Appendix B: CSUN Safety Protocols for On-Campus Students and Visitors

Keeping our community as safe as possible is a shared responsibility. Maintaining the health and safety of all who learn, work, and visit on campus is CSUN’s top priority. The following procedures are guided by Centers for Disease Control (CDC) and Los Angeles County Public Health (LACDPH) recommendations to help reduce the risk of COVID transmission and COVID infection at CSUN.

CSUN is providing the following information to help clarify needed actions for students and visitors coming to campus related to potential transmission of COVID-19. The purpose is to:

  • Protect yourself and others
  • Minimize the spread of the COVID-19 virus from an infected person to others
  • Reduce the exchange of respiratory aerosols/droplets through contact with others

Our efforts are aligned with recommendations from the California Department of Public Health, the California State University, the CDC and LACDPH to reduce or mitigate the risks of becoming infected with COVID-19, a virus which can cause significant morbidity and mortality in a percentage of infected individuals, including those at high risk. Additional information about COVID, preventive advice, and risk factors is provided at the CSUN COVID-19 page at /csunasone We will continue to implement, update, and revise our protocols and procedures as guided by public health officials and state and local leaders informed by evidence-based research and data; but, as this is a new virus, and scientific knowledge and understanding is evolving, we must inform our students and visitors that we do not have a means yet to reduce risk of COVID infection and transmission on campus to zero. We will continue to implement measures to lower COVID infection risk as much as possible at this time.

PROTOCOLS: The following protocols are expected of all CSUN students and visitors coming to campus. Campus offices have been evaluated to ensure that recommended 6-foot distancing is at least a 6-foot separation among employees at their desks or workstations.

Before Coming to Campus

  • Do not come to campus if you are sick. Stay at home (except to get medical care). Call your doctor or the Klotz Student Health Center (SHC) (students) if you have a fever of 100.4 degrees F or more, cough, shortness of breath or difficulty breathing; or, if you have a new onset of non-chronic fever, chills, muscle pain, sore throat, loss of sense of taste or smell, diarrhea, unusual rash, or other flu-like symptoms.
  • Do not come to campus if you have been exposed to someone with COVID-19. Please call your doctor or the Klotz Student Health Center (students), and advise them you have had a possible COVID exposure.
  • Conduct a self-screening survey using the following links below before you come to campus each day.If the answers are all "no", you will be sent an e-mail clearing you to come to campus for the day. Do not come to campus if any of the answers are "yes". Please call your doctor or the Klotz Student Health Center (students) for medical advice.
  • Do not come to campus without prior approval if you are 65 or older and/or have a COVID-19 high-risk medical condition identified by the CDC.
  • If you are a student diagnosed with COVID-19, please contact your professors remotely and advise them that you will be absent. Undergraduate and Graduate Studies can assist with helping you keep abreast of your classwork.


  • If you have been on campus, or if you have not been following LACDPH or California Stay at Home guidelines, you should take your temperature before coming to campus; if the reading is at or over 100.4 degrees F do not come to campus. Please call your doctor or the Klotz SHC (students) for medical advice and care.
    • Students should fill out the online screening survey and submit before you come to campus. These forms will be stored confidentially under HIPAA by Qualtrics and will not be released to the University.
  • If any of the answers are "yes", do not come to campus, and do follow up with your doctor.
  • Department/office entry doors and access points will be minimized and monitored. Entry in non-public areas will only be allowed for individuals with relevant business. All entrants should wear face coverings and, if appropriate, display or wear their campus IDs.
  • Some campus units will be implementing or continuing daily non-contact temperature screening at an entry control site on entry. These include the Klotz Student Health Center, and the Department of Athletics.

