You may download the Empathia rider by logging into the website and clicking on the “Combined Evidence of Coverage and Disclosure Rider” at the footer of the site. In addition, you can request a hard copy by writing to Member Services: Empathia Pacific 5234 Chesebro Road, Ste 201, Agoura Hills, CA 91301.
For Direct Assistance (Free & Confidential), call LifeMatters at 1-800-367-7474
* If you need the LifeMatters password, please log into the CSUN Portal here.