Text to 911 Capability to Reach CSUN Police Services
As members of our CSUN community may recall, last fall Police Services announced a major upgrade to our emergency 911 system, which now allows the CSUN community to dial 911 to reach the CSUN Police when using a cell phone on campus. We have been working with the State of California’s 911 Office of Emergency Services 911 unit and several major cell carriers to acquire the ability to enhance the ability of the CSUN community to reach 911 through texting via your cell phone and we can now can announce this capability!
Effective August 14, 2017 CSUN Police Services 911 center can accept text to 911 calls from the CSUN community. Here is how it works: Text to 911 is a free program for sending a text message addressed to “911” instead of placing a phone call. To use it, you address the message to 911 and enter the emergency in the body of the text, making sure that you also add your exact location, or else our dispatch center won’t be able to dispatch help your way. Since it is all text based, you will hear a response for more follow-up questions, or when help is on the way. Text-to-911 is useful for any situation in which it is dangerous or impossible to speak. It also allows for improved technology for our deaf population on campus.
Should you have any questions about this new feature to reach CSUN Police in an emergency, please contact public information officer, Christina Villalobos at (818) 677-7922.
CSUN Police Strengthen Positive Relationship with Campus Community
To enhance the California State University, Northridge Department of Police Services’ strong relationship with the community, officers began this week using body-worn cameras when in the field.
CSUN’s police department is one of the first in the CSU system to deploy the cameras. In addition to the transparency and accountability provided by the cameras’ recordings, numerous studies have shown they encourage respectful behavior by both officers and members of the public, said CSUN Chief of Police Anne Glavin. Members of the community will see the cameras on the upper center of the officer’s chest and a “red” light indicating the camera is active.
“We are proud of the positive relationship we have with the CSUN community and the level of trust that our community has in its police department,” Glavin said. “It is important that we always seek ways to improve the high-quality service expected of our department. This technology is being adopted by police departments across the country, and it’s our turn.”
Using body-worn cameras is just the latest example of CSUN police efforts to strengthen its relationship with and service to the campus community. Read More