TUC Licensing

Emergency Information

Table of Contents

On-Site Emergency Contact

  1. Police / Fire / Ambulance / Emergency
  2. The University Corporation
  3. California State University, Northridge

Medical & First Aid Emergencies

  1. Serious Illness or Injury
  2. Rescue Breathing
  3. Choking
  4. Heart Attack
  5. Stroke
  6. Bleeding
  7. Broken Bones & Sprains
  8. Poisoning
  9. Burns
  10. Minor Injury or Illness

General Emergency Procedures

  1. What you Need to Know BEFORE an Emergency
  2. Bomb Threat
  3. Chemical Spills
  4. Disabled Persons Evacuation
  5. Earthquake
  6. Fire
  7. Utility Failures

Emergency Phone Tree

Emergency Contact Information


  1. Police / Fire / Ambulance / Emergency
    • Emergency: Phone 911 from Campus Phones
    • Non-Emergency: (818) 677- 2111
    • Blue Light*: Press Button
      *Emergency Blue Light phones are strategically located on campus to easily summon help in the case of an emergency.
    • Poison Control Center - (800) 876-4766 or (800) 972-3323
  2. The University Corporation
    • Tom McCarron/Liz Kioussis (818) 677- 2906
    • Rick Evans (818) 677- 6285
    • Tim Killops (818) 677- 5594
    • Dave Nirenberg (818) 677- 5511
  3. California State University, Northridge
    • Environmental Health & Safety: (818) 677- 2401
    • Physical Plant Management / Work Control: (818) 677- 2222


    Provide the following information:
    - Location
    - Description of the medical problem
    - Estimated age and gender of the victim
    - Is the victim is conscious and breathing?

    During normal working hours, a nurse and/or doctor from the Student Health Center will be summoned or Public Safety will request LAFD ambulance response.

    In case of serious injury or illness, trained personnel should quickly perform the following steps:
    1. Keep victim still and comfortable. DO NOT MOVE VICTIM.
    2. Ask victim, "Are you okay?" or "What is wrong?"
    3. Check breathing and give artificial respiration, if necessary.
    4. Control serious bleeding by applying direct pressure on the wound.
    5. Continue to assist the victim until help arrives
    6. Look for emergency medical ID, question witnesses, and give all information to the Paramedics and/or Police.
  2. Rescue Breathing
    1. Role victim on their back.
    2. Tilt the victims head back to open airway.
    3. Pinch nostrils shut with fingers.
    4. Take a deep breath and place your mouth over the victims mouth.
    5. Blow air into the victim until you see the chest rise.
    6. Repeat rescue breathing every 5 seconds.
    7. Check pulse.
    8. Give CPR if necessary.
  3. Choking
      Stand behind the victim.
      Wrap your arms around their middle, above the navel.
      Clasp your hands together in a doubled fist and press in and up in quick thrusts..
      Repeat until the victim is no longer choking or loses consciousness.
      Roll patient onto their back.
      Attempt to give breaths. If you cant get air in, reattempts breaths.
      If air does not go in, position hands on chest.
      Position shoulders over hands, give 15 CPR compressions.
      Sweep out the mouth if you see something. Attempt breaths. Repeat cycles of compressions,
      sweeps, and breaths until you can breathe air into the victim.
  4. Heart Attack

    Warning Signs:
    1. Severe crushing pain or heavy pressure in the chest.
    2. Radiating pain from the chest into arm, neck, or jaw.
    3. Shortness of breath.
    4. Sweating, weakness, nausea or vomiting.
    5. Keep victim comfortable and seek medical help.
  5. Stroke

    Warning Signs:
    1. Sudden weakness or numbness in your face, arm or leg on one side of your body
    2. Sudden dimness, blurring or loss of vision, particularly in one eye
    3. Loss of speech or trouble talking or understanding speech
    4. Sudden, severe headache a bolt out of the blue with no apparant cause
    5. Unexplained dizziness, unsteadiness or a sudden fall, especially if accompanied by any of the other symptoms.

      Bystander can recognize a stroke asking three simple questions:
      * ask the individual to smile.
      * ask him or her to raise both arms.
      * ask the person to speak a simple sentence.

      If he or she has trouble with any of these tasks, call 9-1-1 immediately and describe the symptoms to the dispatcher.

      This is a true emergency. Seek immediate medical assistance.
      The sooner treatment is given, the more likely damage can be minimized.
      Every moment counts.
  6. Bleeding
    1. Call 2111(v/TTY) or 911(v/TTY) for help.
    2. Use a pad, handkerchief or other barrier to apply direct pressure to the wound.
    3. Elevate the affected body part.
    4. Apply steady pressure for 5 to 15 minutes.

    Protect yourself!
    Treat all human blood and other potentially infectious materials as if known to be infectious.

  7. Broken Bones & Sprains
    1. Call 2111(v/TTY) or 911(v/TTY) for help.
    2. Do not move the victim unless theyre in immediate danger of further injury.
    3. Keep the injured area immobile until help arrives.
  8. Poisoning
    1. Call 2111(v/TTY) or 911(v/TTY) for help.
    2. Determine the substance ingested.
    3. Call the Poison Control Center at (800) 876-4766 or ((800) 972-3323 (TTY only)} .
    4. If the victim is vomiting and unconscious, roll them onto their side.
  9. Burns
    1. FIRE BURNS:
      Call 2111(v/TTY) or 911(v/TTY) for help.
      Immerse burned areas in cold water.
      If the skin is blistered, seek medical attention.
      Call 2111(v/TTY) or 911(v/TTY) for help.
      Remove the victims affected clothing.
      Flush burned areas with cool water for at least 15 minutes.
  10. Minor Injury or Illness
    • In case of minor injury or illness, the injured person should be sent to the Student Health Center x3666 or x3692.


