Restaurant owner Andrea Borgen and CSUN Professor of Marketing Art Shulman help CSUN On Point discover the pros and cons of tipping, as more restaurants across the country start to adopt the hospitality-included model, which charges consumers more for food and service, pays restaurant workers higher wages, and bans tipping altogether.
https://scvtv.com/2018/04/16/on-point-to-tip-or-not-to-tip/
SCV TV
Clip Category
Northridge