The following is the IT Survey 2022 infographic data, captured in a text-only version.
CSUN IT Survey - Students
Respondents: 2039
Top Devices Used for CSUN-Related Work
- Laptop: 40%
- Smartphone: 27%
- Tablet 17%
Canvas Course and Engagement Features
- 97% agree and strongly agree assignments increase course engagement when learning
- 95% strongly agree announcements and notifications increase course engagement when learning
- 95% agree and strongly agree that grades, feedback, gradebook messaging increase course engagement when learning
- 93% agree and strongly agree that recorded lectures increase course engagement
- 76% think learning would be improved if all academic courses were structured similarly in Canvas
Encountered Accessibility Barrier While Using Technology Tools
- 25% Canvas
- 19% myNorthridge Portal / CSUN Portal
- 7% CSUN Mobile App
- 4% myCSUNsoftware
- 3% myCSUNbox
- 8% other software/app
- 11% PDF/Video
- 6% CSUN Website
- 17% Other
Type of Information that Students Want to Receive from CSUN Information Technology
- 50% New technologies available on campus
- 39% Updates to existing technology available on campus
Awareness of Student Technology Services
- 87% approval of IT service delivery
- 74% agree that services that are available from the IT Help Center are helpful
- 68% are aware that the device loaner program is available at no cost
- 54% are aware that myCSUNsoftware is available at no cost
- 50% are aware that myCSUNbox is available at no cost
- 32% are aware that LinkedIn Learning is available at no cost
Preference in Receiving Communication About New and Existing Technology Related Services Offered by CSUN
CSUN IT Survey - Faculty
Respondents: 272
Devices Used for CSUN-Related Work
- 35% Laptop
- 24% Desktop
- 23% Smartphone
- 14% Tablet
- 4% Wearable technology
- 1% Other
Preferred Method of Learning About Academic Technology or Areas of Teaching Practice
- 24% Online Asynchronously
- 22% Online Self-Paced
- 21% Online synchronously
- 17% In-Person with peers
- 16% In-Person individually
Creating and Maintaining Accessible Course Content at CSUN
- 76% Know that CSUN provides assistance to ensure that a technology or communication is accessible
- 38% Contact the IT Help Center regarding accessibility assistance
- 27% Contact the Faculty Technology Center
- 19% Expressed that they are responsible for ensuring that their course content is accessible
- 16% Contact the Universal Design Center regarding accessibility assistance
- 16% Expressed that the Accessible Technology Initiative (ATI) team is responsible for ensuring the accessibility of technology
Top Impediments to Using New Technologies to Innovate in Learning Spaces
- 23% Shortage of Time
- 17% Lack of Available Technology
Top Three Items Used When Teaching in Classrooms
- 31% Computer
- 28% Projector
- 18% Whiteboard
Awareness of Services for Faculty
92% are aware that the Faculty Technology Center offers basic and intermediate-level training on topics such as Canvas, Zoom, Panopto, H5P and other technologies for improving teaching and learning
- 70% are aware that Information Technology provides a self-service option to install campus-wide available software directly from your university-owned computer
- 61% aware that the Faculty Technology Center offers one-on-one consultations that you can schedule at your convenience
When Faculty Are in Need of Technology Support
- 25% contact the IT Help Center
- 21% figure it out on their own
- 15% contact technical staff assigned to their area
- 13% contact peers or colleagues
Most Significant Challenge While Teaching in a Classroom or Lab that Affects Student Learning
CSUN IT Survey - Staff
Respondents: 542
Device Used for CSUN Related Work
- 32% Laptop
- 28% Desktop
- 25% Smartphone
- 10% Tablet
- 4% Wearable Technology
- 1% Other
Who Ensures the Accessibility of Technology at CSUN
- 23% CSUN's Accessible Technology Team
- 23% CSUN's Division of Information Technology
- 20% Person who creates the content
- 16% Publishers who develop content for use in academic courses
- 16% Vendors who develop software platforms or interfaces
- 1% Other
Purchase, Request, or Recommend the Purchase of Technology
- 54% Do not purchase, request, or recommend for purchase, create or acquire software of other technology
- 39% Staff purchase, request or recommend for purchase, create or acquire software or other technology
- 28% Always and usually consider the accessibility of technology balancing other requirements
- 6% Seldom or never consider the accessibility of technology balancing other requirements
- 4% about half the time consider the accessibility of technology balancing other requirements
Staff Awareness of Technology Services
- 92% are aware that Adobe Sign is available at no cost
- 89% are aware that myCSUNbox is available at no cost
- 78% are aware that IT provides a self-service option to install campus-wide available software on state-owned devices
- 70% are aware that LinkedIn Learning is available at no cost
IT Help Center Resources
- 94% Staff agree and strongly agree that the types of services available from the IT Help Center are helpful
- 92% Staff agree and strongly agree that the IT Help Center is able to address problems or questions
Ensuring that Technology and Communication is Accessible
- 43% contact the IT Help Center for assistance to ensure that a technology or communication is accessible
- 30% know that CSUN provides assistance (resources, training, and support) to ensure that a technology or communication is accessible
- 29% contact the Universal Design Center for assistance to ensure that a technology or communication is accessible
