Student Affairs

Assessment Office


Purpose and Services

Our mission is to facilitate a culture of continuous improvement in the CSUN Division of Student Affairs. We support division staff in collecting, analyzing, and sharing meaningful data that inform their programs, services, and spaces to enhance student success. We assist with division-wide strategic planning and outcomes to align the work of our units with campus-level priorities and make data-informed decisions using a lens of diversity, equity and inclusion.

We provide the following services to the Division of Student Affairs:

  • Consulting with Student Affairs units to develop and implement unit-level assessment plans/projects
  • Providing training to units on outcomes, methods, instrument development, analysis, reporting and use of results to drive improvement
  • Coordinating the division’s Strategic Plan annual reporting process to show the collective impact of our work
  • Disseminating relevant data and reports to division, campus and other stakeholders
  • Representing the division on committees related to assessment, planning, institutional data, campus surveys, and accreditation; coordinating requests for institutional data.
  • Recognizing and celebrating assessment practice and progress towards advancing a culture of evidence.

Contact Information
Megan Bell, Ph.D.
Senior Coordinator for Assessment and Evaluation
| 818.677.6378
Jeanne Chisholm Hall

Request an Assessment Project or Consultation

Assessment Staff

Megan Bell

Megan Bell (She/ Her)  Strengths: Learner, Achiever, Discipline, Harmony, Input.

Megan has over 20 years of experience leading teams and change in higher education. Prior her role at CSUN, she was a senior-level administrator in student affairs at the University of Colorado, Colorado Springs, and has also worked at CU Boulder, Whittier College and UC Riverside. Throughout her career, Megan has facilitated learning for teams and organizations on the topics of social justice, leadership development, appreciative inquiry, assessment and evaluation, communication, and team engagement. She believes in the power of using individual and organizational strengths to build teams, identify opportunities for growth, and effect change. She has extensive experience with supervision, as well as overseeing financial and capital resources. Megan earned a PhD in higher education leadership from Colorado State University, an EdM from Washington State University and a BA from the University of Northern Colorado. She also has served as an assistant professor in the College of Education at UCCS. She has taught and developed courses in organizational leadership, diversity and inclusiveness, higher education administration, assessment, and educational policy and governance. Using a critical intersectional lens, her research interests include college student development, identity, and mentoring. Megan currently resides in Culver City, California with her daughter, husband, and two high-maintenance cats. She enjoys traveling, reading, and dancing, but, more than anything, loves conversation and good food with interesting people.

João Rezende (He/Him)  Strengths: Analytical, Relator, Discipline, Individualization, Arranger.

João (John) completed his undergraduate studies, earning a Bachelor's degree in Marketing from California State University, Northridge (CSUN), in the spring of 2023. His interest in American higher education inspired John to pursue candidacy for the Master of Arts in Higher Education Leadership. He is currently part of the cohort. His involvement with the university began over a year ago when he started as a peer coach, contributing to the CSUN Connections outreach initiative. Subsequently, he assumed the role of a peer academic advisor at the Matador Advising Hub, specializing in assisting first-time freshman students with academic planning and advising. This role continued until he transitioned into the position of a Graduate Assistant within Student Affairs Assessment in the summer of 2023. John’s hometown is São Paulo, Brazil, and he has been in California since 2018. Hobbies and passions include sports, traveling, cinema, and trying out new foods.

Assessment Activities Calendar

Assessment Community of Practice (ACOP)


The purpose of the ACOP is to serve in advisory capacity and provide thought leadership on assessment in Student Affairs. Members value data-informed practice. Using a lens of equity, they ask questions to better understand student learning and engagement. They possess a willingness to learn and a desire to expand their own knowledge base. Members are committed to helping to educate others, advocating for assessment practice, and contributing to continuous improvement using assessment results.