Contact Tracing/Testing

  • Students who are diagnosed with COVID-19 and have been on campus in the last 16 days are welcomed to voluntarily share the information with the Klotz Student Health Center at 818-677-3666, Option 1. Visitors who are diagnosed with COVID-19 and have been on campus in the last 16 days are encouraged to voluntarily share the information with the CSUN Pandemic Manager, Yolanda Chassiakos, MD, at This self-report is not required, but if authorized by the index case, can allow CSUN to potentially assist the LACDPH with notifications which can promote the health and well-being of our campus community. Additionally, if resources, allow, CSUN may be able to assist LACDPH with contact tracing, if the student index case consents to release the names of their contact(s).
  • All individuals with COVID-19 should isolate for at least 10 days, and at least 3 days after all symptoms are gone. If the individual resides in the campus dormitory, they will need to be moved to an isolation room with its own bathroom during the isolation and recovery period so as not to expose others to the virus. Food and supplies will be delivered, preventive and care measures for a COVID case will be implemented as per LACDPH guidelines, and PPE will be used as appropriate.
  • If a PCR test is positive, the patient should be isolated for 10 days after the testing date. If an index case has not been on campus for a period of 2 days before symptoms developed, they may continue their care with their personal physician and no CSUN action is mandated. If the patient is an eligible student, they may also seek evaluation and care through the Klotz Student Health Center at the number above.
  • Testing and contact tracing will be guided by LACDPH protocols. LACDPH public health nurses trace contacts of those confirmed or diagnosed with COVID. LACDPH may ask CSUN to assist with identifying contacts of self-reported COVID cases—if CSUN resources allow and if contact notification is authorized by the patient on a voluntary basis. If an individual does not volunteer their diagnosis, medical status, or contacts, this index case will be advised to notify their own contacts to self-quarantine for 14 days and follow up with their doctors for medical care.
  • Student employees who become ill should stay home and contact their personal physician or the Klotz Student Health Center. If the infection source is work-related, the student-employee may be referred to the Klotz Student Health Center for evaluation, care, and possible testing.
  • Visitors should seek evaluation, testing, and care with their private MD.
  • Students who are “contacts of asymptomatic contacts” are not required to self-quarantine, but should monitor their health and call their physician or the Klotz SHC if they have questions or concerns. If the employee contact becomes symptomatic and/or is diagnosed with COVID via their MD or testing, the contacts of contacts will then be traced and asked to self-quarantine.
  • The university is not allowed to require an individual to be tested for COVID-19 exposure either via PCR or through antibody testing. The Klotz Student Health Center does have the capacity for a doctor or nurse practitioner to order the appropriate COVID-19 test per the clinician’s clinical judgment, but the patient may decline to be tested even if a test is recommended by the MD or NP.
  • NB: False negatives and false positives are still common with COVID-19 testing. Healthcare providers are advised to review results in context with clinical history and judgment.

Physical Distancing

  • Maintain a minimum of 6-feet distance from others (including vendors, students, faculty, staff and coworkers) in all campus locations. Two individuals, wearing face coverings, passing each other for a few seconds is relatively low risk. However, students should call the Klotz SHC if you have been closer to anyone than 6 feet for 10 minutes or longer on campus. Visitors should call their doctor.
  • If your class activities require being closer than 6 feet, please discuss appropriate Personal Protective Equipment with your professor or department administrator. Such will be provided to you if your duties do not allow physical distancing.
  • Notify your professor or department administrator if you have had to be closer than six (6) feet to anyone while on campus for 10 minutes or longer without PPE. Call the Klotz SHC as well at the number above. You may be advised to go home and isolate, or be seen at the Klotz SHC for evaluation, care, and testing.
  • Please seek guidance from your professor or department administrator if you are concerned about safety in your classroom or lab area.

Face Coverings

  • Students and visitors shall have and wear an acceptable face covering at all times while on campus. Face covering can be removed in a well-ventilated private office or cubicle with 6-foot distancing, but LACDPH encourages wearing face coverings whenever outside one’s home.
  • If a student or visitor does not have a face covering they should not come to campus. Face coverings can be purchased online or in many open stores; and can also be made at home with DIY instructions from the Internet.
  • Acceptable face coverings include any mask, bandana, or scarf that:
    • Covers the nose and mouth openings
    • Fits snuggly against the face with secured ties/ear loops
    • Includes at least two layers of fabric
    • Allows breathing without restriction
    • Is able to be laundered/machine dried without damage or change to shape
  • Face covering should be washed frequently and at least on a daily basis.


  • Wash hands frequently with soap and water for at least 20 seconds
  • Use hand sanitizer (w/minimum 60% alcohol content) when hand washing is not possible
  • Avoid touching your eyes, nose, or face.
  • Cover coughs/sneezes with disposable tissues, if disposable tissues are not available use the inside of your elbow to cover coughs/sneezes

Avoid Close Contact Exposure

In an effort to avoid potentially exposing others when asymptomatic, the physical distancing and face covering guidelines above have been established to avoid close contact exposure. The CDC defines close contact exposure as being:

  • Within 6 feet of a confirmed (or probable) infected person for more than 10 minutes without face coverings, or
  • With unprotected contact with infectious secretions while the person was (or was likely to be) infectious, beginning 2 days prior to onset of symptoms.

