Department of Police Services

CSUN Police Services Earns Re-Accreditation from International Body

California State University, Northridge’s Department of Police Services has been re-accredited by the International Association of Campus Law Enforcement Administrators (IACLEA), the leading authority on campus public safety.

 The accreditation indicates that CSUN’s Department of Police Services has demonstrated to outside, impartial experts that its policies and procedures meet best-practice standards in the profession. Fewer than 100 agencies nationwide have earned this distinction. This is the fifth consecutive time the department has received accreditation from IACLEA.

“In achieving accreditation status for the fifth time, we have distinguished ourselves as a department that holds itself to the highest industry standards, not just for the short-term, but as a department culture,” said CSUN Interim Police Chief Alfredo Fernandez. “I credit all the dedicated personnel of the Department of Police Services for this distinction. Their commitment to serve the university community is second to none, and I couldn’t be prouder of them. On behalf of all our public safety personnel, I once again pledge to provide service that reflects our campus culture of care for our students, faculty and staff, with a lens that supports justice, equity, diversity and inclusion for all.”

IACLEA President Patrick A. Ogden, associate vice president and police chief at the University of Delaware, congratulated CSUN’s Department of Police Services for its re-accreditation, calling it “a unique distinction among campus police and public safety agencies.”

“The men and women protecting the CSUN campus have proven, through policy and practice, the commitment to operate at the highest level of the profession.”

IACLEA accreditation signifies an agency’s ongoing commitment to excellence and state-of-the-art performance in every aspect of its operations. Those standards guide the recruitment, selection, training and professional development of agency personnel and overall agency operations.

“I am proud of the statement our department’s continuing accreditation makes regarding CSUN’s commitment to the safety, security and service of the campus community,” said Colin Donahue, CSUN’s vice president for administration and finance. “The comprehensive and rigorous IACLEA standards ensure we regularly review policies, procedures, training and services for alignment with evolving regulations and best practices, specifically within the unique environment and context of a university campus.”

The Department of Police Services prepared for IACLEA’s onsite assessment by updating policies and operations and ensured that the public and the campus community had an opportunity to provide comments to the outside assessors. Those assessors also visited the campus to review the department’s operations.

The accreditation lasts for four years, during which the department must submit annual reports to show compliance with the standards by which it was initially accredited. Department officials expect to seek another re-accreditation in four years.

CSUN police services representatives will be recognized for the re-accreditation at IACELA’s annual conference and exposition this month.

Text to 911 Capability to Reach CSUN Police Services

Since 2017, CSUN Police Services 911 center can accept text to 911 calls from the CSUN community.  Here is how it works:  Text to 911 is a free program for sending a text message addressed to “911” instead of placing a phone call.  To use it, you address the message to 911 and enter the emergency in the body of the text, making sure that you also add your exact location, or else our dispatch center won’t be able to dispatch help your way. Since it is all text based, you will hear a response for more follow-up questions, or when help is on the way.  Text-to-911 is useful for any situation in which it is dangerous or impossible to speak.  It also allows for improved technology for our deaf population on campus.

Should you have any questions about this new feature to reach CSUN Police in an emergency, please contact public information officer, Christina Villalobos at (818) 677-7922.

CSUN Police Strengthen Positive Relationship with Campus Community

To enhance the California State University, Northridge Department of Police Services’ strong relationship with the community, in late August 2017 officers began using body-worn cameras when in the field.

CSUN’s police department is one of the first in the CSU system to deploy the cameras. In addition to the transparency and accountability provided by the cameras’ recordings, numerous studies have shown they encourage respectful behavior by both officers and members of the public, said CSUN Chief of Police Anne Glavin. Members of the community will see the cameras on the upper center of the officer’s chest and a “red” light indicating the camera is active.

“We are proud of the positive relationship we have with the CSUN community and the level of trust that our community has in its police department,” Glavin said. “It is important that we always seek ways to improve the high-quality service expected of our department. This technology is being adopted by police departments across the country, and it’s our turn.”

Using body-worn cameras is just the latest example of CSUN police efforts to strengthen its relationship with and service to the campus community. Read More

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