September 27, 2005
To the Campus Community:
I am pleased to announce the appointment of Bob Moulton as the interim Chief Information Officer (CIO), effective October 10. Mr. Moulton will serve until an appointment is made to the regular CIO position. The University is in the process of launching this search, which Provost Harry Hellenbrand will chair.
As interim CIO, Mr. Moulton will lead the division of Information Technology Resources and oversee implementation of the recommendations from this summer’s assessment that consultants conducted of information technology services at Cal State Northridge. Specifically, he will be charged with improving the customer service orientation for all information technology services, enhancing our already strong network infrastructure, developing project management processes, mentoring managers and staff to improve the effectiveness of both individuals and the organization, and supporting the Help Desk as it rebuilds into a more effective operation.
Mr. Moulton has more than 30 years of successful information technology experience in all phases of management, consulting, technical support and customer service. He has specialized in strategy and planning, data center and user support center operations, software development, staff management and development, and supporting complex strategic information systems for public and private sector clients.
With an Executive Master’s of Business Administration and a Bachelor’s degree in Industrial Education from the University of Illinois, Mr. Moulton has held a variety of regional- and national-level executive positions at IBM. His most recent responsibilities included developing an electronic support delivery strategy for IBM North America. Previous positions included serving as regional CIO for all business-related technology for 39 of the largest cities in IBM’s Midwestern area.
Mr. Moulton has extensive experience working with higher education institutions. For several years, Mr. Moulton helped lead IBM’s North American Higher Education Consulting Practice. He led a team of 8 consultants to help colleges and universities develop and implement strategic technology plans that maximized the effectiveness of their investments in information technology, telecommunications, telephony, and the associated support infrastructure. His clients included the University of Michigan, Cornell University, Cleveland State University, and Lewis and Clark Community College. In addition, Mr. Moulton provided technical support for higher education clients throughout the Chicago area, including Northwestern University, the University of Illinois at Chicago, DePaul University, City Colleges of Chicago and the College of DuPage.
Please join me in welcoming Mr. Moulton to Cal State Northridge.
I also would like to take this opportunity to again thank Spero Bowman for his work as CIO. His accomplishments placed Cal State Northridge at the forefront of higher education institutions in the area of information technology. As he returns full time to focus on his responsibilities as Associate Vice President for Academic Resources, I am pleased the University will continue to benefit from his contributions and leadership.
Jolene Koester
President