If you or someone else is experiencing a potentially life-threatening situation and is in need of immediate attention, call 911. You can also call the CSUN campus police at (818) 677-2111.
Urgent care assistance
Most UCS services are offered on an appointment basis, but situations arise that require immediate or same-day attention. You do not need an appointment if you have a crisis or urgent matter. UCS counselors are available to assist students with urgent situations, emergencies, or serious crises related to psychological concerns during regular business hours (8:00 a.m. to 5:00 p.m., Monday through Friday). Such circumstances may include, but are not limited to:
- Suicidal thoughts
- Thoughts about harming yourself
- Thoughts about harming another person
- Recent assault or abuse
- Concern about your own safety
- Witnessing or experiencing a traumatic event
- Death of a friend or loved one
- Extreme anxiety or panic
- Extreme sadness
- Engaging in self-destructive behaviors that feel out of control and/or put your health at risk (e.g., binge drinking, excessive drug use)
- Hearing voices
- Odd or intrusive thoughts
If you are in crisis or have an urgent concern, please call UCS at (818)677-2366, option 1, or come in to our office and ask to be seen by our Triage Counselor. You will be asked to fill out paperwork, which will take approximately 10 minutes, and then our triage counselor will meet with you in a timely manner.
If you are in crisis or have an urgent concern after regular business hours, please call our main line at (818) 677-2366 and select option “3.” You will be immediately transferred to a live crisis counselor with whom you can discuss your concerns. Or if you prefer, please review the after hours options listed below.
Several options exist if you need to speak with someone after UCS is closed.
- For urgent care assistance, call (818)677-2366, Option 3
- For potentially life-threatening situations, call 911 or the Department of Police Services at (818) 677-2111.
- Call the Suicide Prevention Hotline at (800)273-TALK (8255) (open 24 hours a day).
- Military Veterans can call the Suicide Prevention Hotline at (800)273-TALK (8255), press 1
- Para asistencia en Espanol, llame a la línea directa de prevención del suicidio al (800)273-TALK (8255), oprima el numero 2
- Call the LGBT Youth Suicide Hotline at (866)4-U-TREVOR
- Text the Crisis Text Line by texting "START" to 741-741 (Free, 24/7, confidential)
- Call the CSUN Campus Helpline at (818)349-HELP (4357).
- For rape or sexual assault services, call Strength United at (818)866-0453 (open 24 hours a day).
- Call the Helpline of Southern California at (562)596-5548.
- Call the Drug Helpline at (800) 559-9503.
- Use the Referral List of Counseling Services.
Critical incident consultations
UCS provides consultations to students, faculty and staff in response to any critical incident or disaster that may impact the well-being of the CSUN community. We offer de-briefing and psychological-educational consultations for a variety of critical incidents, including death of a student, faculty or staff, natural disasters, violence on campus and other traumatic events experienced or witnessed. Please call (818) 677-2366 and select option one, then ask to speak with the director, Julie Pearce, or the triage counselor to arrange a consultation.