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Below are topics that provide additional helpful information. If you still have questions, contact Reservations & Event Services at (818) 677-3644 Monday through Friday from 8 a.m. – 5 p.m.

Frequently Asked Questions

Where is Reservations & Event Services located, and what are your hours of operation?

Reservations & Event Services is located in the University Student Union, next to the International & Exchange Student Center and overlooking the USU Plaza Pool.

The business hours are Monday through Friday 8 a.m. – 5 p.m.

How can I find out if a room is available?

The Reservations & Event Services website is the only place where room availability is attained. To check real-time room availability, click on the Event Planning button and select Check Availability.

The status on my confirmation says, “Tentative.” How do I confirm my reservation?

The reservation status will remain “tentative” until all listed deadlines on the reservation are completed (i.e., AV equipment needs, payment, confirmation signature, etc.)

What do I do if my group needs to make changes to the reservation or no longer needs the room?

Please contact Reservations & Event Services at (818) 677-3644 to make changes or to cancel your reservation. Changes requested less than 48 hours of the event date are subject to a $50 late change fee per transaction. If you fail to cancel, all reservation charges apply and groups may lose reservation privileges.

Who can make reservations for my group?

Recognized student clubs and organizations:
Officers who are listed on the Matador Involvement Center’s (MIC) Clubs & Organizations Officer Information & Minimum Number of Students Form may submit a reservation request as well as make changes to existing reservations. Clients must update authorized contacts (officers) through the Matador Involvement Center (MIC.)

CSUN departments:
Individuals who are listed on the CSUN Client Data Form may submit a reservation request as well as make changes to existing reservations. Clients who wish to update authorized contacts must submit a completed CSUN Client Data Form. The form must be signed by the appropriate MARS representative for the department.

Private events:
Any individual may submit a reservation request.

When does the reservation calendar open, and how far in advance can I submit a request?

The reservation calendar opens in May and is currently open through December 31 of the following year.

Can I reserve the Pub Sports Grill?

The Pub Sports Grill may be reserved through Reservations & Event Services. If you choose to host the event during the Pub’s business hours, the nature of the event must be open to the public. The Pub is available for private functions outside of restaurant hours. Some restrictions apply.

Can I reserve the Games Room?

The Games Room may be reserved through Reservations & Event Services. Reservations for this venue can only be made for events that will take place outside of the Games Room business hours. Some restrictions apply.

Can I reserve the Plaza Del Sol?

The Plaza del Sol may be reserved through Reservations & Event Services. Please be aware that amplified sound is restricted to three occurrences per week. Amplification can take place between the hours of 10 a.m. to 2 p.m. and 4 p.m. to 8 p.m. as a courtesy to CSUN’s academic community. However, the Plaza del Sol can be used at any time without amplified sound.

Does Reservations & Event Services provide catering?

Reservations & Event Services does not provide catering services. Campus catering services are provided by The University Club at (818) 677-2076. You are also welcome to bring in curbside foods from restaurants or to make arrangements through an off-campus caterer. Homemade foods and potluck-style catering is strictly prohibited.

Where can event guests park?

Guests may park in Parking Lot G3 or G4. A valid parking permit must be displayed at all times.

Arrangements for pre-paid parking passes can be made with a Reservations & Event Services representative.

How much does it cost to rent a room?

The total cost of a reservation is unique to the individual arrangements of each event. To receive a quote, please submit a competed Reservation Request Form.

Do students, faculty or alumni get discounts on private events?

CSUN Alumni Association members with valid membership cards, current students and faculty with a CSUN ID are eligible to receive a 25% discount off the room rental fee. (Note that the 25% discount is not applicable toward equipment or personnel charges.)

What methods of payment does Reservations & Event Services accept?

Payments for CSUN student group and department events:
Reservations & Event Services accepts cash, check, cashier’s check, credit card* (Visa/MasterCard/Discover only,) direct pay stamps, and purchase orders for room reservations.

Payments for private events:
Reservations & Event Services accepts cash, check, cashier’s check, and credit card* (Visa/MasterCard/Discover only,) for room reservations.

Payments for vendor spaces:
Reservations & Event Services accepts cash, cashier’s checks, or money orders only.

*Credit card transactions must be completed in person for identification purposes.

Can I rent tables and chairs from Reservations & Event Services?

Reservations & Event Services provides furniture for events held in the University Student Union only. Equipment rentals for use outside of the facilities are not provided.

Who can register to use the electronic request and related features?

The electronic request is designed to facilitate the booking of space within the University Student Union facilities for meetings and events sponsored by the University community. Note that it is not necessary to be a registered user to check room availability.

Registered user services are available for the following groups:

  • Officially Recognized/Chartered Student Clubs & Organizations
  • University Departments

Registered user services are not available for individual students, faculty, staff, alumni and off campus organizations.