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Installing the DUO Mobile App

Duo Mobile

Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and easy to use, and doesn't require cell services. Duo pushes login requests to Duo Mobile when you have mobile data or wifi connectivity to the internet. When you have no data service, you can generate passcodes with Duo Mobile for logging in to applications.

The current version of Duo Mobile supports iOS 13.0 or greater and Android 8 or greater. Find the app here: Google Play Store or Apple App Store

  1. Select your country from the drop-down list and type your mobile phone number, and then click Add phone number.
    Enter Phone Number for Duo Mobile
    If you're going to use Duo Mobile on a tablet (like an iPad) with no phone service, don't enter a phone number and click I have a tablet instead.
  2. If you entered a phone number, double-check that you entered it correctly and click Yes, it's correct to continue (or No, change it to go back and enter the number again).
    Confirm Phone Number for Duo Mobile
    If the phone number you entered already exists in Duo as the authentication device for another user then you'll need to enter a code sent to that number by phone call or text message to confirm that you own it. Choose how you want to receive the code and enter it to complete verification and continue.
    Verify Ownership of Shared Phone
  3. Download and install Duo Mobile on your phone or tablet from the Google Play Store or Apple App Store. Once you have Duo Mobile installed click Next.
    Install Duo Mobile
  4. Open the Duo Mobile app on your phone or tablet and add this account by scanning the QR code shown on-screen.
    Scan QR Code in Duo Mobile
    If you aren't able to scan the QR code, tap Or email activation code and then enter your email address to send the activation link to yourself. Follow the instructions in the email to activate the new account in Duo Mobile.
  5. When you receive confirmation that Duo Mobile was added click Continue.
    Duo Mobile Added Success

You can now log in to Duo-protected applications with Duo Push or with a Duo Mobile passcode.