Staggered Shift Start/Break/Lunch/End Times

Food services on campus will be limited, and consist mostly of take-out options. Students and visitors should maintain physical distancing of 6 feet or more at exit and entry points and in the queue. If you bring your lunch to campus, please eat 6 feet away from others, and wear your face covering when you are not eating or drinking. Eating outdoors when weather permits allows more room for physical distancing.


  • We encourage the closure of common break and kitchen areas, especially if 6-foot separation of users is not possible. Refrigerators for food, and appliances such as coffeemakers, toasters, microwaves should not be shared and should be removed or unplugged.
  • Communal kitchens that remain open should be modified according to the guidelines in the document xxxxlink. If a refrigerator or other appliance is approved for use, please follow the guidelines in the xxxxlink policy, which should also be posted near the appliance. Guidance includes:
  • Guidelines for Breakroom Closures
    • Post closure notice
    • Unplug all appliances
    • Remove all shared utensils
    • Unplug microwave ovens, coffee makers, or other shared equipment
    • Evaluate the area and identify the number of individuals that can occupy and stay six (6) apart
    • Provide signage on physical distancing, face covering, and other preventive measures
    • Post sanitation / wipe down protocol (before and after each use)
  1. Guidelines for Breakrooms which will be in use:
  • Establish 6-foot physical distancing for seating
  • Identify the path of travel inside the breakroom to maximize physical distancing
  • Provide hand washing locations and/or hand sanitizer
  • Provide sanitizing solution and disposable towels for sanitation of appliances and surfaces. Inform all users that frequent cleaning and sanitation of high contact surfaces (e.g. appliance handles, control panels) before and after every use is essential to help reduce the possibility of virus transmission in a high contact touch environment.
  • Food and drink items must be removed at the end of your day
  • No communal food items may be stored in the breakroom or refrigerators, such as
    • Salt/pepper
    • Ketchup/mustard/mayonnaise
  • Remove all shared flatware/silverware, plates, glasses/cups, utensils, and cookware
  • Provide a location for the cleaning personal items, such as dishes and other utensils


  • Sanitize authorized break/lunch spaces daily with approved/provided sanitizer and paper towels before and after use.
  • Sanitize shared equipment (e.g. computer keyboards, mice, appliances, etc.) with approved/provided sanitizer and paper towels each morning and after each use.  Avoid sharing equipment as much as possible.
  • Avoid sharing books and papers. Online resources from one’s own equipment are preferable.
  • Sanitize shared carts/equipment/computers/copiers/printers with approved/provided sanitizer and paper towels before and after each use.
  • Sanitize other shared areas such as counters, phones, and door knobs with approved/provided sanitizer frequently.
  • Do not spray cleaner directly on computer keyboards or KeyWatcher interface panels. Spray sanitizer on a paper towel first, then wipe.


  • Only one individual should use a single-use designated restroom at a time. Before entering a restroom, please knock and, if there is someone inside, please stand 6 feet from the door and wait until they exit. Signage on bathroom doors will be provided to designate 1 person per bathroom.
  • Multi-stall restrooms should close off stalls to separate users by at least 6 feet in stalls and sinks. Signage will be provided to designate a maximum number of occupants at one time.
  • Avoid standing over the bowl when flushing the toilet to reduce breathing in aerosols from the flush.
  • Practice effective hygiene such as handwashing for 20 seconds or more.
  • Individuals can bring wipes to disinfect contact surfaces to the bathrooms.

Things We Are Doing

  • Increased frequency of cleaning and disinfecting of high-touch surfaces by Custodial Services.
  • Increased frequency of cleaning and sanitizing of restrooms by Custodial Services. Limiting restroom use to one individual at a time or 6-foot distancing for multi-stall bathrooms.
  • Signs to educate and promote health and safety have been placed across campus.
  • Implementing an online screening survey for daily clearance.
  • Designating temperature screening stations for specialized units when feasible.
  • Separating workstations and areas to support physical distancing.
  • Providing needed sanitization supplies for hands, surfaces, work areas, restrooms.
  • Designating specific entry and exit points for work areas.
  • Limiting number of individuals in a work area or elevator to allow for 6-foot distancing.
  • Placing floor stickers to separate 6-foot distances for queues.
  • Stairwells and aisles have been made “one-way” when possible.
  • Waiting rooms and client seating have been arranged to maintain 6-foot distancing.