• 39th CSUN Assistive Technology Conference - March 18-22, 2024 at the Anaheim Marriott

    The Premier AT Conference

39th Annual CSUN Assistive Technology Conference Has Concluded

Introduce Trauma-Informed Design to Your Organization

Date & Time
Wednesday, March 20, 2024 - 11:20 AM PDT  
Platinum 8  

Historically, accessibility specialists focused on a narrow set of disabilities. We focused on the senses, such as sight, sound, and touch. We focused on abilities, like hearing, movement, and seeing. We expanded to include cognitive, mental health, and neurodiversity. This is significant. We now have tools to build inclusive products and services for an estimated 25% of the population.

What about the other 75%? As accessibility professionals, we understand unique experiences and needs. We are best equipped to expand customer research and design at our companies.

Universal design was described as a one size fits all solution. Inclusive design is one size fits one. Intersectional design is one size fits one, but also accounts for price, texture, availability, cultural appropriateness, and more.

This presentation introduces the next layer of inclusive design; one that recognizes trauma.

Trauma-Informed Design (TID) started in education, health, and community spaces. It focuses on the person’s experiences, recognizing trauma’s impact, anxiety, and restoring personal control. Architects embraced TID to develop spaces that are comfortable instead of confrontive.

While the earlier stages of TID focused on individualized experiences, we can still take the principles and apply them to web and mobile application design. This is especially critical for emerging AI powered experiences where transparency and collective understanding are rarely considered.

This Presentation Link is provided by the Presenter(s) and not hosted by the Center on Disabilities at CSUN. The Center on Disabilities has confirmed, as of April 18, 2024, content linked is relevant to the presentation, but has not been reviewed for accessibility nor will the Center on Disabilities attempt to remediate any accessibility issues in the linked content. Please contact the Presenter(s) with any accessibility concerns.

  • Information & Communications Technology
  • Disability Specific
  • Healthcare & Rehabilitation
  • Research & Development
Audience Level
Session Summary (Abstract)
Get an introduction to Trauma-Informed Design and how to include this in your inclusive design process. You’ll learn the basic principles and see how products can be designed to deliver transparent, welcoming experiences that embrace a collective understanding.  
Primary Topic
Secondary Topics
  • Emerging Technologies
  • Healthcare & Rehabilitation
  • Leadership & Strategy
  • Research
Session Type
General Track  


  • Ted Drake
  • Pam Bingham

Add to Outlook/iCal (How it works)

Back to Session List