Student Recreation Center

SRC COVID-19 FAQs

At this time, the date for re-opening the Student Recreation Center facility on campus is still undetermined, even with some other fitness centers having already opened in LA County. While we are working to create a plan to safely re-open, as part of the California State University system we are required to wait for state and local government officials to give us their approval — along with CSUN officials permitting us to return to campus. In addition, we have to comply with all Center for Disease Control regulations.

Please know that we are now offering our members virtual access to a wide range of fun and challenging fitness programs on demand — every day of the week. We encourage you to join us to participate online as frequently as you can. Rest assured, we are also doing everything we can to re-open as soon as possible while maintaining the safety and wellbeing of our members. We look forward to welcoming you back to the SRC! If you have any questions or suggestions for additional virtual programming, we'd love to hear from you!

If I am a paying non-student member of the Student Recreation Center, will I receive a refund?

All non-student memberships to the Student Recreation Center including Alumni, Alumni Association, Faculty/Staff, Sponsored Adult, and Tseng College purchased for the Spring 2020 semester will be refunded as more information becomes available. The refund will be a prorated amount calculated from Saturday, March 14, the beginning of the facility closure through the remainder of the semester, which ended on Friday, May 22. (see below for pricing)

In order to process these refunds, we will need to mail a check to your specified address. Please complete the SRC Refund Form with your contact information. Processing may take up to six weeks. 

We appreciate your understanding during this time. If you have any questions about your specific refund, please email us at src@csun.edu.

Spring 2020 Prorated Refunds for SRC Memberships 

Alumni, Faculty/Staff, Sponsored Adult: $97.22
Alumni Association: $78.89
Continuing Student/Tseng College: $85.55
Payroll Deduction (Faculty/Staff): $22.27

If I am a CSUN student member of the Student Recreation Center, will I receive a refund?

Consistent with California Education Code (Title 5 of the California Code of Regulations), since CSUN is providing students full academic credit for courses taken and delivered by alternative means, no portion of mandatory fees will be reduced. Mandatory fees are listed on the CSUN Student Finance website and include, but are not limited to:

  • Tuition Fees
  • Associated Students Fee
  • Student Union Fee
  • Instructionally-Related Activities Fee
  • Health Facilities Fee
  • Health Services Fee
  • Campus Quality Fee

For clarity, please note mandatory campus fees are not "user" fees per se—they cover a wide range of costs the university continues to incur in order to maintain and operate facilities and provide necessary services. As instruction continues to be provided by alternate means, including through virtual technologies in Fall 2020, current CSU Policy requires students to pay their tuition and mandatory campus fees in order to enroll and remain enrolled and receive academic credit for courses.

Please know that CSUN is committed to providing students their educational experience while also preserving their health and welfare as well as that of their families and the entire CSUN community. Our goal is to get students back on campus as soon as it is safe to do so, pursuant to Federal, State and Local Public Health guidance.

In the meantime, please visit our website to see all the virtual opportunities we are currently offering. We have much more in the works too so stay tuned for that! If you have any questions or suggestions for additional programming please contact us at src@csun.edu, we'd love to hear from you!

What if I am enrolled in Payroll Deduction for my Student Recreation Center membership?

During this indefinite closure, we have worked with the State Controller’s Office to cancel all payroll deduction memberships during this time due to the unforeseen circumstances. Due to the cancellation of all payroll deductions through the State Controller’s Office, your monthly fee of $38.35 has ended and you should have seen this reflected on your April paycheck.

We hope to re-open the facility as soon as possible; however, we do not have information regarding re-opening at this time. We appreciate your patience and understanding while we work through this. We will continue to communicate with all members when we have more information regarding our future operations and when a formal plan is in place for how we will be moving forward with memberships and operations.

In the future, if you wish to re-enroll in payroll deduction, you will need to fill out the authorization form and turn it into the SRC front desk in order to begin your membership once we resume our daily operations.
For additional questions regarding payroll deduction, please contact Angela Gattoni, Manager of Facility Operations and Membership Services and she will respond as soon as possible.

What if I purchased Locker or Towel Service for the Spring semester?

