Purpose and Services
Our mission is to facilitate a culture of continuous improvement in the CSUN Division of Student Affairs. We support division staff in collecting, analyzing, and sharing meaningful data that inform their programs, services, and spaces to enhance student success. We assist with division-wide strategic planning and outcomes to align the work of our units with campus-level priorities and make data-informed decisions using a lens of diversity, equity and inclusion.
We provide the following services to the Division of Student Affairs:
- Consulting with Student Affairs units to develop and implement unit-level assessment plans/projects
- Providing training to units on outcomes, methods, instrument development, analysis, reporting and use of results to drive improvement
- Coordinating the division’s Strategic Plan annual reporting process to show the collective impact of our work
- Disseminating relevant data and reports to division, campus and other stakeholders
- Representing the division on committees related to assessment, planning, institutional data, campus surveys, and accreditation; coordinating requests for institutional data.
- Recognizing and celebrating assessment practice and progress towards advancing a culture of evidence.
Megan Bell, Ph.D.
Senior Coordinator for Assessment and Evaluation
Jeanne Chisholm Hall
Megan Bell (She/ Her) Strengths: Learner, Achiever, Discipline, Harmony, Input.
Megan has over 20 years of experience leading teams and change in higher education. Prior her role at CSUN, she was a senior-level administrator in student affairs at the University of Colorado, Colorado Springs, and has also worked at CU Boulder, Whittier College and UC Riverside. Throughout her career, Megan has facilitated learning for teams and organizations on the topics of social justice, leadership development, appreciative inquiry, assessment and evaluation, communication, and team engagement. She believes in the power of using individual and organizational strengths to build teams, identify opportunities for growth, and effect change. She has extensive experience with supervision, as well as overseeing financial and capital resources. Megan earned a PhD in higher education leadership from Colorado State University, an EdM from Washington State University and a BA from the University of Northern Colorado. She also has served as an assistant professor in the College of Education at UCCS. She has taught and developed courses in organizational leadership, diversity and inclusiveness, higher education administration, assessment, and educational policy and governance. Using a critical intersectional lens, her research interests include college student development, identity, and mentoring. Megan currently resides in Culver City, California with her daughter, husband, and two high-maintenance cats. She enjoys traveling, reading, and dancing, but, more than anything, loves conversation and good food with interesting people.
João Rezende (He/Him) Strengths: Analytical, Relator, Discipline, Individualization, Arranger.
João (John) completed his undergraduate studies, earning a Bachelor's degree in Marketing from California State University, Northridge (CSUN), in the spring of 2023. His interest in American higher education inspired John to pursue candidacy for the Master of Arts in Higher Education Leadership. He is currently part of the cohort. His involvement with the university began over a year ago when he started as a peer coach, contributing to the CSUN Connections outreach initiative. Subsequently, he assumed the role of a peer academic advisor at the Matador Advising Hub, specializing in assisting first-time freshman students with academic planning and advising. This role continued until he transitioned into the position of a Graduate Assistant within Student Affairs Assessment in the summer of 2023. John’s hometown is São Paulo, Brazil, and he has been in California since 2018. Hobbies and passions include sports, traveling, cinema, and trying out new foods.
Assessment Activities Calendar
Assessment Community of Practice (ACOP)
The purpose of the ACOP is to serve in advisory capacity and provide thought leadership on assessment in Student Affairs. Members value data-informed practice. Using a lens of equity, they ask questions to better understand student learning and engagement. They possess a willingness to learn and a desire to expand their own knowledge base. Members are committed to helping to educate others, advocating for assessment practice, and contributing to continuous improvement using assessment results.
- Representing voice of staff in assessment planning and process strategy
- Acting as a liaison, communicating information to their own department
- Serving as a hub for sharing co-curricular assessment of student learning practice and results
- Engaging in assessment-related training and professional development for assessment capacity building
- Recommending assessment-related practices and policies to division leadership
- Supporting institutional needs or initiatives related to student learning and success
- *Patricia Alford-Keating, University Counseling Services
- *Alejandra Aparicio, University Student Union (USU)
- *Aja Butler, Matador Involvement Center (MIC)
- Rene Chino, Student Outreach and Recruitment (SOAR)
- Gabby Danis, Student Development and Transitional Programs
- Karla Gonzalez, Basic Needs
- Patrick Johnson - Student Housing and Residential Life
- *Sharon Kinard, University Student Union (USU)
- Genesis Lozano, Career Center
- *Marianne Link, Klotz Student Health Center
- Jasmine Mencias, Financial Aid & Scholarships
- *Joaquin Marinez, Disability Resources and Educational Services (DRES)
- *Arriana Martin, Associated Students
- Rory Meister, Admissions
- Cathy McLeod, National Center on Deafness (NCOD)
- *Gabbi Nguyen, Klotz Student Health Center
- Tatiana Ortega, Office of the Registrar
- *Aileen Rolon, National Center on Deafness (NCOD)
- Shelley Sakoda, University Student Union (USU)
- *Paul Schantz, Student Affairs Information Technology
- Mandy Shamir, Vice President of Student Affairs Office
- Yasmine Sidhu, Klotz Student Health Center
- Ruth Vasquez, University Student Union (USU)
- Catherine Villareal - SOAR
- *Steven Wang, University Counseling Services
- Eleanor Wolgast; International and Exchange Student Center (IESC)
Convener: *Megan Bell, Assessment and Evaluation
John Rezende, Graduate Assistant
*Completed the Applying and Leading Student Affairs Assessment online course
Fridays, 10:00am - 11:30am
December 15th, 2023
Contact Megan Bell if you are interested in having your department represented.
