Scenario:
Suppose the Geography Department here at California State University, Northridge was having trouble attracting majors. The faculty has a lot of ideas about how we might attract more majors, but before the faculty try a bunch of hair-brained schemes to boost enrollment, it is important that the faculty get some data to guide their decisions. A survey of current majors is needed so that an analysis of existing strengths and weaknesses can be identified.
What nobody on the faculty seems to know is how the department is already attracting geography majors? There's well over 100, so they surely have reasons for chosing to major in geography. This is a lot like a business survey. Businesses want to know how customers found their store, so they can guage the effectiveness of any advertising or marketing strategies they have tried.
A geography department can ask similar questions of its current "customers", so faculty can try to enhance their efforts to attract more. Among the questions surely to be asked are :What are the reasons for majoring in geography? Why do students chose geography? Was it a class? Was it a special teacher? Do students parents have an effect? What about high school or community college experiences? When and where was this decision made?