All locker and towel services purchased for the Spring 2020 semester will be refunded. The refund will be a prorated amount calculated from Saturday, March 14, the beginning of the facility closure through the remainder of the semester, which ended on Friday, May 22. (see below for pricing)

In order to process these refunds, we will need to mail a check to your specified address. Please complete the SRC Refund Form with your contact information. Processing may take up to six weeks. 

We appreciate your understanding during this time. If you have any questions about your specific refund, please email us at src@csun.edu.

Spring 2020 Prorated Refunds for SRC Services

Locker Service
Half-Size (Non-Student): $24.44
Quarter Size (Non-Student): $18.89
Half-Size (Student): $13.33
Quarter Size (Student): $10.56

Towel Service
Towel Service (Non-Student): $18.89
Towel Service (Student): $10.56

How do I get items out of my locker inside the Student Recreation Center?

If you have any items in your semester locker that you need access to, please email us at src@csun.edu and we will respond to you as soon as possible with further details. 

What if I purchased a Personal Training or Private Instruction Package?

All Personal Training and Private Instruction Packages are redeemable for up to one year; however, if you’re unable to finish your Personal Training or Private Instruction session(s), we will provide prorated refunds due to the closure. The refund will be a prorated amount based on price per session which will be calculated by package purchased (2, 5, 10, 20 sessions) and remaining sessions left (unused).

In order to process these refunds, we will need to mail a check to your specified address. Please complete the SRC Refund Form with your contact information. Processing may take up to six weeks. 

If you have any questions regarding Personal Training, please contact Alfredo Padilla. If you have any questions regarding Private Instruction, please contact Amanda Christianson.

What if I purchased an Intramurals Pass for the Spring semester?

All Intramural Sports Passes purchased for the Spring 2020 semester will be refunded. The refund will be a prorated amount for the remaining half of the season of either $4.50 for students or $7 for faculty/staff.

In order to process these refunds, we will need to mail a check to your specified address. Please complete the SRC Refund Form with your contact information. Processing may take up to six weeks. 

In the meantime, if you have any additional questions, or would like to contact us for any updates regarding this process, please contact us at srcintramurals@csun.edu and we will respond to your email as soon as possible.

What is the best way to know when Intramural Sports will re-start?

We hope to re-start league play as soon as possible; however, we do not have information regarding re-starting at this time. We appreciate your patience and understanding while we work through this. We will continue to communicate when we have more information regarding our future operations and when a formal plan is in place for how we will be moving forward with league play.  

Where can I find information on virtual programing provided by Intramural Sports?

We are working diligently to develop additional virtual content for our members. Please check the main SRC webpage for updates on the latest available programing.

Where can I find information on virtual programming provided by the Student Recreation Center?

We are working diligently to develop even more virtual content for our members. Please check the main SRC webpage for updates on the latest available programming. 

What is the best way to know when the Student Recreation Center will re-open?

Follow our social media accounts on Instagram (@csun_src) and Facebook (@csunsrc), or continue to monitor this website for all updates regarding our operations. 

What is the best way to know when the Games Room will re-open?

The Games Room and the SRC are both currently offering a range of virtual video game programs for the CSUN community. We hope to re-open the Games Room facility as soon as possible; however, we do not have information regarding re-opening at this time. We appreciate your patience and understating while we work through this. We will continue to communicate when we have more information regarding our future operations and when a formal plan is in place for how we will be moving forward with operations.

Where can I find information on virtual programming provided by the Games Room?

We are working diligently to develop virtual content for our members. Please check the Games Room webpage for updates on the latest available programming.

Can I still reserve a space inside the Student Recreation Center for an event in the future?

Although we do not have a definite date for re-opening our facility, we are still accepting SRC reservation request forms for events in the future, beginning July 1. Please download a PDF of our SRC reservation request form and submit to srcreservations@csun.edu when completed. Our staff will review the submitted form and provide follow up on the status of your request.

Please keep in mind that future reservations may be modified to further reduce the spread of COVID-19.

Where I can find other CSUN resources?

Do you have any recommendations on where to find ideas for at-home workouts?

Where do I find information about Sport Clubs, Outdoor Adventures, and the Rock Wall?

You can find lots of information on the Associated Students website.