  1. Representing voice of staff in assessment planning and process strategy
  2. Acting as a liaison, communicating information to their own department
  3. Serving as a hub for sharing co-curricular assessment of student learning practice and results
  4. Engaging in assessment-related training and professional development for assessment capacity building
  5. Recommending assessment-related practices and policies to division leadership
  6. Supporting institutional needs or initiatives related to student learning and success

Current Members:

  • *Patricia Alford-Keating, University Counseling Services
  • *Alejandra Aparicio, University Student Union (USU)
  • *Aja Butler, Matador Involvement Center (MIC)
  • Rene Chino, Student Outreach and Recruitment (SOAR)
  • Gabby Danis, Student Development and Transitional Programs
  • Karla Gonzalez, Basic Needs
  • Patrick Johnson - Student Housing and Residential Life
  • *Sharon Kinard, University Student Union (USU)
  • Genesis Lozano, Career Center
  • *Marianne Link, Klotz Student Health Center
  • Jasmine Mencias, Financial Aid & Scholarships
  • *Joaquin Marinez, Disability Resources and Educational Services (DRES)
  • *Arriana Martin, Associated Students
  • Rory Meister, Admissions
  • Cathy McLeod, National Center on Deafness (NCOD)
  • *Gabbi Nguyen, Klotz Student Health Center
  • Tatiana Ortega, Office of the Registrar
  • *Aileen Rolon, National Center on Deafness (NCOD)
  • Shelley Sakoda, University Student Union (USU)
  • *Paul Schantz, Student Affairs Information Technology
  • Mandy Shamir, Vice President of Student Affairs Office
  • Yasmine Sidhu, Klotz Student Health Center
  • Ruth Vasquez, University Student Union (USU)
  • Catherine Villareal - SOAR
  • *Steven Wang, University Counseling Services
  • Eleanor Wolgast; International and Exchange Student Center (IESC)

Convener: *Megan Bell, Assessment and Evaluation

                    John Rezende, Graduate Assistant

*Completed the Applying and Leading Student Affairs Assessment online course

Meeting Schedule:
Fridays, 10:00am - 11:30am
December 15th, 2023

ACOP Microsoft TEAMs Group

Contact Megan Bell if you are interested in having your department represented.

Awards and Events



The ASSESStival is a division-wide event to celebrate assessment work and highlight the progress of departments each June. In addition to formal presentations that highlighted the CSUN Road Ahead Strategic Directions, departments share progress on identified strategic goals and outcomes in the form of a poster gallery section. The Assessment Community of Practice also selects and announces awards recognizing exemplary assessment work. The agenda for the first annual division of Student Affairs ASSESStival can be found here.



2023 Assessment Awards

For living out JEDI values and ensuring that equity is a meaningful part of assessment

For improvement in assessment work, bringing new ideas to the department

  • Building a Culture of Assessment Department AwardBasic Needs

For intentionally engaging team members in assessment work and including it in all aspects of the department

 Assessment Training Attendance Award Klotz Student Health Center

For having the most staff who attended assessment training this year

 “Closing the Loop” - Department AwardCareer Center

For excellence in using and sharing assessment results to better the experiences of students

 People’s Choice Poster Award – University Student Union (USU)

Voted most impactful and engaging assessment poster

Common Learning Outcomes and Competencies

External Assessment Organizations

Helpful Assessment Tools

Internal University Resources

Professional Development and Training

Program review and accreditation

All Student Affairs departments will participate in formal review on a regular cycle. Most departments will participate in Program Review. Program review involves a self-study process for program evaluation. This process involves others at the institution (and sometimes those external to it) in examining evidence to determine collectively whether the program is in compliance with the standards. The Council for the Advancement of Standards in Higher Education (CAS) was founded in 1979 as a profession-wide entity to establish standards to guide practice by student affairs, student development, and student support service providers employed by institutions of higher learning. The standards, intended to describe quality practice, are developed through collaboration and consensus and are designed to apply broadly across institution types and sizes.

Some departments will participate in Accreditation as required for licensing in their field. Accreditation is a process of external quality review used by higher education to scrutinize colleges, universities, and educational programs for quality assurance and quality improvement. In the United States, accreditation is carried out by private, nonprofit organizations designed for this purpose.

CAS Program Review Self-Study

Using CAS for Assessing Program Effectiveness and Student Learning

Request an Assessment Project or Consultation

Student Affairs Department Assessment and Reports