Goals and Interests - Mgt. 456
Rex C. Mitchell, Ph.D.

A fundamental part of conflict management and negotiation is to clarify one's goals (objectives is a synonym here) and interests

Distinguish among goals (=objectives), interests, positions, strategies, and actions
Consider these examples:

It is important to develop good goals, both in terms of content and:

In most situations, especially in conflicts, there are several types of goals, often with several operating at the same time and making the situation more complex:

Objectives may shift during a project or process, so we need to be aware of prospective, transactive, and retrospective objectives

Additional ways to improve goals (beyond those above)

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Last modified July 1, 2010 Copyright 1987-2010 Rex Mitchell