How Every CSU Employee Can Become a Customer Advocate | CSU CCC Class

This session is offered by CSU Bakersfield, participating with Northridge in a Professional & Personal Development Cross Campus Collaboration program.

Colleagues attending this session may hail from the Chancellor’s Office, Bakersfield, Channel Islands, Chico, East Bay, Fresno, Fullerton, Humboldt, Long Beach, Monterey Bay,  Pomona, Sacramento, San Bernardino, San Diego, San Francisco, San Luis Obispo, San Marcos, Sonoma, and Stanislaus. 

Description:

See how the Customer Advocacy approach can be an essential part of all the tasks and activities you already do every day. Whether you work with internal customers like faculty and staff or external customers like students and parents, learn to find value and focus on what’s best for them even if your resources are limited.

Facilitated by:

Nadya Carr & Daniel Jimenez

CSUN Faculty & Staff – To register for this Workshop/Session:

1. When ready, select the CSU Learn button below.
2. Log into with your myNorthridge Portal credentials.
3. Select the “Register” button.
4. Click on the bullet next to the CSUN HR icon, and select “Submit” to enroll in this session.

CSU Learn

If a reasonable accommodation is needed, please contact L&D@ calstate.edu in advance (minimum of 72 hours is requested) and we will connect you with the workshop facilitator..

Withdraw from Session: If you need to cancel your registration, select the “Self” icon in CSU Learn.  Select “Learning,” then “Registrations.”  Select the box next to the session you need to cancel, and select “Cancel Registration.”  In the next window, select “Confirm Cancellation.”

Return to CSUN's Professional & Personal Development Training Calendar at: http://www.csun.edu/development/training.

To view a complete accessible listing of Fall 2023 programming, select the image below.