(10/11/09) Some have asked what readings should be used for a short paper on ethics, due 10/27
(days) or 10/29 (eve). Since we will be going over in class the three items listed in the schedule
(PP Set 6, Tragic Choice case, and Video Case questions), this doesn't give you much as a basis
for a paper due the same day. Therefore, I posted a
short piece on ethics that covers some of what
I'll say relative to PP Set 6. Use these two as background for your report.
(10/2/09) Posted the
Negotiation Teams lists, together with
ground-rules for the negotiations.
(9/27/09) Rewrote the Reading Notes for Ch. 10 and posted the new edition. Also expanded the PP for
Ch. 10 in Set 4
(9/19/09) Rewrote and posted an improved version of the
Improving Interpersonal Communications piece on
the class web site, including a new section on Effective Listening.
(9/13/09) Responding to some of the feedback, I posted an
example of a good short paper,
including the feedback I would give on this paper (same feedback format as used in this class). Since people
writing short papers so far didn't have this additional guidance, if they wish, they can choose to rewrite a paper and turn
it in (for a slightly discounted grade relative to what would have been the grade on a first try). Alternatively,
they can write a new paper on a forthcoming subject, and I'll log the higher of the two grades.
(9/12/09) Posted a Summary of Feedback
on this class so far, combining data from the two sections, which had very similar feedback. Next week, we will talk
about the feedback and things I and you can do to improve going forward.
(9/4/09) Posted Instrument 1,
Your Conflict Style, from H.132-133, for those that don't have a book yet. In addition to doing this
instrument before Tues, if they read the following three things, that are posted on our 456 web page,
they will be reasonably prepared for next week's classes: (a) the last part of the Introduction to
Conflict Management, dealing with conflict response modes; (b) the Reading Notes for ch. 5 & 6; and (c)
the Set 2 PowerPoint file.
(9/3/09) One of the written comments about the readings was that the "Applied Theory of Power"
in the web piece on power seemed to have a contradiction between points 2 and 4. I agree and just
rewrote these two points, hopefully clarifying what I meant.
(9/3/09) Two of the written comments about the readings found the "both/and" power concept in
H. ch. 4 very unclear. I agree, and don't like the term or the chapter's description of it. I would
rewrite the first paragraph of the chapter, with the sentence: "Power can be seen as distributive
(zero-sum) or integrative (total power in a group can be increased)." Then, I would throw out the
either/or and both/and terms and rewrite those sections, including effects of seeing power as
distributive or integrative on conflicts, negotiations, and other interactions. Also, I would move
"designated power" (I call it "formal authority" to the section on Power Currencies, where it belongs.
GENERAL NOTES & REMINDERS:
Some of the reading/preparation assignments are items on my web site. You can access
them from the list on the
Mgt. 456 Class Page. Whenever a
case or exercise is listed in the schedule Reading & Preparation Before Class column (or
announced in class), it is expected that you will be well-prepared in advance to discuss the case
or do the exercise in that class. Similarly, if a self-assessment instrument is listed, you should
complete it and score it (if the scoring key is given on the Web) before the class, so that we can
discuss the results in class.
To help you organize and prioritize the material on conflict management, make use of the Reading Notes
