• About Us

About Us

Leadership Team

SOAR Director Juana Maria Valdivia

Juana Maria Valdivia, Director
Student Outreach and Recruitment

Juana Maria Valdivia provides leadership and guidance for the Student Outreach and Recruitment team. Working in the field of higher education for more than 15 years, she has supervised the University Ambassadors program – which includes more than 65 CSUN students who serve as the university's official tour guides – and managed various university outreach events to promote college awareness. She obtained a bachelor's degree in theatre arts and a master's degree in educational leadership and policy studies from CSUN.

Charity Chia, Coordinator
Testing Center

Charity Chia directs development and operations for the university's testing services, which facilitate degree completion and promote access and enrollment. She has worked at CSUN for more than 10 years — first in Admissions and Records and now as coordinator for the Testing Center. Charity earned her bachelor's degree in accounting from Truman State University in Missouri.

Gigi McGuire, Assistant Director
Community and Academic Partnerships

Gigi McGuire provides leadership for the Community and Academic Partnerships unit within Student Outreach and Recruitment. She has worked with SOAR for more than 20 years as a recruiter, tour coordinator, outreach counselor and assistant director. She works on numerous statewide initiatives in collaboration with local school districts, community-based organizations and federal grant programs. As an expert in the California State University system, Gigi provides training to new high school counselors. Gigi earned her bachelor's degree in sociology and master's degree in public administration from CSUN.

Evelyn Torres Garcia

Evelyn Torres Garcia, Director
TRIO Programs

Evelyn Torres Garcia is the director of TRIO, federal outreach and student services programs designed to identify and provide services for individuals from disadvantaged backgrounds. Over the last 10 years, she has worked to provide opportunities and access to higher education for K-12 students. Evelyn earned her master's degree from CSUN in counseling with an emphasis in college counseling and student services. She is also an adjunct professor in the Department of Child and Adolescent Development, where she teaches race, culture, gender and ethnicity development.

Jenny Soto, Manager
Student Marketing & Communications

Jenny Soto is the manager of Student Marketing & Communications within Student Outreach and Recruitment. Her responsibilities include overseeing the development and implementation of comprehensive marketing and communications plans for recruitment and coordinating select communications for current CSUN students. A proud alumna, Jenny earned a bachelor’s degree in marketing from CSUN.

Alexander Brown

Alexander Brown, International Outreach Counselor

Jesus Flores

Jesus I. Flores, Domestic and International Outreach Counselor

Esteffi Marquez

Esteffi Marquez, Pre-Admissions Counselor

Cynthia Martinez, Outreach Counselor

Paulette Robbins, Transfer Recruitment Coordinator


Guest Relations and Campus Tours

Jaime Zamora

Jaime Zamora, Guest Relations and Campus Tours Coordinator