SHC

Appointments

For basic health care needs, schedule an appointment with one of our primary care physicians or nurse practitioners. Primary care appointments must be made during regular appointment hours on Monday, Tuesday, Wednesday and Friday, 8 a.m.-5 p.m., or Thursday, 9 a.m.-5 p.m. Appointments are usually available within a week of request.

If you are ill, injured or have an urgent medical need, you may walk into the Klotz Student Health Center without an appointment. A triage nurse can evaluate you and may be able to arrange for a same-day appointment or provide a referral to meet your needs.

Scheduling an Appointment

Students can set up appointments over the phone by calling (818) 677-3666. When prompted on the automated system, select option one to schedule your appointments.

You can also schedule an online appointment for the following services.

  • Licensed acupuncturist
  • Birth control information
  • Chiropractic
  • Clinical health education
  • Dental
  • Massage
  • Nutrition counseling
  • Pap exam
  • Physical exam
  • Podiatry
  • Peer nutrition counseling (conducted by senior dietetic students)
  • Pregnancy resources and counseling
  • Reproductive and sexual health information for men and women
  • Sexually transmitted infection (STI/HIV) testing
  • Travel consultation

To schedule an appointment with the vision clinic, please call (818) 677-7250 or (818) 677-3692 TTY.

Dental appointments can be scheduled online or by calling (818) 677-3695 or (818) 677-3692 TTY.

When scheduling an appointment, make sure you have your CSUN student ID number, username and password if using the online system, a description of your symptoms, the days and times you’re available for an appointment and, if applicable, the name of your preferred clinician. 

Canceling an Appointment

When you cancel an appointment, that appointment immediately becomes available to other students. Canceling appointments leads to more patient visits and shorter wait times for appointments. Appointments must be canceled by 5:00pm the day before the scheduled appointment to avoid late-cancellation and no-show charges. Appointments can be canceled online or by calling the Klotz Student Health Center.

Canceling an Appointment Online

  1. Log in to the online appointments page.
  2. Click on Appointments.
  3. Select the appointment you would like to cancel.
  4. Select Cancel Appointment.
  5. Select a reason.
  6. Click OK.

Cancelling an Appointment by Phone

Call the Klotz Student Health Center at (818) 677-3666. If you leave a message, include your name, appointment date, and appointment time.

Late-Cancellation and No-Show Charges

Patients who do not keep scheduled appointments are subject to a late-cancellation or no-show charge. To avoid a late cancellation or no-show charge, appointments must be cancelled by 5:00pm on the day before the scheduled appointment. All appointments may be cancelled online or by calling the Klotz Student Health Center (818) 677-3666.

Primary Care

There is a $5 late-cancellation/no-show charge for primary care appointments that are not canceled by 5:00pm on the day before the scheduled appointment.*

Specialty Service Appointments

The late-cancellation/no-show charges for specialty service appointments are listed below.*

  • Acupuncture $25
  • Chiropractic $10
  • Dental $25
  • Dermatology
    • New appointments $25
    • Follow-up appointments $5
    • Procedure appointments $30. Additional charges may apply.
  • Gynecology $5
    • Colposcopy $25
  • Internal Medicine $5
  • Massage Therapy $25
  • Men’s Health $5
  • Optometry $25
  • Orthopedics $5
  • Physical Therapy $5
  • Registered Dietitian $5
  • Sports Medicine $5
  • Travel (consultations for health concerns or immunizations before international travel) $5
  • Women’s Health $5

*All quoted prices are subject to change without notice.

Referral Services

The services provided by the following specialists are available on a referral basis. To visit one of the following specialists, schedule an appointment with a primary care provider and request a referral.

  • Dermatologist
  • Gynecologist (referral from primary care physician for specialty service or test)

 

Check In

Unless instructed otherwise, students should check in for appointments at the first-floor reception desk of the Klotz Student Health Center.

First Appointment Information

New Klotz Student Health Center patients need to check in at the first-floor reception desk. Please remember to bring your CSUN student ID. To avoid delays and allow time to complete forms, plan to arrive at least 10 minutes before your scheduled appointment.