Consumer Affairs Program Overview
The Consumer Affairs program focuses on theories and principles from consumer behavior and education, government and public policy, management, finance, law and communication as they apply to consumers.
Patterns of Study
All students in the Consumer Affairs Option are mentored and guided by our faculty advisors. There are two patterns of study in our program:
Business (Pattern A)
This Pattern trains students to contribute their skills in a variety of work settings. The professionals in this field ensure availability of information through watching business practices and keeping lines of communication open. They also promote consumer protection through consumer advocacy and education.
Family Financial Management and Counseling (Pattern B)
This pattern prepares students to be certifies as financial/credit, housing or bankruptcy counselors. Professional sin this field provide education and guidance to individuals and families int he area of money management.
The Consumer Affairs Option is accredited by the American Association of Family and Consumer Sciences (AAFCS) and the Association of Financial Counseling and Planning Education (AFCPE).
Students in our degree program may prepare to sit for the Accrediated Financial Counselor (AFC) designation before they graduate, which is offered through the AFCPE.
Professional & Student Organizations
Students can develop leadership skills by participating in groups such as:
- The Student Chapter of the Societ of Consumer Affairs Professionals (SOCAP)
- The Student Association of Family and COnsumer Sciences (SAFCS)
Professional organizations that can result in career opportunities and professional development in the field of Consumer Affairs include:
- American Association of Family and Consumer Sciences (AAFCS)
- American Council on Consumer Interests (ACCI)
- Association for Financial Counseling and Planning Education (AFCPE)
A crucial component to the Consumer Affairs academic experience is the required internship course. Students earn professional experience and academic credit toward the degree. Internships provide networking opportunities and potential lifelong professional relationships in and around Los Angeles.
Some internship opportunities include, but are not limited to:
- Advertising firms
- Better Business Bureau
- Consumer Resource Center (on campus)
- Financial instutions
- Government agencies
- Market research
- Small businesses
Career opportunities are extensive. Our graduates have found rewarding careers in:
- Combating fraud or monitoring consumer trends
- Financial institutions
- Credit counseling agencies
- Government agencies
- Improving the quality of customer service
- Nonprofit organizations
- Product marketing