Awards and Events
The ASSESStival is a division-wide event to celebrate assessment work and highlight the progress of departments each June. In addition to formal presentations that highlighted the CSUN Road Ahead Strategic Directions, departments share progress on identified strategic goals and outcomes in the form of a poster gallery section. The Assessment Community of Practice also selects and announces awards recognizing exemplary assessment work. The agenda for the first annual division of Student Affairs ASSESStival can be found here.
2023 Assessment Awards
- Equity-Minded Assessment Department Award – University Counseling Services
For living out JEDI values and ensuring that equity is a meaningful part of assessment
- Most Significant Progress in Assessment Department Award – Matador Involvement Center
For improvement in assessment work, bringing new ideas to the department
- Building a Culture of Assessment Department Award – Basic Needs
For intentionally engaging team members in assessment work and including it in all aspects of the department
Assessment Training Attendance Award – Klotz Student Health Center
For having the most staff who attended assessment training this year
“Closing the Loop” - Department Award – Career Center
For excellence in using and sharing assessment results to better the experiences of students
People’s Choice Poster Award – University Student Union (USU)
Voted most impactful and engaging assessment poster
- ACoP Member of the Year – Marianne Link – Klotz Student Health Center
Common Learning Outcomes and Competencies
External Assessment Organizations
- SAAL – Student Affairs Assessment Leaders: Provides a free opportunity for educators that coordinate assessment for divisions of student affairs to discuss issues to improve their work.
- NASPA Knowledge Community: Assessment, Evaluation and Research: Encourages and supports student affairs professionals as they assess learning, evaluate programs, and research theory and practice.
- ACPA Commission for Assessment and Evaluation: The Commission promotes assessment skills and knowledge to facilitate and support student learning, development, and effective student affairs practice.
- Council for the Advancement of Standards: CAS offers dynamic, credible standards, guidelines, and Self-Assessment Guides that are designed to evaluate Student Affairs programs and guide improvement for a variety of functional areas.
- National Institute for Learning Outcomes Assessment: NILOA identifies and disseminates ways that academic programs and institutions can productively use assessment data to inform and strengthen undergraduate education.
- Journal of Student Affairs Research and Practice
- Journal of Student Affairs Inquiry
Helpful Assessment Tools
- CSUN Demographic Questions for Student Affairs Surveys
- NASPA/ACPA Assessment Competencies for Student Affairs Professionals
- NASPA/ACPA Assessment Competencies for Student Affairs Professionals: Pages 13 - 16 (Accessible Version)
- Culture of Evidence Rubric
- Culture of Evidence Rubric (Accessible Version)
- CAS - Council for the Advancement of Standards in Higher Education - Student Affairs has purchased a copy of all of the standards.
- Association of American Colleges & Universities Rubrics
- Student Affairs Assessment: Theory to Practice (2016) Henning, Roberts and Ludvik.
- You are a Data Person: Strategies for Analytics on Campus (2021) Parnell
Internal University Resources
- Academic Assessment and Program Review - Faculty led assessment of academic programs.
- Anthology (Campus Labs)- Contact the Assessment Office for an account
- Planning (for submitting annual strategic goals and reports)
- Baseline (survey tool)
- User Training Guide and Recording
- CSU Audit and Advisory Services - Some departments may be required to participate in an internal audit.
- Institutional Research
- Qualtrics – Survey administration tool - CSUN has a campus license.
- CSUN Survey Administration Committee - Larger surveys directed toward broad campus populations will require review by this committee.
- CSUN Survey Calendar
- WASC Accreditation
- Student Affairs Dashboard - Student Participation Data Disaggregated
Professional Development and Training
- SAAL Free Annual Applying and Leading Student Affairs Assessment Open Course
- SAAL Structured Conversations Series
- AEFIS Academy Events
- Student Affairs Staff Training Recordings – A CSUN email address is required to access these in Box
- Data Visualization Basics (April 2023)
- Analyzing Qualitative Data (March 2023)
- Analyzing Disaggregated Data (October 2023)
- Effective Focus Groups (February 2023)
- Survey Design Basics (October 2022)
- Equity-Minded Assessment (July 2022)
- Introduction to Strategic Planning and S.O.A.R. Analysis (June 2022)
- Determining Methods (May 2022)
- Assessment Cycle and Writing Outcomes (April 2022)
- Introduction to Data Literacy online course
Program review and accreditation
All Student Affairs departments will participate in formal review on a regular cycle. Most departments will participate in Program Review. Program review involves a self-study process for program evaluation. This process involves others at the institution (and sometimes those external to it) in examining evidence to determine collectively whether the program is in compliance with the standards. The Council for the Advancement of Standards in Higher Education (CAS) was founded in 1979 as a profession-wide entity to establish standards to guide practice by student affairs, student development, and student support service providers employed by institutions of higher learning. The standards, intended to describe quality practice, are developed through collaboration and consensus and are designed to apply broadly across institution types and sizes.
Some departments will participate in Accreditation as required for licensing in their field. Accreditation is a process of external quality review used by higher education to scrutinize colleges, universities, and educational programs for quality assurance and quality improvement. In the United States, accreditation is carried out by private, nonprofit organizations designed for this purpose.