  1. What You Need to Know BEFORE an Emergency
    1. Identify the location of fire alarm pull stations.
    2. Review both location and content of evacuation maps including an outside meeting area.
    3. Review emergency procedures in case of fire, medical emergency, hazardous materials release, and earthquake.
    4. Invite any employee with special needs to contact you about specific requirements in case of an emergency and make appropriate arrangements.
    5. Identify the location of the nearest phone to use in case of an emergency.

    If hazardous materials or processes are present:

    1. Identify all materials that may be potentially hazardous.
    2. Review each Material Safety Data Sheet (MSDS).
    3. Identify any necessary Personal Protective Equipment (PPE) required.
    4. Review use and maintenance of PPE.
    5. Identify any hazardous waste generated. Review handling and disposal procedures.
    6. Identify potential hazards of equipment or processes used in the department or classroom.
    7. Review hazardous material release procedures.
    8. Review safe work practices.
  2. Bomb Threat

    If you observe, or receive as mail, a suspicious object, do not touch or move it, call University Police at extension at 2111 (v/TTY) or 911 (v/TTY). University Police has equipment to screen suspicious packages and mail.

    If you receive a phone call that a bomb has been placed on campus, try and keep the caller on the line long enough to record:

    • the time of call
    • background noises
    • age and sex of caller
    • emotional state
    • speech patterns or accent

    Ask the caller to tell you where the bomb is placed, when it will explode, the type of bomb and what it looks like.

    Evacuate upon direction of the University Police.

  3. Chemical Spills

    Avoid inhaling vapors and try to determine what has spilled. Providing it is safe to do so, take action to stop the spill. Evacuate the area and close all doors. In case of contact with skin, flush affected body area with water for 15 minutes. Seek prompt medical attention. Immediately contact your supervisor, EH&S, Department Safety Coordinator or University Police. Re-enter the area only after the clean up has been completed.

  4. Disabled Persons Evacuation

    In the event of an emergency, everyone including disabled persons should observe the following procedures for evacuation:

    1. All able-bodied persons shall move toward the nearest marked exit corridor and/or stairway. DO NOT USE THE ELEVATOR.
    2. Able-bodied persons should assist in the evacuation of the disabled by knowing the following information:
      1. Persons using a wheelchair or motorized scooter: seek assistance of a Floor Warden (orange vest) when attempting to evacuate a non-ambulatory person. If you cannot locate a Floor Warden, move person inside an exit stairwell and report location to emergency personnel. IMMEDIATE EVACUATION IS NECESSARY ONLY WHEN THERE IS AN IMMINENT LIFE-THREATENING SITUATION. Frequently, non-ambulatory persons have respiratory complications and should be removed from smoke and fumes immediately. If a person must be removed from a wheel chair, ALWAYS consult with person to determine his/her preferences for transferring specifics.
      2. Visually impaired persons: tell the person the nature of the emergency and guide him/her to designated Evacuation Area.
      3. Deaf or hard of hearing : if he/she does not notice emergency alarms, warn by writing a note, or turn room lights on and off & use hand gestures or write instructions on board.
      4. Persons using crutches, canes or walkers: treat person as if they were injured using either a two-person or chair carry.

    NOTE: It is suggested that disabled persons prepare for emergencies ahead of time by learning the locations of exit corridors and stairways, by planning an escape route, and by showing a classmate or instructor how to assist him/her in case of an emergency. In addition, disabled persons who cannot speak loudly should carry a whistle or have some other means for attracting the attention of others.

    All exit corridors and stairways are marked with exit signs and are protected with self-closing fire rated doors. These are the safest areas during an emergency. Rescue personnel will first check all exit stairways for trapped persons.

  5. Earthquake

    During the shaking, Duck, Cover, and Hold; stay away from windows. If inside a building, remain under cover until shaking is over. Evacuate after the shaking subsides. Remain outside the building until authorities check the structure. Assist injured persons in securing medical attention.

  6. Fire

    Call University Police by dialing 2111 (v/TTY) or 911 (v/TTY) from any campus phone to report the fire. Use a fire extinguisher if trained, if the fire is small, and an exit remains readily available to you. Evacuate the immediate area if the fire spreads, and close the doors as you leave.

    If dense smoke is evident, crawl on the floor to the nearest exit to avoid smoke inhalation during evacuation. Remain outside the building with your work group until officials authorize re-entry.

  7. Utility Failures

    Elevator Malfunction:
    1. Immediately call the Physical Plant Managements Work Control Center at extension 2222 (voice only). If after business hours, call University Police at x2111 (v/TTY) . If trapped in an elevator, the available phone is connected to University Police.
    2. Do not attempt to free occupants from stalled elevators.
    3. Do not pry open doors or tamper with elevator mechanisms.
    Electrical/Light Failure:
    1. Campus buildings are equipped with emergency lighting to assist in evacuation.
    2. It is advisable to keep flashlights available for use.
    1. Flooding due to broken pipes must be reported to the Physical Plant Managements Work Control Center at extension 2222 (voice only).
    2. Cease using electrical equipment and evacuate.
    3. If you smell a burning odor or see smoke coming from the ventilation supply, call University Police at extension 2111 (v/TTY) and the Physical Plant Managements Work Control Center at extension 2222 (voice only).

Emergency Phone Tree

Emergency Phone Tree
Click image to enlarge

Emergency Contact Information