Professional Development

Manager Exchange

Managing at Northridge Exchange, MaNEx for short, is an opportunity for Management Plan Personnel (MPPs) to participate in development opportunities facilitated by CSUN Managers and to exchange ideas and solutions.

MPPs are encouraged to attend as often as their schedule permits and to raise new topics for discussion as time allows.  Each session is scheduled for one hour and features an administrator or guest speaker presenting on a specific topic for 20 to 30 minutes and then facilitating a cross-divisional exchange of information and ideas by the attendees – practices currently employed addressing the topic, any challenges, and possible solutions or improvements to practices.

Topics for the upcoming year include:

September 27, 2017 | 2:00 – 3:00 p.m. (Part I)
October 12, 2017 | 2:00 – 3:00 p.m. (Part II)
Lean Process Management: Ways to Incorporate It into Your Area

Facilitated by: S. Jimmy Gandhi | Associate Professor, Manufacturing Systems Engineering & Mgmt, Director, Ernie Schaffer Center for Innovation & Entrepreneurship, COECS

To truly offer our students and other constituents quality service, we need to be catalytic in our pursuit of excellence and make the time to continually assess our practices and ensure that they are mission aligned, and effectively and efficiently work cohesively and meet our intended objectives.  Dr. Gandhi will help you understand what lean process management entails, and offer up the opportunity for his students to analyze and identify potential efficiencies, and ways to enhance current practices in your operation. This is an exceptional opportunity to improve an operation in your area while providing valuable experience to students.

In the first session (September 27, 2017, of this two-part session, join Dr. Jimmy Gandhi for a discussion of what lean process management is and how you can you can incorporate it into your area and maximize your operation’s effectiveness. You’ll have the basic tools to identify a process in your operation that results in problems or undesired levels of service to your constituents

Then, join Dr. Gandhi for the second part of this series (October 12, 2017) to provide him with an overview of the problem(s) you’ve identified in your operation.  What is the purpose, the process, and who or how are your staff involved?  Dr. Gandhi will intake problems and depending upon the scope of the project, assign and guide students in his upper-level courses to analyze and develop suggestions to address concerns in your scenario.

Toward the end of the semester, Dr. Gandhi and his students will present back their findings to you.

October 25, 2017 | 2:00 – 3:00 p.m.
A Conversation with Matador Athletics: Project Management & Athletics as a Tool for Employee Engagement

Facilitated by: Brandon Martin, Director of Matador Athletics, Ryan Swartwood, Dawn Crawford

During the academic year, Athletics has several high impact events occurring every day, throughout the day, Monday to Sunday.  Join Dr. Martin and members of his team for a discussion of best practices they employ to make sure things run smoothly.  We’ll also spend time talking about how they can collaborate with your leadership to use athletic events as a tool for employee engagement.

November 28, 2017 | 2:00 – 3:00 p.m.
A Conversation on Employee Engagement with the CSUN Leaders

Facilitated by: Kristina de la Vega, Dwayne Cantrell

Join CSUN leaders for a discussion on how thinking more broadly, we can be more inclusive in our actions and build and foster CSUN Community.  Learn about and share ideas on promoting the Employee Success priority.

February 27, 2018 | 2:00 – 3:00 p.m. (Tentative)
Managing Conflict in the Work Environment

Facilitated by: Whitney Scott, Director, Faculty Development

In this session we’ll discuss creating and fostering a healthy environment, and discuss case scenarios in a higher education environment. Whether you are addressing the concerns of one employee, or the dynamics of your team, managing conflict effectively requires thoughtful communication skills and an open and collegial environment that encourages employees to be accountable, act ethically and seek the root cause of the issue(s). Conflict is natural and if handled quickly and professionally, can result with growth and better working relations.

March 6, 2018 | 2:00 – 3:00 p.m.
Building a Culture of Employee Recognition

Facilitated by: Toni Strauja, Rosemary Martin, Frank Stranzl, and Deb Wallace

Recognizing employees shouldn’t be limited to birthdays, anniversaries or retirement and be directed only from managers to staff.  Come explore how recognition can help build a talented team that stays and grows in a culture where colleagues value and appreciate the work of each other year round.  We’ll also showcase how Financial Services uses the Annual Staff Service Awards to foster teamwork and collegiality.

April 24, 2018 | 2:00 – 3:00 p.m.
Advancing Change

Facilitated by: Colin Donahue, Vice President, Administration and Finance

The keys to successfully getting people to advance change is to help them understand the purpose, see the bigger picture, know how they’ll get there, and to play an important part in the journey. We’ll discuss the role of a leader in fostering an environment that challenges a team to think courageously, advancing change throughout each step, and how to be resilient and move forward in the face of challenges.