• 39th CSUN Assistive Technology Conference - March 18-22, 2024 at the Anaheim Marriott

    The Premier AT Conference

39th Annual CSUN Assistive Technology Conference Has Concluded

Inclusive Personas: Everyday Stories. Identifying User Needs

Date & Time
Thursday, March 21, 2024 - 9:20 AM PDT  
Platinum 8  

User Stories are no longer just for UX Designers or Product Managers. User stories using inclusive user personas can also help:

  • dentify learning needs for trainers/teachers,
  • define participant requirements for conferences,
  • uncover targeted messaging for marketing,
  • outline QA testing requirements,
  • and much more.

This session will explore how to build inclusive personas based on diverse user needs and how to write dynamic user stories that meet these needs. Learn practical strategies for expanding the utility of user stories beyond development. Join us to discover the power of inclusive personas in shaping more accessible and user-centric experiences for all.

This Presentation Link is provided by the Presenter(s) and not hosted by the Center on Disabilities at CSUN. The Center on Disabilities has confirmed, as of March 27, 2024, content linked is relevant to the presentation, but has not been reviewed for accessibility nor will the Center on Disabilities attempt to remediate any accessibility issues in the linked content. Please contact the Presenter(s) with any accessibility concerns.

  • Higher Education
  • Information & Communications Technology
  • Marketing
  • Employment & Human Resources
Audience Level
Session Summary (Abstract)
Explore how inclusive user personas and dynamic user stories go beyond UX and development. Learn to identify diverse user needs and craft stories that enhance accessibility and user-centric design in training, marketing, and much more.  
Primary Topic
Secondary Topics
  • Development
  • Digital Accessibility
  • Research
Session Type
Exhibitor Track  


  • Sarah Schaidt
    Level Access

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